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Standard User OL5OPG
(newbie) Sat 28-Feb-26 10:49:14
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New Virgin install using Openreach kit.


[link to this post]
 
Hi, I've tried to find an answer to this without success.

I've ordered a 1gb Virgin service and been given an engineer install date.

I'm currently with TalkTalk full fibre, we have a little grey box outside the house and the fibre cable travels from that to a telegraph pole close by, inside the house we have something called an ONT I believe and that's connected to an eero router.

There's no Virgin own network around theses parts so that's going to be the same way Virgin enters our house.

My question is, does anybody know if Virgin can use the same equipment that's already emplace/installed, ONT, Outside box etc?
Don't fancy a new hole being drilled either, if there's already one there currently being used by my Openreach kit.

Thanks.
Standard User JonRennie
(knowledge is power) Sat 28-Feb-26 12:16:29
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Re: New Virgin install using Openreach kit.


[re: OL5OPG] [link to this post]
 
No, Virgin can't use any of the same equipment, you are looking at a new cable from the street, new termination equipment, new router and a new hole in the wall.

wink Comms is hard wink
Standard User DFScale
(experienced) Sat 28-Feb-26 12:18:30
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Re: New Virgin install using Openreach kit.


[re: OL5OPG] [link to this post]
 
Virgin don't serve properties over Openreach AIUI.

If the current TalkTalk is over Openreach, why did you not choose a supplier which runs over Openreach?


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Standard User OL5OPG
(newbie) Sat 28-Feb-26 12:30:04
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Re: New Virgin install using Openreach kit.


[re: JonRennie] [link to this post]
 
Thanks for the replies.

Now got to sell this one to the Mrs
Standard User Zarjaz
(eat-sleep-adslguide) Sat 28-Feb-26 14:33:04
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Re: New Virgin install using Openreach kit.


[re: OL5OPG] [link to this post]
 
No, they can’t. It is a wholly separate network.

Received a letter just the other day ..
Standard User jchamier
(eat-sleep-adslguide) Sat 28-Feb-26 15:46:39
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Re: New Virgin install using Openreach kit.


[re: OL5OPG] [link to this post]
 
In reply to a post by OL5OPG:
There's no Virgin own network around theses parts so that's going to be the same way Virgin enters our house.
Is there nexfibre perhaps?

Have a look at https://bidb.uk

26 years of broadband connectivity since Sep 1999 trial - Live BQM
Standard User OL5OPG
(newbie) Sun 01-Mar-26 14:23:18
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Re: New Virgin install using Openreach kit.


[re: jchamier] [link to this post]
 
Thanks for the help, this is what it says for my address om https://bidb.uk/

Service ProvidersHover to see coverage overlay
Openreach FTTP is live
Virgin Media is live (2000 Mbps - XGS - PIA)
Hyperoptic is local
The 4th Utility is local

Unplanned
CityFibre Toob Hey!Broadband Technological Swish Fibre ogi Full Fibre Ltd Airband Wildanet Zzoomm Freedom Fibre Gigaclear brsk YouFibre local Grain Connect local Connect Fibre

Not Live
Community Fibre Trooli G.Network KCom Pine Media Country Connect MS3 Networks Lightning Fibre Fibrus B4SH Lit Fibre 1310 OFNL
Standard User candlerb
(knowledge is power) Sun 01-Mar-26 18:05:19
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Re: New Virgin install using Openreach kit.


[re: OL5OPG] [link to this post]
 
In reply to a post by OL5OPG:
Virgin Media is live (2000 Mbps - XGS - PIA)

That shows it's the Virgin Media XGS-PON (10G) network, and "PIA" means it is delivered via BT ducts and poles, rather than the old cable TV ducts.

Confirms that if you order from Virgin you'll get a new hole in your wall for a new fibre cable, and a new ONT.
Standard User OL5OPG
(newbie) Sun 01-Mar-26 18:37:13
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Re: New Virgin install using Openreach kit.


[re: candlerb] [link to this post]
 
Thanks, just wish they'd remove the outside box use the same hole.
Standard User DFScale
(experienced) Sun 01-Mar-26 18:56:43
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Re: New Virgin install using Openreach kit.


[re: OL5OPG] [link to this post]
 
In reply to a post by OL5OPG:
Thanks, just wish they'd remove the outside box use the same hole.


Shortsighted, no? You obviously want to change now, which is indicative that you might want to change in future. Are OR [or VM for that matter] going to want to fuse new fibre and install new CSPs and ONTs every time you want to change? I would think it is a plus on the value of the property to have both sets of infrastructure in place.
Standard User OL5OPG
(newbie) Sun 01-Mar-26 20:10:05
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Re: New Virgin install using Openreach kit.


[re: DFScale] [link to this post]
 
You're right, I'll probably swap again when this 2 year deal I've signed upto is over, so maybe having two boxes on the outside (and two holes) will make it easier if I swap back to an Openreach provider.
Standard User jchamier
(eat-sleep-adslguide) Mon 02-Mar-26 05:20:15
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Re: New Virgin install using Openreach kit.


[re: candlerb] [link to this post]
 
In reply to a post by candlerb:
you'll get a new hole in your wall for a new fibre cable, and a new ONT.

Given its Virgin Media, don't assume an ONT. Could be the fibre through the wall connects directly to the router ( Hub 5x).

26 years of broadband connectivity since Sep 1999 trial - Live BQM
Standard User Adduxi
(member) Mon 02-Mar-26 09:45:19
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Re: New Virgin install using Openreach kit.


[re: jchamier] [link to this post]
 
In reply to a post by jchamier:
Given its Virgin Media, don't assume an ONT. Could be the fibre through the wall connects directly to the router ( Hub 5x).

Correct, VM (Nexfibre) use the Hub 5X that has the ONT built in, and this Hub also has no modem mode if that is important. There are, apparently, ways around this lack of modem mode, but it is expensive to implement.
Standard User OL5OPG
(newbie) Mon 02-Mar-26 18:10:48
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Re: New Virgin install using Openreach kit.


[re: Adduxi] [link to this post]
 
I won't be needing modem mode (I think), I'll only be using their supplied Hub 5X and no other equipment. Thanks.
Standard User jchamier
(eat-sleep-adslguide) Tue 03-Mar-26 19:30:03
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Re: New Virgin install using Openreach kit.


[re: Adduxi] [link to this post]
 
In reply to a post by Adduxi:
Correct, VM (Nexfibre) use the Hub 5X that has the ONT built in, and this Hub also has no modem mode if that is important. There are, apparently, ways around this lack of modem mode, but it is expensive to implement.
If you’re on the Nexfibre network, and need to use your own hardware, look at Giffgaff as you get a normal ONT. Lot simpler than trying to use an SFP+ XGS-PON ONT.

26 years of broadband connectivity since Sep 1999 trial - Live BQM
Standard User Adduxi
(member) Wed 04-Mar-26 09:31:47
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Re: New Virgin install using Openreach kit.


[re: jchamier] [link to this post]
 
In reply to a post by jchamier:
If you’re on the Nexfibre network, and need to use your own hardware, look at Giffgaff as you get a normal ONT. Lot simpler than trying to use an SFP+ XGS-PON ONT.

This is the interesting point I've been looking for a definitive answer. I read, somewhere, if the Nexfibre is on "VM", then you can't get GiffGaff? It would only be on "native" Nexfibre as VM don't want any other ISP using the VM installation?
I can see the reasoning as VM would have to pay, I assume, for the initial fibre install. Or maybe, it's only the fibre being installed via Project Mustang that would be a no-no to other ISP's?
Standard User jchamier
(eat-sleep-adslguide) Wed 04-Mar-26 10:04:22
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Re: New Virgin install using Openreach kit.


[re: Adduxi] [link to this post]
 
In reply to a post by Adduxi:
This is the interesting point I've been looking for a definitive answer. I read, somewhere, if the Nexfibre is on "VM", then you can't get GiffGaff? It would only be on "native" Nexfibre as VM don't want any other ISP using the VM installation?

If you are in a nexfibre area then Virgin Media and GiffGaff are the two ISPs on the network.

In legacy "Virgin Media" areas either coax, RFOG, or Mustang XGS PON then you don't have any other ISP.

26 years of broadband connectivity since Sep 1999 trial - Live BQM
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