In reply to a post by BatBoy:

In reply to a post by jorkila:

TT are aware and escalated the issue but I was hoping with a period of stability the issue would resolve itself.

What stability? The uptime is only 4 hours.

Yeah I know, I don't know if that's something being done by BT or TT? Not likely that time of the morning ie 6am?

Possibly either DLM making changes or a line fault. Have you got a corded phone to check if your phone line is noisy?

I think you may be looking at an engineer visit to resolve this.

Unfortunately only have a cordless phone

yeah I'm now suspecting a line fault although at first I thought there was a possibility that this new smart meter may have been causing the issues but I hadn't checked my line stats for a few weeks.

Been with TT for a couple years now with no issues and always been a solid 80/20 connection ever since upgrading to fibre with BT when it was first available here.

Argos do a corded phone for £4.49 , search for "Simple Value Corded Telephone - Single". Worth having as a spare and for diagnosing voice line noise.

Also time to get a battery AM radio tuned at around 600kHZ i.e. not on a station and hunt out any RF noise emitters. Turn off the VDSL2 hardware. Might want to play with shortwave in the 2 to 17 MHz band too if you have a shortwave set (most people don't)

Wondering if there is some nasty RF coming from the new meter.

How do my smart meters communicate?

https://www.ovoenergy.com/ovo-answers/topics/smart-t...

How Smart Meters work

http://www.smartme.co.uk/how-they-work.html

Although TT haven't gotten back in touch with me I've had no drops in connection in 4 1/2 days, how long does it take for the DLM to kick back in and raise the profile?


Internet Connection

DSL synchronization status:
Up
Connection status:
Showtime
WAN IP Address:
89.240.35.35
Primary DNS Server:
78.151.239.3
Secondary DNS Server:
78.151.235.132Line Quality

Upstream line rate (kbit/s):
17000
Downstream line rate (kbit/s):
51957
Upstream noise safety coefficient (dB):
7.2
Downstream noise safety coefficient (dB):
10.9
Upstream interleave depth:
295
Downstream interleave depth:
2797
Line standard:
VDSL2
Upstream line attenuation (dB):
0.1
Downstream line attenuation (dB):
4.8
Upstream output power (dBm):
-2.5
Downstream output power (dBm):
13.2
Channel type:
Interleaved
DSL up-time:
4 days 12 hours 12 minutes 37 seconds

Edited by jorkila (Wed 15-Feb-17 18:44:04)

After TT doing various tests and my connection now supposedly fixed, my speeds are now down to 38516 down and 11993 up!!

Openreach engineer just left after replacing a faulty master socket (corroded terminals) and a DLM reset and everything is back to normal now!

Internet Connection

DSL synchronization status:
Up
Connection status:
Showtime
WAN IP Address:
79.68.57.145
Primary DNS Server:
78.151.239.3
Secondary DNS Server:
78.151.235.132Line Quality

Upstream line rate (kbit/s):
20000
Downstream line rate (kbit/s):
79999
Upstream noise safety coefficient (dB):
9.5
Downstream noise safety coefficient (dB):
6
Upstream interleave depth:
1
Downstream interleave depth:
1
Line standard:
VDSL2
Upstream line attenuation (dB):
0.1
Downstream line attenuation (dB):
4.9
Upstream output power (dBm):
-1.7
Downstream output power (dBm):
13.4
Channel type:
Fast
DSL up-time:
0 days 0 hours 8 minutes 34 seconds

That's more like it!!

Openreach engineer just left after replacing a faulty master socket (corroded terminals)

Time to await the bill, unless you can prove the damp ingress wasn't down to you.