I disagree, they are Resellers not ISPs - that's why they're in the Resellers forum. If you call support, they will contact the ISP on your behalf - support is dependent on their priority, not yours.
A reseller is by definition an ISP. Daisy Wholesale by definition are not an ISP.
Support do not necessarily need to contact an intermediary - it depends what support they are giving you. Any ISP supplying ADSL is ultimately dependant on another chain somewhere. Even on an LLU end-to-end product, you have to join the Openreach queue. And whatever system and access Daisy has for resellers is super-fast I can assure you, things are done before you even have a response from for example Be Retail.
It makes perfect sense that on the TBB forums, Vivaciti are in the
ISP section of the forum, under the sub-forum Resellers and other
Providers with the description "For discussion about
DSL providers who are not listed on their own". So please stop bleating on, you only ever make yourself look stupid and desperate.
You should have just stuck to staying Vivaciti do not perform their own routing and peering, but instead they resell Daisy Wholesale who in turn perform that to a far higher standard than Be retail. This would be the straight up truth.