CF/VF Live

How long does it normally take from cityfibre digging up the path outside you’re home to the service going live, works finished outside my house about a month ago but keep checking the vodafone website and nothing at the minute, is this checker reliable?. Thanks.

Have head of six months in some cases, i.e. depends on the order work is done, i.e. digging the streets may be the first part in a long chain of work.

It was around 5 or 6 months in our area, IIRC.
We had a Vodafone Gigafast leaflet through the door advising us it was available to order once the network was live.

I’ve heard it can also be a month from works finishing too from things I’ve read on the internet after asking the question here, so hopefully it’s not that long.

I spoke to someone in CF recently and was told that these days it usually takes 6-8 weeks from city fibre finishing the cable work to being able to sign up with whichever ISP they supply to in your area although it used to take a lot longer.
Register on CityFibre Residential website and the automated system there should send you updates as it moves through the process.

That’s not bad 6-8 weeks to be fair, and I will register on that site but I’m regularly checking on the vodafone website anyways and the talktalk one as I am guessing they will be the isps supplying the service at the moment until other ones sign up to use cityfibre cables, unless I’m wrong with that, from what I have read it’s just them two or is there more, or does it come down to the area you are in?.

Edited by tomxlisa (Sun 29-Nov-20 06:50:55)

Don't rush for Vodafone on CityFibre, I'd personally say wait for Zen on CityFibre to go live in your area!

The ISPs available on cityfibre depend on your area. Basically they sign a deal with one company for a period of exclusivity and then open it up once that period is over so when they go into a new area there's usually only a single choice of ISP for about a year (could be Sky, vodafone, Talk Talk, Zen etc) and then the rest can sell it once the exclusivity deal expires. The deals are definitely done on a deal by deal basis so will be different depending on where you are which is why I suggested signing up on the cityfibre page - it 'should' give you updates regardless of the ISP.

My whole area is done and all the streets around me are ready to order... but my street, the next one over and then down one side of the main road can not order so.. its anyone guess

Dont bank on any emails or leaflets/door to door as I had nothing. It was just relentless checking of their website that I found out.
I had registered etc - I got a phone call about 4 weeks after I had it installed!
Watch out for fairly anonymous white vans with cables out the back, usually where they put their man hole covers as this is them connecting things up.