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Standard User Inferno_
(member) Mon 26-Nov-07 17:44:54
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which number to ring to change package!?


[link to this post]
 
hello!

well ive finally had enough of the poor broadband from VM so im going to get a BT line activated and go with O2 as the other half is on an O2 contract so itll only be a tenner plus bt line rental. anyway...

I want to keep my Tv service and phone but which number do i ring at virgin to get this changed!? I've already rung 150 and they gave me 0800 0520 184 to ring and the automated message didn't sound like what I was after. I'm still on hold but just wondered if anyone had managed to easily cancel just their BB and which number did they use?

thanks

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Rich
Standard User clmfsh
(experienced) Tue 27-Nov-07 01:17:19
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Re: which number to ring to change package!?


[re: Inferno_] [link to this post]
 
0845 454 1111 is what I called when I wanted to cancel. 45 minutes later I was off the phone and I managed to negotiate a better rate for the 2Mb service and signed up for another 12 months.
Standard User captainpp
(member) Tue 27-Nov-07 09:18:40
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Re: which number to ring to change package!?


[re: Inferno_] [link to this post]
 
I called 0800 073 0399 (listed on saynoto0870.com for 0845 454 1111). 5 minutes later I walked away only paying for the 30 days notice (and I was only 8 months into my 12 months contract :-).


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Standard User Inferno_
(member) Tue 27-Nov-07 11:53:32
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Re: which number to ring to change package!?


[re: captainpp] [link to this post]
 
great, cheers for the info guys!

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Rich
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