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I have had my telephone activated on my new house, I pugged in my TS 585v6 and got these stats (broadband not activated yet):
Link Information
Uptime:
0 days, 0:01:46
Modulation:
G.992.1 Annex A
Bandwidth (Up/Down) [kbps/kbps]:
288 / 576
Data Transferred (Sent/Received) [KB/KB]:
1.00 / 0.00
Output Power (Up/Down) [dBm]:
11.0 / 15.5
Line Attenuation (Up/Down) [dB]:
31.5 / 60.0
SN Margin (Up/Down) [dB]:
25.0 / 25.5
Firstly I thought oh no, only half a meg! Then looking at the SNR also the wiring explained below it may not be as bad as it seems?
When taking off the main junction point from entry into the house I am faced with this image, close up of upper section here and lower section here.
As you can see I have marked where each of the wires goes to, it would be ideal if we could retain the telephone points in the bedrooms and dining room if needed but not essential.
I have brought a new BT master socket do i literally install the new socket, bring the white with blue stripes to terminal 5 and blue with white stripes to terminal 2 then run the extensions off of the backing plate to it?
There seems to be other wires in the mix that I do not know anything about at the moment and I'm hopeful one of you genned up guys will be able to help me.
Many thanks in advance!
Edited by deleted (Thu 21-Oct-10 15:46:24)
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Bandwidth (Up/Down) [kbps/kbps]:
288 / 576 Looks like the previous occupant had a fixed 512Kb service, as these are the rates for such.
Personally, I wouldn't do anything until your new service is active, then look at the stats again.
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Old fixed speed service, with plenty of spare noise margin, so don't go fiddling until new service is up and running
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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I have brought a new BT master socket do i literally install the new socket, bring the white with blue stripes to terminal 5 and blue with white stripes to terminal 2 then run the extensions off of the backing plate to it?
Yes, but it is illegal to do so, the type of installation you have requires BT to fit an NTE5.
The current installation could also be causing issues hence the stats.
Dave
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There are a lot of things that are illegal out there, no need to raise ur concerns, but thanks anyway !
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Ok will wait thanks for advice, bb should go live tomorrow will keep u posted.
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The stats indicate an old Home 500 service, or Max with fixed 500 Profile.
No evidence of any problems, i.e. lots of noise margin to sacrifice to get 2 to 3Meg from the line.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Pray BT don't have to visit your property for a fault then is all I'll say.
Dave
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What's wrong with your current master socket? Those images appear to be junction boxes (to my inexpert eye).
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At previous property when I had faults all the bt open reach guys have all been friendly and amicable, I can have a chat with them about things if i ever need to get them out, I also deal with the newsite reps through work, if they wanted to slap my wrist that's a risk I can live with lol, although from some of these comments it appears I may not have to even worry about doing anything.
Edited by deleted (Thu 21-Oct-10 22:26:47)
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Just connected my stats to extension socket in dining room are:
ADSL Link Downstream Upstream
Connection Speed 2243 kbps 632 kbps
Line Attenuation 63.0 db 39.5 db
Noise Margin 3.4 db 6.3 db
That is with a forced adsl2 modulation and 20% snr bringing my snr from 9db to 3.5! So proably will need to bring snr down by 40% to let it sit around 6db.
Would bt fit a new nte faceplate free if the old one isnt or if its working would i need to pay?
I think having that added would help no end increasing my speed, the length of line from entry to dining room is probably 20m or so around a livin/dining room.
Thanks again.
Edited by deleted (Fri 22-Oct-10 16:11:13)
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BT will fit new NTE5 for £25+VAT unless registered disabled
Not sure what you expect, as attenuation and speed is about all you would expect. Might be fun at night time with just 3dB of noise margin
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Don't you have to add the £100+ site visit charge to that figure?
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Not if you REALLY pin them down: http://forums.thinkbroadband.com/general/t/3809157-r...
But you're right you need to be careful 
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When it appears as a line item in BT's charge sheet and specifically excludes the visit charge I'll believe it.
Until then, no! A comment on a forum by "BT care" doesn't really cut it as far as this goes.
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i dont know where you are with this but if you are going to attempt to fit a master i would pick out the spare green/black pair in there....trace that back to the cable but and if you find that the other pair is a white orange that will be the feed.
you really should get bt/openreach out..an internal shift is somewhere around 80. the cost of repairing it if you make a mess will be considerably higher
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The BT business 2wire 2700HGV will normally sync at 3dB - the trick is to time it correctly. They can hold sync with a margin as low as -0.7dB (the extreme I have seen) and maybe a fraction lower. I am currently running at 0.1 dB and will get up to around 5.5 / 6 dB during the day. Currently I have been synced for 37 days.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
M H C
taurus excreta cerebrum vincit
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Please read the whole thread to see the discussion other comments regarding Master Socket replacement.
This issue has been raised many times.
I have suggested before that TBB try to get a definitive answer which can be sticky'd and this thread was as close as things got as far as I'm aware.
BT_Care are hopefully an official source but as the thread shows it wasn't easy to get the same answer from them twice!
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Thanks for the post, I have got a BT business hub with the singtel firmware on it for any isp so will give that a try, I am what you would call a router wh0re lol, been through at least half a dozen in last house and evenually got my sync speed from under 1mb to 2.5mb.
That wasnt just the router that was also going LLU too, I am thinking at this place tho I don't need bt points all over the house just in one room, so thinking about locating the main BT point in the hall way to lose all the extensions.
Gotta go dig out that HGV2700 now! Oh no, the piles of things around the place, you know what it's like when you first move in 
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Thanks for the link, I don't qualify for free, but don't mind paying £25, I am going to call them as someone who has just moved into the property and explain that the socket needs to be moved over to a newer one.
Edited by deleted (Sat 23-Oct-10 10:18:01)
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Let us know how you get on.
As I mentioned you REALLY have to pin them down to avoid a large bill.
Point BT to BT_Care's post and/or go via @btcare on twitter if you have problems ordering over the phone.
I have a friend that got billed over £200 after being told a new NTE5 would be free and it was hard work getting it back - but he did.
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Ok andy thanks for the help, I am going to call BT if they want to charge me the earth for replacing it, well then i may take my own measures on how I go about things, I see that the main cable in has 5 wires connected they are:
Point Colour
1 White with blue stripes
2 Blue with white stripes
3 White with orange stripes
4 Orange with white stripes
5 White with green stripes
6 Green with white stripes
I think the "pair" in are points 1 and 2, which would be on the newer socket points 1 would be connection 5 and point 2 would be point 2. Can you advise what you think are the cables "2" and "5", as I understood it from my old houses wiring there were two coming in and it was normally 2 (blue with white stripes) and 5 (white with blue stripes). But with that colouring of cables don't go with that, could you suggest that the white and orange cables coming in will probably be the feed? like in the blue/white in the other house?
There are extensions everywhere may of been needed in 1980, but with modern technology and wireless phones, not needed now. I fear these are probably causing feedback and worsening connection speed, okay 1.6mb isn't the worst connection in the world but to improve it would be a result.
Edited by deleted (Sat 23-Oct-10 11:16:53)
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Singtel firmware not recommended for long lines, appears default downstream noise margin is set at 8dB - http://bt2700hgv.tripod.com/051.htm
In my case with attenuation 54 dB, currently connected rock solid at 5255 kbps using firmware 4.25.19, tried all the others available and this was the best.
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Just tried the BT Business hub, stats as follows:
DSL Line (Wire Pair): Line 1 (inner pair)
Protocol: G.DMT2+ Annex A
Downstream Rate: 1196 kbps
Upstream Rate: 652 kbps
Channel: Interleaved
Current Noise Margin: 11.7 dB (Downstream) 5.5 dB (Upstream)
Current Attenuation: 63.0 dB (Downstream) 34.5 dB (Upstream)
Current Output Power: 14.1 dBm (Downstream) -31.0 dBm (Upstream)
DSLAM Vendor Information: Country: {0xB5} Vendor: {50 00 00 00} Specific: {0x00}
PVC Info: 0/38
I think the DG834GT gives me better options on changing things, also better user freindly interface so will stick with that - at least i've tried tho.
Edited by deleted (Sat 23-Oct-10 11:07:45)
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Just used points 1 and 2 and connected them to a&b just to test on the new master socket I'd got.
Results are now:
ADSL Link Downstream Upstream
Connection Speed 2964 kbps 655 kbps
Line Attenuation 62.0 db 39.0 db
Noise Margin 4.9 db 5.8 db
Don't get as good upload speed as I used to get, but download is good, so I am now happy. Will continue to see if I can tweak anything else, if not will just fix the new master socket at that point.
Layout of the house is like this you will see the main BT feed in red new master socket where the X is. Then the extensions downstairs in green and blue with the upstairs one in orange, i can only think the other wires were giving quite a bit of feedback and causing the supressed speed?! Don't know, or care now, I have a reasonable speed that hopefully will remain stable "touches wood".
Edited by deleted (Sat 23-Oct-10 12:46:02)
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I've now read the whole thread and am still not minded to change my opinion. I'm with Yarwell on this, BT Care doesn't have the authority to alter the price list. When the line item price is updated to say no visit charge applies in such and such circumstance then there will be clarity.
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we have three main styles of cable that are current in internal wiring.
1. a 2 pair, orange/blue and green/brown
2. a 2/3 pair, blue/white, orange/white and if its 3 pr green/white
3. you may encounter what is called cable downlead it is a 2 pair white/orange . black/green.
the numbers on the little bt78 (block terminal 78b) have no relevance themselves, its just a way off connecting wires together, its also used to narrow down the pairs as the standard krone type connection should have a maximum of 2 connections only, more than that leads to HR (high resistance issues).
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Have asked, and am sure its £25+Vat from openreach if all they do is arrive, replace old socket with new one.
If you want socket moving, old extensions reconnected or anything else then you are paying extra, hence why so many get a bigger bill.
At end of the day all the retail phone providers can charge what they want, so while Openreach may charge this price, the fee to you the customer may be more.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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IN REPLY TO THE BT CARE THREAD ISSUE.
i think there is some confusion here, what that article refers to is not changing out an old LJU (line jack unit) it is the process of changing out the mega old style bakelite phones. it is a disconnection reconnection. it is not the process for uplifting pre nte5 style home wiring
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Changed.
You'll note the BT cable didn't reach long enough so had to steal some from one of the existing extensions that will not be used and bridged it across using the little connecting adapater and popped it into the back of the filtered faceplate.
Old stats:
ADSL Link Downstream Upstream
Connection Speed 1736 kbps 664 kbps
Line Attenuation 63 db 38.0 db
Noise Margin 4.2 db 6.1 db
new stats
ADSL Link Downstream Upstream
Connection Speed 2878 kbps 651 kbps
Line Attenuation 62.0 db 39.0 db
Noise Margin 6.1 db 6.0 db
Slight decrease from previous house and a slight decrease in uptream connection speed, but hey ho, it's livable and I'm happy.
Edited by deleted (Sat 23-Oct-10 19:38:39)
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Thanks for your input andy, through trial and error, all sorted, still got the extension off the back of the filtered faceplate to the dining room for telephone and alarm.
Edited by deleted (Sat 23-Oct-10 14:19:13)
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If you can non-SingTel software you may see an improvement. On downstream margin drops from 11.7 dB speed will increase.
2700HGVs with right firmware are some of the best on long lines.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
M H C
taurus excreta cerebrum vincit
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I understand what your saying - thanks, but default C&W LLU is set to a 9db noise margin, I can reduce this to 6db with the netgear, but cant on BT business hub.
Will update and try anyway though, just for reference.
Edited by deleted (Sat 23-Oct-10 19:09:05)
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Been stable now nearly 24 hours.
ADSL Link Downstream Upstream
Connection Speed 2878 kbps 651 kbps
Line Attenuation 62.0 db 39.0 db
Noise Margin 4.8 db 5.6 db
Connection Time 21:41:49
Connecting to Server Connected
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