HI All,

All submissions to the contact us inbox are replied to within 24-48 working hours. There was a period of delay duirng the week of the bank holiday due to the extended weekend.

However in terms of our presence here, this is to provide general advice and to direct customer to our support platforms where necessary (i.e the TalkTalk Members Forum).

We do not operate via PM on third party sites as we do not control the data exchanged. This is prudence in our protection of our customers details. As such we have offered the OP support via the Forum (an official support platform) and advised exactly what steps need to be taken to register, as per all TT customers.


If the OP is still having trouble in registering after my previous comments on what steps need to be taken we would anticipate the OP would post back on this thread to say so. However at present the comments do not appear to be from the OP, although we have also assisted another custoemr via general advice on this thread. The OP's last comment was Tue 28-Aug-12 10:33:49 and it is likely the Contact Us form submissions have been picked up and the OP has sucessfully registered for support.

Regards

Mark
TalkTalk Online Community Department.

for any of you who have had to deal with data protection, you will realise TT can't trust even the PM section of a reputable website like this one.