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Thank you, it was my feeling the uplink had plenty of margin to go faster too 
I just did not realise these caps existed!! it's so good to speak to someone who knows what levers the ISP can pull if they are so minded, I am wondering if the 2mbps cap was breach of contract given i was paying for up to 8mbps!! anyway i shall just keep trying to find that right person, i am sure they have one somewhere in there organisation
I am hoping the DLM will restore me to a downlink tsnr of 6db once it is happy, if it doesnt I may decide to tweek it's nose hahaha
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Yes in the stats it is, I wonder if it's reffering to the DSLAM coz I just took a photo of the router settings to send you that shows it switched off BUT idk how to post a pic here yet!!
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That is so helpfull, thank you very much 
Although as an electronics engineer I know how adsl works i had no idea the ISP/BT had these capping controls, I have only recently gotten my head around the DLM's existance 
I shall certainly leave the 10 day period to elapse, the line is happy right now so I hope for better things once the DLM is also convinced !!
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well by unstable i assume you mean disconnects/dropouts there have been none of those BUT
I used to turn the modem off every night, then on again in the morning because I didnt know any better 
The house wiring was cr*p causing quite high errored seconds.
Presumably the DLM would have noticed both of these and reacted accordingly........
I no have almost no errors as a consiquence of fixing the house wiring and i dont turn the modem off anymore
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You could try it as breach of contract, but since 2 Mbps is in the range of up to 8 Mbps then would need a good lawyer to fight it.
Generally threatening legal action is a quick way to shut off any co-operation from a firm, as all communication is then dealt with via the legal team, so really it is a last resort.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Off at night and on in the morning is not a problem. High error seconds would make the DLM intervene.
Have a browse around my website for base-level explanations of DLM etc. Kitz, Samknows, and coolwebhome give deeper stuff once you have the basics from mine.
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.4/14.5Mbps @ 600m. - IPv4 BQM IPv6 BQM
"Angels can fly because they can take themselves lightly." - G K Chesterton.
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I hope I found a way to show you the router settings, please see pic at
http://ge.tt/6uCnPC62/v/0?c
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Whilst I agree with you I think that people understand the limitiations to be imposed by the physical quality of the connection NOT by a deliberate cap on the line rate by the ISP!!
Anyway I don't intend anything unless things get really bad, I am simply pointing out there attitude problem.
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And here is where the lawyers will earn their money
One said claiming the cap was needed to avoid a line flapping around and not being available for 25% of the time, and the other fighting that you've lost 1 Meg of speed due to the capping.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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If those are the current settings then something is very odd.
You certainly don't want G.Lite; T.413; AnnexL enabled by the way.
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.4/14.5Mbps @ 600m. - IPv4 BQM IPv6 BQM
"Angels can fly because they can take themselves lightly." - G K Chesterton.
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