Have you tried to register on the talktalkmembers forum and ask for help from one of the OCE's?

In reply to a post by KelvinBridge:

Wasn't it the case a number of years ago that you could dial your own number and ''talk to your self'' to check the line , now it says that to check ''this'' your number'' for messages, you should dial 1571?

How can a call go ''down a wire to a specific number'' then end up at another ''wire'' at a different number??

Is the number in the same area with the same dialing code, or miles and miles away ??

Has she tried dialing 17070 to check her number [ where a voice reads out your actual number] then pressing 1 for ring back , which will cause her phone to ring, which is checking the route of the line back to that number !

Cant call any numbers the phone and internet is dead,

And yes it was the same area code that her phone went to but it was a BT customer

In reply to a post by Seansmit17:

Have you tried to register on the talktalkmembers forum and ask for help from one of the OCE's?

No but will give it a try, have you got a link please.

In reply to a post by cornishweb:

In reply to a post by Seansmit17:

Have you tried to register on the talktalkmembers forum and ask for help from one of the OCE's?

No but will give it a try, have you got a link please.

http://community.talktalk.co.uk/

In reply to a post by aquiss:

If the fault is outside your daughters property, how are they justifying a £50.00 charge?

TalkTalk was fined by ofcom £3 million pound in 2011 as I can see hundred of customers including my neighbour friend had a problem ongoing with TalkTalk and charged £150.00 for 3 times engineer sent out and the broadband/phone went off after they had left. The fault was outside of the property.

It's was talktalk cheat to get your money back for all these £3 million pound that talktalk had lost it to ofcom in 2011.

TalkTalk are the biggest scam cowboys ever!

Edited by adslmax (Thu 12-Dec-13 17:47:01)