In reply to a post by MrSaffron:

Virgin Media overall is performing as normal. it is possible though that some segments may not and how the static IP business tunnels are handled may be the cause.

Without a doubt it�s the GRE
My Broadband Ping
The underlying is fine hence asking how to turn off static for a while

I've come to accept that their offering of this service isn't suitable and they should stop offering it until they can provide a decent service and the best option is moving to their DIA service, sadly I've got a 65 day lead time for installation and I can see this being much longer given the current situation.

Also another interesting fact is right now I'm getting full speeds 530mbps down 36mbps up but by about 10:00 I'm running at around 6mbps down and 1mbps upload, virgin media's helpdesk wouldn't log it as a helpdesk ticket but instead as a complaint, I believe they can't deal with the demand on SMB broadband really

I don't have a latency issue at all that seems fine, it's through put that's the problem.

In reply to a post by CSS_1978:

Also another interesting fact is right now I'm getting full speeds 530mbps down 36mbps up but by about 10:00 I'm running at around 6mbps down and 1mbps upload, virgin media's helpdesk wouldn't log it as a helpdesk ticket but instead as a complaint, I believe they can't deal with the demand on SMB broadband really

This is my exact situation here in Leeds. No callback from VMB engineers as promised.

Is yours back to normal I got an email saying there was emergency network downtime planned in and to be fair what ever they mine has perform this week the best it ever has, I've place an order to move over to their DIA service, well more expensive but I hope the service is a lot better and consistent.

been running great for about a week here. back to full speeds