http://www.coolwebhome.co.uk/faceplate

Just done this pictures and a few notes, which may help people in terms of explanations.

That makes sense now, but the OP is showing a second socket next to this one. Doesn't seem easy to find which one the new drop wire is going into initially.

I will take pictures in a bit of them all unscrewed so you can see the wires etc and I'll give that a try the test socket and filter but as I said before the modem doesn't find a connection at all but I'll try it again to make sure thank you all.

Thanks
I hope you don't mind me linking to it to help other users

Its why I put the pictues and text, and included higher res images too.

In reply to a post by MrSaffron:

http://www.coolwebhome.co.uk/faceplate

Just done this pictures and a few notes, which may help people in terms of explanations.

Nice one

In reply to a post by MrSaffron:

http://www.coolwebhome.co.uk/faceplate

Just done this pictures and a few notes, which may help people in terms of explanations.

A nice explanation! As I thought and tried to clarify with my earlier Qs.