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Administrator MrSaffron
(staff) Wed 10-Jun-15 10:08:59
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Re: WiFi Bandwidth maximizing when barely using anything


[re: deleted] [link to this post]
 
That should make things clearer, and also reduce the amount of random traffic. The router will drop random stuff better than the PC probably and thus reduce load on the wireless segment too.

DMZ is a measure of absolute last resort.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Wed 10-Jun-15 13:23:56
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Re: WiFi Bandwidth maximizing when barely using anything


[re: MrSaffron] [link to this post]
 
Good to know.

As a side note, unfortunately my chart seems to have stopped working and is just reporting 100% packet loss. I removed DMZ before it started 100% packet lossing and I don't recall changing any other settings, particularly the firewall etc. Not sure why its just suddenly broke.

In other news, it was horrendous yesterday, I've woken up and its relatively back to normal again.. time to see when it all goes to pot again.
Administrator MrSaffron
(staff) Wed 10-Jun-15 14:24:52
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Re: WiFi Bandwidth maximizing when barely using anything


[re: deleted] [link to this post]
 
This is because the PC was doing the replies before, so it now needs the router and its firewall to be configured to respond to pings from the Internet.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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Standard User deleted
(deleted) Wed 10-Jun-15 16:31:17
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Re: WiFi Bandwidth maximizing when barely using anything


[re: MrSaffron] [link to this post]
 
Alright, just did some fiddling and it looks like we're back.

Live chart
http://www.thinkbroadband.com/ping/share/f5185ba6dc4...

It's still pretty stable right now.

For the record, I tried another router and modem yesterday to see if it made a difference - absolutely no difference at all. I've gone back to my super router (HG635) after that failed experiment. (my previous fibre setup was a BT open reach modem and a talktalk router, thought it would be ideal to test)

The good news is it'll be interesting to see how the chart develops considering all traffic rather than just my pc.
Standard User deleted
(deleted) Wed 10-Jun-15 18:03:47
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Re: WiFi Bandwidth maximizing when barely using anything


[re: deleted] [link to this post]
 
And we're back to massive latency again.

Stats at 1pm when it was fine;
http://i.imgur.com/LxmoBMr.png

Stats at 6pm, an hour after it went back to its usual latency problem;
http://i.imgur.com/n3m1t1B.png

Now the latency issue isn't showing on the graph now, making it look like the router is acting fairly normal?
http://www.thinkbroadband.com/ping/share/f5185ba6dc4...
It still confuses me as everyone else is having issues with the internet in the house. I could do with testing a laptop plugged into the router to see if its getting the same latency issues.
Standard User deleted
(deleted) Wed 10-Jun-15 21:35:49
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Re: WiFi Bandwidth maximizing when barely using anything


[re: deleted] [link to this post]
 
To me this seems like general WIFI issues which could be cuased by a number of things for example baby monitors, wireless door bells and so on. Best thing to do is see how it works when wired in
Administrator MrSaffron
(staff) Wed 10-Jun-15 21:53:54
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Re: WiFi Bandwidth maximizing when barely using anything


[re: deleted] [link to this post]
 
Looks like wifi issue particularly on the 2.4GHz band, this can be a very congested bit of frequency depending on the devices mentioned, plus the number of wireless networks in the area.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Wed 10-Jun-15 22:41:08
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Re: WiFi Bandwidth maximizing when barely using anything


[re: MrSaffron] [link to this post]
 
Well, I'll throw a curveball here and state that I was experiencing the same high latency.. even with a laptop plugged into my router... It makes no sense.

I used Teamspeak, a VoIP program which has a really good connection quality monitor built in. I also ran several speed tests through wired and wireless. When I first plugged it in wired on teamspeak, I was getting 20ms ping and it was perfect, after 5 minutes.. it went up to 200-400ms and to its usual laggy self again. I tried again on wireless and it was a very similar result - all I had to do was run a speed test and the latency stayed out the roof even after the test was complete. It's like any 'hard work' it has to do knocks it into high latency mode and it rarely recovers, lol.

Tried resetting the router again and even unplugged everything - it did go back to 20ms briefly before rocketing up to 200ms+.

I turned off the coordless phone nearby and there's no difference. I can't think of any other appliances in the house that could be interfering so badly.

Wifi channels in the area;
http://i.imgur.com/QGyM0t0.png

As for my thinkbroadband chart.. it reports everything like its all normal. There are 3 red spikes this evening, but that was when I unplugged the router etc. I tried changing DNS servers today as well just to see if it made any difference but it didn't.

as an FYI, my PC network adapter doesn't pick up the 5GHz band... although the family is on iphones/ipads which use it and they report that pages load slow as if something is hogging bandwidth/bad signal.

But again, let me reiterate the fact sort of problem happens every few months.. so -normally-, the load times are fine and everything is flawless, no latency issues, no nothing.

I'll see what its like tomorrow and if it plummets back into latency issues at 5pm i'll post my findings on the talktalk community forum and try to get some official support on this as well. Thanks for all your guys' help so far. I'd still appreciate any suggestions.

current stats;
http://i.imgur.com/fnbMyDm.png (although i did reset router a few hours ago so these show less errors than in earlier posts)
Upstream noise safety coefficient (dB):
7.3
Downstream noise safety coefficient (dB):
6.3
Upstream interleave depth:
0
Downstream interleave depth:
0
Line standard:
VDSL
Upstream line attenuation (dB):
12.5
Downstream line attenuation (dB):
6.3
Upstream output power (dBm):
-1.7
Downstream output power (dBm):

Edited by deleted (Wed 10-Jun-15 22:43:18)

Standard User deleted
(deleted) Thu 11-Jun-15 22:14:19
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Re: WiFi Bandwidth maximizing when barely using anything


[re: deleted] [link to this post]
 
Is this all on the same device connected to your internet with nothing else connected to the internet?
Standard User deleted
(deleted) Fri 12-Jun-15 00:54:30
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Re: WiFi Bandwidth maximizing when barely using anything


[re: deleted] [link to this post]
 
No, the pc is in my room and I used a laptop for the wired testing.

I've just plugged it my laptop in again to test it and the latency isn't showing any issues like it did before, yet my PC is still sky rocketing. 300ms+ ping.

I've decided to post my findings on talktalk's support forums to get some more support on the issue;
https://community.talktalk.co.uk/t5/Superpowered-Fib...

As another quick experiment, I told everyone in the house to put their phone on aeroplane mode, including two ipads, just to see if one of them was causing such high latency... I ran a pingtest when all devices were off the network and got this;
http://www.pingtest.net/result/124876072.png


Be advised that all of the ping tests I've posted were over WiFi.
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