Do you know if A&A allow you to sign in to the same VOIP account with multiple "phones"? e.g. both husband and wife can have a SIP app on their mobile phone to answer the same "landline" number for a single £1.20/month?

TIA

https://support.aa.net.uk/VoIP_-_Multple_Targets

Yes, I've done it in the last few days. Windows PC, Android Mobile and Linux PC though the Linux has stopped receiving for some reason. I also got a Frizt!Box logged on at the same time and was sending from an analogue handset but not receiving. Both the Linux and Frizt!Box were hot tethered to the mobile as it was a test setup. It's all early days for me but definitely had multiple devices ringing.

Great.

Have you come across anything regarding a Call Blocking on AA site like a 1572 service or something similar?

Thanks

In reply to a post by Fido:

Andrews Arnold seem to insist on direct debit which is OK but what is it is potentially not OK about their system is that the calls costs can be open ended, and you cannot place a limit on the monthly call cost in the extremely remote event of calls being billed that you did not make.

eg. I pay my mobile phone provider by direct debit, but I have set a monthly calls cap as a buffer to limit the liability for calls made out outside of the calls package.

Potentially VOIP systems can be hacked.

Personally, I cannot agree to a potentially unlimited liability for calls via a VOIP call system especially for a website that I have to trawl through to find where things are up to.

Andrews Arnold do answer the phone and they are probably great, but it is not for me.

Regards,
Fido

I have to admit this is a bit of a concern. I wonder why A&A do not have a maximum monthly spend limit cut off. It seems to be a bit of an oversight there is a warning option when a limit is exceeded but no mention of a cut off.

There are some good options to help in this regard (some listed below) but I am a bit uneasy about not being able to specify a limit or stop outgoing calls when a limit is exceeded.

https://support.aa.net.uk/VoIP_Security
Set call limit including banning international or national calls
Warning when monthly limit exceeded
Warning when new IP/agent is detected
Brute force attack prevention

If you are not so precious about retaining your number then AA is a good option. You can pick a local number for the £1.20 a month.
I was with VM several years back, and got loads of spam calls. It got so bad that I unplugged the phone and just left the answering service active. I still got a lot of junk messages, so I went to AA and took out a VOIP number, put that on an ATA and have never looked back. No spam calls.
We changed to EE a few years ago, fed up of VM and their lies and bad service. They gave us a new landline, but was soon full of junk calls again. I unplugged the line as we were not using it anyway, all our family had the AA number by now.
These days we are FTTP with EE, and they took the landline out of the package anyway. We don't have it any more. Like email with an ISP, think about changing to either your own domain or a provider that moved with you. If you're tied to your provider it gets harder to move in future.

Been with Sipgate on two of their provided VoIP local numbers for 12 years or more and never received a SPAM call. The reason I believe is because VoIP numbers fall outside of published telephone number ranges so they don't get robotically called. For example my local number starts 89, whereas in my area landline numbers never get that high, I think starting 6 is the highest number. Of course transferring your landline number you would receive the same amount of SPAM calls unless the provider has something in place to filter them out.

Edited by E300 (Thu 15-Sep-22 13:52:32)

As the OP pointed out, Sipgate now charge, which is why they were looking elsewhere. I've a Sipgate number too, that I give to companies for reply instead of my main number. When they sell their database on, I don't have to put up with further rubbish.
I did get spam calls to my Sipgate number, that's probably the reason though.

Indeed I had followed the thread but didn't make my point well enough, for that I apologise.

My point being any VoIP provider (i.e. nothing special about AA and lack of cold calls) that gives out a "local" landline type number is likely to be free of SPAM calls (because the numbers fall outside of published landline ranges), until such a time the number when given out gets added to a spam list somewhere or sold on of course.

Edited by E300 (Thu 15-Sep-22 14:22:55)

In reply to a post by TMCR:

If you are not so precious about retaining your number then AA is a good option.

What if one is "precious" 😉 and want to retain their number - don't A&A offer to port in numbers? Website says they do.