Linking domain to hosting problem

It isn't something I have to do every day, but, I thought that all I really needed to do change the nameservers in the control panel to the ones for the webhosting and then... wait!

I did that 2 days ago and it still isn't working:/

I have checked my webhosting and everything seems to be in order there as well but I am no expert (I just compared it to a couple of domains that were already working on my reseller hosting).

A whois for the site shows:

Text

1 23 45 67 89 1011 1213 1415 1617

Registrar:          1 & 1 Internet AG [Tag = SCHLUND]         URL: http://www.1and1.co.uk or http://registrar.1und1.info       Relevant dates:          Registered on: 31-Oct-2010         Renewal date:  31-Oct-2012          Last updated:  01-Nov-2010       Registration status:         Registration request being processed.       Name servers:          backupdns.000025.net         ns5.000025.net       WHOIS lookup made at 10:16:22 03-Nov-2010

Those nameservers are correct. What does the Registration request being processed bit mean? By that I mean is this the reason everything is broken? The domain was registered on Sun 31st Oct at about 00:50.

Given that the site is far from complete, it is not too much of an issue at the moment, but I need to get this sorted sooner rather than later. Can anyone shed any light onto the problem or at least say to me whether I should be getting hold of my hosting company of the domain registration company?

Thanks

In reply to a post by ilh:

Those nameservers are correct. What does the Registration request being processed bit mean? By that I mean is this the reason everything is broken? The domain was registered on Sun 31st Oct at about 00:50.

It means that it is a new domain but has not yet been paid for by the registrar. (Nominet invoice TAG holders once a month so that status is likely to change in December at some point) Nothing to worry about though.

I know the host you are with, from the nameservers alone. Have you checked the zone file for the domain at their end?

Matt

I wonder if you have as little good to say about them as I do? One day I will get [censored] off enough to move elsewhere!

I have gone into edit dns zone in webhost manager and everything seems to be in order if this is what you mean? I could take a screenshot of the screen if that would help?

Sorry, I am not much use here. Everything just worked the other times I have done this!

Check the NS records you have - they should match those nameservers in the WHOIS output.

We've had a few people move from your current host and they appear to use very long TTLs, so when you do change things around, it takes a fair few days for DNS to propagate and caches to clear.

Matt

Yes they do match. I did change the TTL settings on sun night in a bid to get things working but to no avail.

Do you know about DNSstuff.com ?

Have a look at your DNS Report. It should give you some cluues as to what is wrong.

Sorry, I could not determine the IP for www.cheshirecopperlanterns.co.uk (error 11004).

That domain (zone) does not exist on either of your nameservers in the WHOIS.. That is the problem

; <<>> DiG 9.6.0-APPLE-P2 <<>> @ns5.000025.net cheshirecopperlanterns.co.uk
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: REFUSED, id: 17972
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0
;; WARNING: recursion requested but not available

;; QUESTION SECTION:
;cheshirecopperlanterns.co.uk. IN A

;; Query time: 421 msec
;; SERVER: 195.12.48.196#53(195.12.48.196)
;; WHEN: Wed Nov 3 12:07:14 2010
;; MSG SIZE rcvd: 46

; <<>> DiG 9.6.0-APPLE-P2 <<>> @backupdns.000025.net cheshirecopperlanterns.co.uk
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: REFUSED, id: 59754
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0
;; WARNING: recursion requested but not available

;; QUESTION SECTION:
;cheshirecopperlanterns.co.uk. IN A

;; Query time: 634 msec
;; SERVER: 213.230.203.164#53(213.230.203.164)
;; WHEN: Wed Nov 3 12:07:51 2010
;; MSG SIZE rcvd: 46

Matt

Edited by uno (Wed 03-Nov-10 12:08:29)

Just as you suggested 6 posts ago

It's always good to double check

Matt