In reply to a post by AdamBrunt:

In reply to a post by Taras:

How many Eeros have you got?

Three altogether; one wired to the router and two others which connect to the "master" eero over wifi

In reply to a post by Taras:

When did this first start happening ?

Also can you recreate the fault or is it random ?

So it has probably happened about 3 times over the last 4 months but the fault is definitely random; in that if that I were to redo what I believe caused it, last time, then it won't happen again if that makes sense.

three final questions, was the tplink router new at that time?

if the tplink router wasn't new at that time, did you add devices around that time?

Do you reboot the router often or just leave it as it? (not rebooting regularly is normally ok).


this is one of "it may take awhile to resolve" type things.

two routes to resolving

try a monthly reboot of the tplink router and see if that resolves it.

if the tplink router goes down again, use the eero master in router mode and plug into ont and see if the wireless side is ok straight away. That way you can diagnose it being probably the tplink router.

In reply to a post by Taras:

In reply to a post by AdamBrunt:

In reply to a post by Taras:

How many Eeros have you got?

Three altogether; one wired to the router and two others which connect to the "master" eero over wifi

In reply to a post by Taras:

When did this first start happening ?

Also can you recreate the fault or is it random ?

So it has probably happened about 3 times over the last 4 months but the fault is definitely random; in that if that I were to redo what I believe caused it, last time, then it won't happen again if that makes sense.

three final questions, was the tplink router new at that time?

if the tplink router wasn't new at that time, did you add devices around that time?

Do you reboot the router often or just leave it as it? (not rebooting regularly is normally ok).


this is one of "it may take awhile to resolve" type things.

two routes to resolving

try a monthly reboot of the tplink router and see if that resolves it.

if the tplink router goes down again, use the eero master in router mode and plug into ont and see if the wireless side is ok straight away. That way you can diagnose it being probably the tplink router.

Had the router for at least 2 years I think and no devices have been added for months. The router is only rebooted when it indicates there is a problem otherwise it is not touched 24/7.

I am happy to concede that it may well be the router and, working in software development, I am all too aware of the PITA that are "intermittent non-reproducable issues"

If anyone has any suggestions for a better/more robust router [ doesn't even need to be a wifi one though that pretty much comes as standard these days ] for less than £100 then I am all ears.

In reply to a post by haydnwalker:

You don't state WHICH TP-Link router you are using, but my TP-Link Archer AX3000 seems to cope with a situation similar to yours (minus the eero - I'm using a TP-Link OneMesh extender), including the LAN hosted plex server.

Trying to workout the difference between AX1800, this AX3000 and this AX3000(?) in terms of whether the, up to, £20 extra is worth it ?

EDIT: Plumped for the last one of those - if it is no good then it can always go back and it looks to be fairly future proof

Edited by AdamBrunt (Wed 24-Jan-24 17:55:09)

It may be worth watching for some sales, as wifi 7 is about to hit the shelves and that will cause existing product stacks to be shifted downwards. Also its a balance of spending time diagnosing it and just replacing the router.

Given the age and also the intermittent nature of the fault, returning the unit is a no no.

I have the 2nd one of the ones you posted. Only difference between 2 and 3 is that 3 is the updated model which has 2.5gig WAN port (wish I'd have got that one!)

Its been good. Ensure you update to the latest firmware. I have mine set to reboot every sunday at like 0300hrs just to clear RAM and its rock solid.

Have you considered using the Eero itself as the router? I use the Eero 6+ as a router and it is fine (not as many bells and whistles as some but it is just working). If it is just the number of ports then you could get a gigabit switch for less than £20

In reply to a post by ian72:

Have you considered using the Eero itself as the router? I use the Eero 6+ as a router and it is fine (not as many bells and whistles as some but it is just working). If it is just the number of ports then you could get a gigabit switch for less than £20

It had definitely crossed my mind - and would certainly have the more "wife pleasing" and bank balance appeal.

I have slight reservations though, as I used to run one of the (current) switches off the LAN port on one of the satellite Eeros and it would occasionally get quite warm to the touch. Do you have similar issues with your setup ? Or do you only have it connected to the ONT ?

I'd be updating the Eero to handle all the 30+ connections to the internet, rather than just the current 4/5 WiFi devices it is currently handling

Edited by AdamBrunt (Thu 25-Jan-24 10:34:34)

I have an Eero connected to the ONT. On the other port of the Eero is a fairly old Netgear 8port 1Gb switch which services the "media" devices (TV, Sky box, etc). There are then 2 Eeros about the house that are used in mesh mode that allow the other devices in the house to connect to wifi (wifi is good enough in this to support the needs of the house, if I was on my own I might consider running LAN but I just can't justify it to the wife when wifi does what we need with the mesh network providing the coverage).

I haven't noticed any issues with the Eeros or the switch. The Eeros don't have anything particularly advanced in the way of management and I plan to drop the subscription this year (tried it for a year but it just doesn't provide enough advantage to keep paying for it - ad blocking was the feature that looked good but there are a growing number of sites that now just stop access if you are blocking ads so I gave up on it).

Planning on changing providers soon at which point I will need to decide whether to keep the Eero as the main router or to move it back to pure wifi mode and let the ISP router take the core network services - just depends on whether or not I like the ISP router.

Would need to check which Eero models I have - but I am currently not paying any sort of subscription charge for them.

I would need to check out the documentation for them to see what functionality I would lose. Though, to be fair, the only real "extra" thing I do on the current router is point it's DNS lookup to a Raspberry Pi (on the LAN) which is running Pi-hole [ takes care of all the add blocking ]. My current setup also renders the router's parental controls as most of the stuff I'd want to control is some Wifi devices which are all coming in via the Eero so the router can't pick up the devices - if that makes sense.

IME most ISP provided router's are either rubbish or totally locked down to prevent changes.

In reply to a post by ian72:

Have you considered using the Eero itself as the router? I use the Eero 6+ as a router and it is fine (not as many bells and whistles as some but it is just working). If it is just the number of ports then you could get a gigabit switch for less than £20

So I am trying to test using the Eero 6 as the router.

Slight problem is that PPPOE is not showing as an option under ISP settings !!??!!