Bit of a thread revival.
Virgin Media Business is a right nightmare with the static IP addresses - I'm currently awaiting call back for a fault that's been going on since the day the service went live, I've got about 14 call references with Virgin Media, who always want to close the call before confirming that the fault has been fixed.
The line has been up and down at the most inconvenient times - and I've even had a ping report sending out to the gateway - the line is reporting a 94.82% availability this month, which is about average - meaning that it's been down for over a hour every day, day in day out...if it carries on like this then I would have over 18 days without internet in a year...
It would appear that this is all to do with the GRE tunnel and the firmware off the sh!tty HITRON modems, just wish that there was an alternative...
So my advice, if you need static IP addresses or a business line - stay away from Virgin Media - the reliability is not worth it.