In reply to a post by pcoventry76:

DO as you like. It's the truth and if you won't allow it then I will post somewhere that will.

I don't think the comment was aimed at whether or not you were truthful about VM actions. More likely it was your comment on language skills...

I dont think he has been paid but he has somewhat lost it.

to make a statement saying most of the staff should be sacked is going too far, the vast majority of staff at that isp will have no say in policy and just be doing their jobs as they are told.

From things I've read it's probably fair to say that some must make stuff up as they go along - both support and sales.

The confusion over what is fibre broadband was started by VM marketing and was intended to confuse - it sounds like it confused their staff as well. On that topic it's as true to say that I drive a fusion powered car as it is to say that VM provide fibre broadband - after all the energy in the fuel I use was originally produced by that fusion reactor in the sky which we call the sun.

good comment

In reply to a post by kwikbreaks:

From things I've read it's probably fair to say that some must make stuff up as they go along - both support and sales.

The confusion over what is fibre broadband was started by VM marketing and was intended to confuse - it sounds like it confused their staff as well. On that topic it's as true to say that I drive a fusion powered car as it is to say that VM provide fibre broadband - after all the energy in the fuel I use was originally produced by that fusion reactor in the sky which we call the sun.

It's their job, unfortunately, and sometimes it works. Now we know that you should record and log all your telephone calls with them in the off chance that they "lose" records of your previous correspondence with them.

Edited by deleted (Thu 13-Dec-12 13:14:42)

I would struggle to download that amount in 3 months let alone one

as for termination every company passes you on to a persuasive retention department so they can try bribe you from not leaving

I left virgin years ago after they updated the encryption on their TV service, told em why I was leaving also lol

they were still getting 80 quid a month from me concerning mysterious phone call charges that were never itemized properly.

The way I saw it was their loss not mine !

other side of the coin is how else to describe their broadband ?

partial fibre broadband

FTTC Bradband


Fibe to your cabinet