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Hi guys,
Just moved into a property. My router establishes a connection to my isp when connected to the master socket and test sicker. However when connected to an extension in another room it doesn't connect/sync. However the phone gets a dial tone in all sockets. The master socket has an adsl faceplate on. I'm wondering if the way the master socket is wired the dsl signal isn't going to the extensions? Can anyone offer any advice on what I need to change to get this to work? The extensions where put in during the house being built around 20 years ago.
Thanks,
Michae
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The master socket has an adsl faceplate on. I'm wondering if the way the master socket is wired the dsl signal isn't going to the extensions?
That's right. The ADSL faceplate splits the signal right there - and only the voice component goes to the extension wiring.
Options
1) Replace the ADSL faceplate with a standard one, and rely on dangly filters everywhere
2) Use an ADSL faceplate with connectors for a data-only extension, and moving wiring for one of the extension to that connector
3) Relocate the master to the place where you want the router, and put the faceplate there. This likely needs a spare pair to that extension, and use of jelly crimps
Downsides
1) The extra wiring might degrade the signal, so care is needed with star wiring and the ring wire
2) Only works if you don't want voice at the extension, and there are no daisy-chained sockets
3) This would be counted as alteration to BT's side of the wiring, so isn't allowed - or needs a BT engineer to complete.
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My first thought was to check the back of the existing faceplate to see if it already has A/B output connectors, just not in use. Otherwise as per your option 2, adding that one or more filtered extension boxes or dangly filters could be added down that chain. AIUI the A/B connectors are straight through the NTE5 and carry the full voice and data signal.
Depending on the detail of which extension the OP wants to use, is there any reason more than one shouldn't be added to the faceplate A/B connectors?
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59240/14753kbps @ 600m. - BQM
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Good point ... There could indeed be multiple extensions along the data path, that could use more filters for voice.
However, best practice would be to daisy-chain them, with a single pair off the faceplate AB connector; star wiring from there would still create reflections.
I also think best practice would be to have the modem at the end of the chain, or use another data faceplate, wiring the remaining chain off its extension connector.
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Thanks everyone. I don't have a phone and won't be using one. I'm only interested in data. I don't really want to move the master socket. Is there no way I could change the pair going up to the extension I want data on?
Thanks
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Thanks everyone. I don't have a phone and won't be using one. I'm only interested in data. I don't really want to move the master socket. Is there no way I could change the pair going up to the extension I want data on? Your problem is the filtered faceplate. You either need to replace it or connect to it. The problem with replacing it and using an alternative socket is that you may get worse performance.
Michael Chare
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What sort of filtered front plate is it ? If the 'new' style it's simplicity itself to remove it and use the 'normal' frontplate, it can be done without disconnecting any wires.
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If you upload a couple of photos of the master socket, with the faceplate in place, and one of the back of the faceplate, we should be able to tell you exactly what to do. It all depends on exactly which bits of kit are there, as the others have said.
What make is the filtered faceplate?
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59240/14753kbps @ 600m. - BQM
Edited by RobertoS (Tue 24-May-16 18:54:10)
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Would a simple test not be to remove the adsl faceplate and try the router on the extension? I think it's the standard one it has the openreach logo on it also. I'll pop to maplin tomorrow and get a standard faceplate
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This is why we need photos. You may be wasting money buying anything. It is completely unclear what you have.
With the faceplate removed, no extensions should work either for broadband or phone. Checking that is one of the things you need to do at some stage anyway.
And not just the extension you want to use for broadband. You need to see if the phone will work at any extension in the house. No need to test the broadband really for this purpose. If any work with the phone, with the master faceplate removed, you have a fair-sized wiring problem.
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59240/14753kbps @ 600m. - BQM
Edited by RobertoS (Tue 24-May-16 19:26:52)
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Hey sorry. I have photos now.
https://imgur.com/a/EfGwC
I'm starting to wonder if this is a master socket that has been moved as the cable from this socket goes to what I thought was an extension but appears to possibly be where the main point coming in is. There is no pole outside I believe the cables are underground?
Thanks
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And here is that other 'extension' as mentioned directly above this post. It's in the same room photos:
https://imgur.com/a/oPm6b
I'm wondering what all the wires are for :/
Edited by deleted (Tue 24-May-16 19:43:14)
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Ye Gods!
I shall wait for more expert opinion than myself on those two sets of pics. Just a tiny question - am I right in thinking the set in the first post is duplicated within the picture page?
I think you are right about things having been moved, and I think there is at least one more extension somewhere. Maybe not in use, possibly even behind furniture? If I'm right we could do with tracing that. It may be working for phone when the master faceplate is off, and that could be bad news.
(Edit, to remove the k that auto-correct had inserted into pics).
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59240/14753kbps @ 600m. - BQM
Edited by RobertoS (Tue 24-May-16 21:54:24)
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If you just put the gel-crimp socket back together, leaving the master in bits, does a phone work in the gel-crimp one?
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59240/14753kbps @ 600m. - BQM
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Hey.
Yes there is what I now believe to be the main entry point and the 'master' socket is in the same room ( lounge) and there are two further extensions upstairs in different room.
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If you just put the gel-crimp socket back together, leaving the master in bits, does a phone work in the gel-crimp one?
Lol gel-crimp??
Michael
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Right, so that sort of faceplate filter is a snip to remove ..
Completely withdraw the two long screws you undid to remove the faceplate.
You can now slide the NTE frontplate out of the faceplate filter.
The faceplate can now be reattached to the NTE and you'll have a DSL signal on all extensions.
(p.s. The signal would have been better as was, but you seem not so concerned by this)
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Ye Gods!
Nutting' to be afeared of there Bob.
At a guess the wire coming out of the bottom of the socket goes to the socket where the faceplate is ... and has then been 'backended' to return the dial tone to the other extensions.
I'd even hazard a guess that the pictured extension was previously the original master socket ...... the dial tone is crimped through from the feed to the blue/orange of the four wire. The green brown is on to the pair feeding the other extensions.
It would be simplicity itself to shift the NTE to there ..... but that ain't allowed.
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I think I was mis-viewing the first picture. I saw it as the IDC connectors on the VDSL2 filter, but it isn't, is it! It's the back of the NTE5 itself.
As a result I go quite confused, hence the brain fade about testing the non-socket! Similarly I also wondered if there could be star wiring to the other two extensions, but with your analysis I can see there isn't.
I think "I shall wait for more expert opinion than myself on those two sets of pics" is the best thing I said in the post.
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59240/14753kbps @ 600m. - BQM
Edited by RobertoS (Tue 24-May-16 21:50:24)
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Hi Guys,
Thanks for all your input. I removed the filtered faceplate and all works well..only a slight drop in sync speed 8.049 to 7.328.
Can't wait for fibre - unsure if that'll help with speed but we'll see, roll on september 30th 
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I think "I shall wait for more expert opinion than myself on those two sets of pics" is the best thing I said in the post.
Don't be so hard on yourself Bob and for the OP's sake, let us hope the expert arrives soon 
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Gel-crimp  . Brain fade.
I assume you want the router at one of the upstairs sockets.
Just a minor further point. In your OP you appeared to have access to a phone, but in your 17:38 post you say you don't have a phone.
It's a good idea if you haven't to get a cheapo corded one for line checking in the future if you get problems. The Maplin ones are all 50% overpriced.
The Duet 210 looks perfect. Very similar to what I have.
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59240/14753kbps @ 600m. - BQM
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You might find the sync is higher if you re-sync well inside daylight hours. But don't do it several times in quick succession. Look for the SNRM being a dB or so above its value straight after he evening sync. It may have dropped a bit since then but could be in your router's log.
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59240/14753kbps @ 600m. - BQM
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