What you say isn't quite the case. It depends on which machine and operating system you use. There's no such thing as a standard traceroute; the way in which the test result is displayed varies from OS to OS. My Mac, although showing my router as the first device encountered and giving its latency figure, does not consider the router to be the first hop. In any event, I'd also pinged the router as a separate exercise and that was successful.

You haven't read my postings carefully enough. I've already said that I've tried with two completely different computers and two completely different routers and they all suffer from the same Web inaccessibility problem. I've also checked with the manufacturer of the routers that I've configured the routers accurately. Why would the router suddenly start failing in this way after two years of faultless running anyway? No, I'm afraid you're needlessly looking for blame in the wrong camp. All the evidence has pointed to the source of the problem being either in the backhaul or somewhere in the ISP's network. And with me having sync with the exchange all the time, and the router's Internet and DSL indicators staying up all the time, it surely cannot possibly be being caused by my end. Logic just defies it as being down to something at my end.

Edited by deleted (Mon 03-Oct-16 13:00:18)

All the evidence has pointed to the source of the problem being either in the backhaul or somewhere in the ISP's network

I've suggested that likely issue twice in this thread. Any reason why you aren't just moving to a different ISP that will provide you a service?

No, I'm afraid you're needlessly looking for blame in the wrong camp

And it is common for people to miss some info in threads when there are lots of posts so berating someone who is making a suggestion doesn't help.

"Why would the router suddenly start failing in this way after two years of faultless running anyway?"

Because nothing lasts forever!!!!

Nobody was trying to apportion blame, it was a suggestion based on hard experience of the intermittent failing of a router.

Routers can sit there with all the lights showing a working line but in fact be routing nothing at all. Hardware fails ....... period.

As you know so much more than anyone else and everything is so perfect in your world it surprises me you even bothered to ask here in the first place.

With your approach and attitude maybe your ISP has got totally fed up with you and is not doing any more in the hope you'll take your connection elsewhere ?

There could be quite a few reasons why the OP has suddenly got problems.
Most of them have already been posted in this thread.
1 Any router or other device can and does go wrong through age , but mostly because components like resistors, inductors can fail.
2 The internet is a vast network, millions use it and just like devices it can and does go wrong.
3 When you ping a server [site] you are just pinging another device that might not be setup correctly or just bad server management
But the main problem is the network that ISP`s use it might need more attention etc, so I guess we have to contact them and hope , but either way as the internet gets more crowded there will be more problems I guess.
Also the computer [and the OS] can go wrong ,the PC is just another device and subject to the same rules as any other electronic or microelectronic device.

Edited by deleted (Tue 04-Oct-16 23:23:49)