In reply to a post by Jack_Hackett:

In reply to a post by Myth:

120 happy customers out of 4 million. I think that might be an improvement

Dont believe everything Billbobaggins posts, 99.9% of TT customers are happy they just don't know the forum exists as they have never searched for it so haven't posted about their wonderful experiences.

Jack, you posted it dude, it was your link.

From 120 happy posters you get 99.9% of 4,200,000

From 30 unhappy posters you get 0.1% are unhappy?

I'm afraid your statistical analysis is a little off, your data actually suggests over 1 million unhappy customers if you are going to extrapolate.

Personally, I disagree with that also as your sample is too small, and misses out two of the largest groups.....unhappy ppl who dont post and happy ppl who dont post. You have no meaningful ratio data for them (neither do the rest of us)

Always glad to help

Always glad to help

You did realise when i posted "Dont believe everything Billbobaggins posts, 99.9% of TT are happy " i was joking didn't you?

Edited by Jack_Hackett (Sat 10-Dec-11 14:23:47)