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It's free if you stay with them for more than twelve months.

It is a free trial because if you do not like the service you can migrate away.

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It's not free if you leave within 12 months

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It's not free if you leave within 12 months

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With all due respect you are being stupid and rather pedantic.

The Plusnet Rep has explained more then crystal CLEARLY that first month is a trial month which is free if you stay with them 12 months or longer.

They have also explained the only time it is not free is if you leave before 12 months are up.. If you stop for a moment and think about it the reason for that is clear.

If they gave away the first month with no strings at all attached then there would be nothing to stop people joining and then leaving as soon as the first free month ended would there?

People could if theory then sign up to another provider with a 1 month contract, leave them after that month, re-join Plusnet, stay another FREE month, then leave again, and repeat the whole process over again, plusnet or any provider that done that wouldnt make any money would they?

You seem to forget that providing any type of service to a consumer is something called a "business" and the whole point of a "business" is to make money. If it wasnt it would be a charity.

I will freely admit just like the Plusnet reps have that from reading alot of Plusnet customers have been unhappy in the past. However IMO in this thread atleast the Plusnet reps have been open and honest about packages they are planning on introducing, that to me is a good thing and a step forward in the right direction.

Critisise an ISP about past mistakes, moan about a company when they have screwed the customer, but for god sake dont be a nit picking fool and moan when they are trying to improve things and be open and honest, that makes no sense and only makes you look stupid IMO.

Oh and no i aint a Plusnet fanboy, my original recommendation to the original poster was Sky and it would still AT THE MOMENT be sky until details about final caps etc on new Plusnet packages are announced.

Edited by deleted (Fri 06-Apr-07 22:50:04)

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If they gave away the first month with no strings at all attached then there would be nothing to stop people joining and then leaving as soon as the first free month ended would there?

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and it would match their advertising.

Wat on Earth?! Are there any mods on this site or wat? I posted up in the 'Which ISP?' section and initially received relevant replies but this is ridiculous! There is a section called' ISP Unhappiness', so 'movie' and others, go moan in there u are not contributing to my question in the slightest. I am perfectly clear as to what the free month consists of and think it perfectly fair and legitimate. If you have any constructive comments and reasons for not signing up to PN that is related to the service they provide, line speeds etc then please do divulge. Likewise with Sky. Positives as well as negs is all I asked for.

Sheesh!

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Likewise with Sky

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Free router with sky. Up to 16Mb speeds, unlimited downloading.

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Free router with sky. Up to 16Mb speeds, unlimited downloading.

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Oh dear not only stupid and pedantic but also a misleading fountain of disinformation that skims over the facts...

1. You can only have the 16Mb service if you are in a easynet area.

2. The so called 'Unlimited downloading' is nothing of the sort, they have a fair use policy like most providers which states and i quote "... if your use of Sky Broadband becomes consistently excessive and has an adverse impact on the Sky Network and/or other users, our FUP enables us to intervene."

3. One of the actions they MAY take is (again i quote) "impose a monthly usage cap on your use of Sky Broadband which you must not exceed" DOESNT SOUND SO UNLIMITED NOW DOES IT?

dont believe me??? read the above and more here
http://broadband.sky.com/TermsandConditions.pdf

I will say on a 16Mb LLU sky service you are likely to be allowed to download more then with Plusnet, but that cannot be confirmed or denied 100% as sky give no figure.

The reasons i would still choose sky over Plusnet at this precise moment are (AND THESE ARE THE REAL FACTS)

1. if you are in a easynet area you are LIKELY to get more speed then you will with Plusnet or any other BT max based ISP service.
2. You get a decent Netgear wireless 4 port modem/router with sky which normally costs around 60 quid
3. If you have their TV service already it will also probably be cheaper then many BT Max based products from many ISPs

Movie i suggest you run along, you are clearly here just to bash Plusnet, and argue a pointless arguement. Even if they are the worse ISP in the world (which in my opinion they are not, infact they are far from the worse) your comments are not welcome, needed or useful in any way whatsoever to the original poster.

Say something constructive, relevant and what is FACTUAL to the poster that needs advice or just dont bother.

Edited by deleted (Sat 07-Apr-07 04:30:40)

You seem to not respond to the OP's posts but rather to plough your own furrow.

You apparently have little time for the ISP fair enough, say so and move on, but don't disregard the needs of the OP just to promote your own views.

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I will say on a 16Mb LLU sky service you are likely to be allowed to download more then with Plusnet, but that cannot be confirmed or denied 100% as sky give no figure.

The reasons i would still choose sky over Plusnet at this precise moment are (AND THESE ARE THE REAL FACTS)

1. if you are in a easynet area you are LIKELY to get more speed then you will with Plusnet or any other BT max based ISP service.
2. You get a decent Netgear wireless 4 port modem/router with sky which normally costs around 60 quid
3. If you have their TV service already it will also probably be cheaper then many BT Max based products from many ISPs [UNQUOTE]

Thanks mate, that's much more relevant, back on track whoo!

Ok, I do live in an Easynet LLU enabled area, as stated earlier I'm just over 2 miles from the exchange.
I already have a NETGEAR router, it may be the same mode l(DG834Gv2) so that's not too much of an incentive.
I have Sky TV one of (the curses of liking Football!) so the offer is available for

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Oh dear not only stupid and pedantic but also a misleading fountain of disinformation that skims over the facts...

1. You can only have the 16Mb service if you are in a easynet area.

2. The so called 'Unlimited downloading' is nothing of the sort, they have a fair use policy like most providers which states and i quote "... if your use of Sky Broadband becomes consistently excessive and has an adverse impact on the Sky Network and/or other users, our FUP enables us to intervene."

3. One of the actions they MAY take is (again i quote) "impose a monthly usage cap on your use of Sky Broadband which you must not exceed" DOESNT SOUND SO UNLIMITED NOW DOES IT?

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I'm just relying on my experience rather than drawing conclusions based on the postings of others.

1. I get 14Mb downloads
2. I get unlimited downloads
3. I don't get a monthly usage cap.

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You seem to not respond to the OP's posts

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The post you responded to was in response to the question I quoted, so I don't see what you're getting at.