In reply to:

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The only difference with me is I am considering Orange who I like as a mobile operator but not sure about their broadband. But their new introductory offer is hard to ignore.

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Their abysmal reputation is also hard to ignore.

If you value your sanity you are well advised to look around for a better choice.

Although I can find good things to say and read about TT I can find nothing at all in favour of Orange broadband. See here.

Maybe Plusnet would suit you. At least they seem to want to improve.

Edit:- And my mobile has been with Orange since some time in the 80s or early 90s. I'm happy with them for that.

Edited by RobertoS (Tue 04-Mar-08 10:37:05)

I would avoid Orange based on most feedback they are fighting with vrigin adsl and tiscali to be the worst ISP in the country. I use Plusnet and they are good for most things such as gaming, web browsing etc just make sure you carefullly read the terms of their different packages as they use traffic shaping but it is all clearly explained unlike most ISP's.

My elderly and infirm mother had the Talk Talk package and it ended up costing here a small fortune as she had to call the 0870 support number from her PAYG mobile when her phone stopped working. I also tried to call T-T support and it took about an hour to get through. It took 7 weeks for her to be reconnected.

She is now back with BT (line rental) and uses Vonage as she call the US a lot. After she (re) joined BT there was a line fault again but because of her age BT had her up and running again within 48Hrs.

With Talk Talk so long as there are no probs you are fine but if you have an issue then god help you. Don't believe me call Talk Talk support line 0870 087 8777 and see how long you have to wait. It's also a joke as they say that calling this number is free from your Talk Talk fone.......................

Good Luck

My work colleague hates Orange as they billed her after she'd migrated to Sky, and thinks they (Orange) are the worst ISP in the country. Another work colleague is migrating to Sky from Tiscali, so she might disagree with that assessment

Plusnet have their problems, but by all accounts (excluding those from people who left years ago and still hold a grudge ) they're okay... but you might want to set up an ISP-independent e-mail account -- not saying Plusnet will have e-mail troubles again (!!), but it's best not to be tied to an ISP's address

No wonder talk talks tech phoneline is so busy with all the non customers phoning it to see how long it takes!

Maybe i was lucky but i have phoned 4 times and always got thru within a few mins. They are open long hours so worth waiting to phone off peak...

I appreciate the irony tho of free line from tt phones if your phone is not working!