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Standard User deleted
(deleted) Sat 19-Feb-11 15:03:47
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50Mbit upload speed?


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Hi folks,

I've just upgraded to Virgin 50Mbit broadband yesterday, I did a speedtest on Speedtest.net and it was coming out at about 48Mbit down but only about 0.75Mbit up.

I've tried it again today and I'm getting about 38Mbit down (I figure being a Saturday during the day it might be a busy period) and I'm still only getting 0.81Mbit up.

This is the speed test I've just done...

I was under the impression that it should be nearer 1.5Mbit up (I'm in an area which hasn't been upgraded). Plus is it correct that I didn't get supplied with a USB wireless adaptor?

If it helps I'm wired directly into the Super Hub and my connection speed is 1Gbit.

Ta,

Rob
Standard User deleted
(deleted) Sat 19-Feb-11 18:06:29
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Re: 50Mbit upload speed?


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Ashford gives me awful results.

Try London, Newbury or Paris and post the results.
Standard User deleted
(deleted) Sat 19-Feb-11 22:54:59
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Re: 50Mbit upload speed?


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Ashford estimated faster upload date availability is 2011 June.

http://shop.virginmedia.com/help/discover-broadband/...


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Standard User deleted
(deleted) Sun 20-Feb-11 12:30:37
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Re: 50Mbit upload speed?


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In reply to a post by ViliusUK:
Ashford estimated faster upload date availability is 2011 June.

http://shop.virginmedia.com/help/discover-broadband/...


That's something completely different. The OP is posting as he's not getting his expected upload speeds from Speedtest.net, not that he's not received his upload increase.
Standard User deleted
(deleted) Sun 20-Feb-11 23:21:43
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Re: 50Mbit upload speed? *DELETED*


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Post deleted by HANHAM97
Standard User olisun
(fountain of knowledge) Mon 21-Feb-11 07:20:18
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Re: 50Mbit upload speed?


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If you have got the new superhub then there are a few settings that need to be disabled...

You can find all the information on the Virgin forum
Standard User deleted
(deleted) Mon 21-Feb-11 19:47:25
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Re: 50Mbit upload speed?


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Thanks, I remember reading something the other day about a setting which needs disabling, can't remember what it was though smile

I'll take a look.

Rob
Standard User deleted
(deleted) Mon 21-Feb-11 19:53:33
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Re: 50Mbit upload speed?


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Hmm... not getting great upload speeds at the moment...

Here's one from the Paris server
...and the London server (faster download speed)
...and finally the Newbury server.

To be fair I've been at work all day and I don't know what the wife and kids have been doing with the connection (although we don't use any P2P and I don't think the wife has been uploading anything to Facebook etc). I will try tomorrow morning before I go to work if I can (about 7:30am) and see if it makes any difference, I'll also check out the router settings to see if I can find what needs tweaking.

Rob
Standard User deleted
(deleted) Mon 21-Feb-11 19:55:05
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Re: 50Mbit upload speed?


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Looks like I'm going to have to wait until July 2011 as I'm in the Newton Abbot area (well Torquay but it's classed as Newton Abbot).

Oh well, 5 months isn't that long a wait I guess smile

Rob
Standard User deleted
(deleted) Tue 22-Feb-11 04:06:12
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Re: 50Mbit upload speed?


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Rob, you should look around on the Virgin Customer Forum to find out how to view & then post your modem's power levels. My guess is this is what's causing your upstream to be iffy.

When I was moved over from 20 -> 30 meg (which entails going from DOCSIS 2 -> DOCSIS 3), the engineer commented that the power levels were a little flaky, which was reflected in a speedtest getting only around 22 megs. After he fiddled around with some things it was a solid 31 / 3.1 result each time.

Edited by deleted (Tue 22-Feb-11 04:06:37)

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