Hello Turnipfarmer,

If you send me your details, landline number your broadband is on and a contact number, I will get this issue escalated and some will call you back.

Regards

In reply to a post by UKDoc:

Hello Turnipfarmer,

If you send me your details, landline number your broadband is on and a contact number, I will get this issue escalated and some will call you back.

Regards

Gavin I have sent you a PM

Thought I would give everyone an update.

Big thanks to Gavin and his team, rang me the next day. The speeds have now increased as well as my IP profile.

These are my stats
Download speedachieved during the test was - 5.67 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 7.15 Mbps

Noise margin (dB) : 9.3
Attenuation (dB) : 29.0
Attainable download rate (kbps) : 9024
Downstream - 8128
Upstream - 448