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I am unable to view attached photographs on IMAP mail messages using Windows Mail and Live Mail. Is there something I'm missing. (Apart from the photographs  )
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A setting for "Do not allow attachments to be saved or opened ...."?
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
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Was unchecked, thanks. I get .pdf .doc files etc., but for some reason not .jpg.
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No app associated with the jpg file extension? Check using Control Panel > Default Programs. Default is Windows Photo Viewer. It is also possible that the attached files are corrupt.
'Sir, please,' she said... 'Will you not share your wisdom with us?'
'I have no wisdom,' he told her.
'Your experiences, then?'
'They have been trivial, uninteresting, and full of error.'
Ian M. Banks - Feersum Endjinn
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Default is Irfanview. I can view the attached files by opening with Irfanview. But they don't appear embedded in the email.
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Default is Irfanview. I can view the attached files by opening with Irfanview. But they don't appear embedded in the email. Ah! I thought you can't open & view the attachments, but you can.
It's having them embedded in the body of the email that you are querying.
Perhaps Irfanview isn't compatible with being embedded in emails. Try changing your Default .JPG viewer to Windows Picture & Fax Viewer or Windows Photo Viewer.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
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Are your mail client's security setttings the same as this?
Edited by Deadbeat (Mon 30-Jul-12 19:46:53)
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Apologies, I didn't make myself clear. I've tried changing from Irfanview to all those listed under Default programs, when changing a file type to a specific program, without success.
I'm sure this worked OK in the past, but I haven't meddled with any settings in email, that I can remember.
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Yes, identical.
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So are these imageless emails coming from one contact or is it the same whoever sends?
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That never crossed my mind until you mentioned it. The account in question is an IMAP account which I thought may have been the cause. However I've just sent a number of test messages with pictures attached, and they all displayed correctly on opening. So it appears to be just one contact.
I'm at a loss as to why the pictures sent from this contact can be viewed from the attachments but not within the body of the email.
Thanks for the pointer. It proves the IMAP account is fine.
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If there are no placeholders where the images should be, they are probably "attaching" the images as files rather than "inserting" them as inline images.
Edited by Deadbeat (Mon 30-Jul-12 21:54:17)
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The placeholders are there, but with the red X in the top left corner.
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I thought you had it, but I just attached a few JPGs as files and they also appeared in the body of email (both in Sent Item and received item).
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
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Is there a limit as to the number of attachments, or a maximum overall attachment size?
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Can you try accessing your email account with POP3 instead of IMAP?
Leave msgs on server so as to maintain the status quo.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
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Only any overall size limit set by your ISP.
But it can't be that, as the attachments are present, but are just not embedded in the text as well.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
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To be honest as it's a business email I rather not meddle with it. It has to be accessed via a couple of different computers. I'll email the contact and inform them of the problem.
Thanks to both of you for your help, greatly appreciated.
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It could be that this particular sender is sending Plain Text emails rather than HTML. Have a look at the headers for a 1st line: Content-Type: text/plain;.
Anyway, is it worth bothering over? You've still got the attachments.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
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From mail that doesn't display correctly, "Content-Type: multipart/related;
type="multipart/alternative";
boundary="----=_NextPart_000_001F_01CD6E3E.E15ABBA0"
From mail that does display correctly "Content-Type: multipart/mixed;
boundary="----=_NextPart_000_0004_01CD6EA6.EC59FF80"
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What you're seeing should always read "Multipart/Mixed" rather tham "Multipart/Related" - See RFC 2387. I have a suspicion that these messages may be being sent via webmail.
Whatever it is, it's the originating end that's at fault.
Edited by Deadbeat (Tue 31-Jul-12 11:29:53)
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Yes, that solves it!
I've never seen "Multipart/Related" before.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
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Mainly utilised by MS Exchange and some webmail systems I believe but could be added anywhere along the journey. IIRC, there was/is a tool available to trace back through to where the problem lies.
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Thanks guys.
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It begs the Q as to why Mail can't handle it, particularly if it is RFC'd in 1998.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Edited by XRaySpeX (Tue 31-Jul-12 21:42:36)
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The client is only doing as it's told and storing the files as attachments. It's the originator that's misconfigured and telling the client how to display the content.
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But is it?
Yes, it sees the files as attachments but I can't see the diff between a .JPG within a "Multipart/Related" and one within "Multipart/Mixed", when the client displays the .JPG embedded in the body text as well in the latter case but not the former.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
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