Giffgaff on the other hand ONLY have forum support, and this is provided by their customers. They then payback the customers that helped others. This is their business model, and at present I have spent £30 on my phone and earned £40 payback
The trouble with the Giffgaff forum is that for every question you get 20 near identical answers because everyone is trying to earn their 1p, many of them with a signature graphic trying to "earn" referrals.
And the fact that so many similar questions are posted leads me to think that a lot of people post a question they know the answer to in order to get themselves (2nd sim) or others payback.
And of course the "serious" problems like billing errors and port-in issues problems have to be handled by staff away from the forum.
But yeah, the prices are good.
Oliver.
Edited by Oliver341 (Mon 13-Aug-12 13:33:56)



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