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Standard User adslmax
(knowledge is power) Thu 25-Apr-19 09:30:19
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Re: Upload boost for 350Mb


[re: BuckleZ] [link to this post]
 
I was surprise there is no metion of upload speed boost on thinkbroadband headline news press MrSaffron?
Administrator MrSaffron
(staff) Thu 25-Apr-19 09:32:44
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Re: Upload boost for 350Mb


[re: adslmax] [link to this post]
 
Maybe was busy doing other things

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User BuckleZ
(fountain of knowledge) Thu 25-Apr-19 13:05:57
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Re: Upload boost for 350Mb


[re: BuckleZ] [link to this post]
 
Icing on the cake was I just renewed for 12 months for £32/month with a phone line and a tivo box, saving £16 on what i was paying.


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Standard User derby13
(regular) Thu 25-Apr-19 13:42:06
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Re: Upload boost for 350Mb


[re: BuckleZ] [link to this post]
 
Nothing here. Still stuck on 100/15 at £48 per month frown
Standard User vwillcox
(newbie) Thu 25-Apr-19 18:43:51
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Re: Upload boost for 350Mb


[re: BuckleZ] [link to this post]
 
Yup, Rebooted mine when I got in.
Colchester CO1
Now seeing speeds of about 35Mb/s upload
Standard User R0NSKI
(fountain of knowledge) Thu 25-Apr-19 20:28:08
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Re: Upload boost for 350Mb


[re: BuckleZ] [link to this post]
 
Probably about time I chased for a better price, been with them for a year now, currently paying £43 a month for just broadband.

I also got a speed boost on reboot today smile

https://www.thinkbroadband.com/speedtest/15562199325...

PS. Area is Broadstairs, Kent, full FTTP

Standard User R0NSKI
(fountain of knowledge) Fri 26-Apr-19 10:11:34
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Re: Upload boost for 350Mb


[re: BuckleZ] [link to this post]
 
Have you got any tips on getting a reduction please, just had my bill and its gone up to £51 ouch!

Standard User gary333
(regular) Fri 26-Apr-19 11:07:45
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Re: Upload boost for 350Mb


[re: R0NSKI] [link to this post]
 
Phone up and tell them you want to leave. When they ask why, just say you think you are paying too much. Give short answers, and don't say so-and-so is getting it for this. Let them lead, give nothing away.

They tend to real off poor offers over the phone. So, if it's more than a new joiner then tell them it's still too much and get them to put the notice on the account.

Within 14 days someone from Outbound Retention's will phone you up, these have much better deals. You can always cancel the disconnection request if you change your mind. Outbound Retention's might offer up to £20 off per month.

Edited by gary333 (Fri 26-Apr-19 11:08:51)

Standard User BuckleZ
(fountain of knowledge) Fri 26-Apr-19 11:16:11
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Re: Upload boost for 350Mb


[re: R0NSKI] [link to this post]
 
I spoke to the complaints team regarding another issue (refer a friend credit wasn't added), i asked to renew when my complaint was resolved and i was offered £32 per month for 350mb/weekend phone calls/freeview tv

Edited by BuckleZ (Fri 26-Apr-19 11:16:59)

Standard User R0NSKI
(fountain of knowledge) Fri 26-Apr-19 13:24:16
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Re: Upload boost for 350Mb


[re: gary333] [link to this post]
 
Thanks both of you for your advice, I'll give it a go tonight.

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