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Yes it is Official: I have just had the confirmation from Netgear.
The new firmware has been Released!
You get the new firmware from here: http://kbserver.netgear.com/release_notes/d103272.asp
The new firmware combines a new DSL code from Infineon which addressees the LOM (Loss of Margin) drops whereby the modem re-syncs when the SNR margin fluctuates. Zen have tested the new firmware at on DSL max lines prior to the release and Netgear have now released it to the public.
Thank you to all who have given feedback to either Zen or Netgear Directly.
Kindest Regards,
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Many thanks for the info.
I'm slightly confused, though. The link you posted takes us to version 4.01.37. Downloaded and installed ok. But the main support page still shows version 4.01.30 dated only a few days ago yet the actual download page for .30 is dated Sept 2007.
Is .37 officially released or is it still beta?
John.
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The Version 4.01.37 is offical and not beta, if you check http://kbserver.netgear.com/products/dg834v3.asp you will see its updated there it just seams as though they have not fully updated the DG834Gv3 support page yet.
Aaron Eldridge
ZeN Internet
DSL Faults Team
ZeN are recruiting! Click here to view the opportunities available.
The opinions expressed here are that of my own and not that of ZeN Internet |
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The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
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Register (or login) on our website and you will not see this ad.
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Ah, yeah. Thanks.
Pity they've stopped supporting the v1 and v2. A similar "DSL fix" may be possible for those as well.
John.
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It's good to see that Zen have continued to follow this problem up. Hopefully other adsl router/modem manufacturers will take note of Netgear's lead.
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It was Zen's lead ironically ;-)
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Fixed a problem where the router could not connect wirelessly to PS3 using WPA-PSK.
Woohoo! Hopefully this will also mean my Wii can now connect under WPA too. Will report back later with the results. 
ZeN 8000 Active
6960/379
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Tried the new firmware, it's worse than the last one.
Still cannot connect to anything using anything above WEP.
And now a new issue, the wireless light no longer flickers when there's wireless activity.
Going to go back to the previous version.
ZeN 8000 Active
6960/379
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have you tried upgrading the firmware again.
I have three test kits going, 1 with a PS3 and 2 with different laptops. All lights flash with the activity and all connect properly.
Kindest Regards,
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If you mean have I tried flashing it with the same firmware twice, then no. I usually take it as read that if it don't work the first time, then it isn't going to work the second time round. 
I am contemplating buying a PS3 so I will be wanting to use WPA - the Wii is supposed to be able to do WPA out of the box but the router isn't even trying to look interested when I use WPA. Same issue with two wireless desktops and a wireless laptop, all will work fine with WEP but not WPA or WPA2 (yes I did install the M$ WPA(2) patches).
ZeN 8000 Active
6960/379
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I've justed downloaded and installed this new firmware. At first everything seemed fine, then I realised my wireless wasn't working. I looked at the setup page for my router and its now listed as a DG834 v3 firewall router, rather then a DG834G v3 wireless router.
The file I downloaded was dg834v3_dg834gv3_4_01_37, but the file thats inside is named only DG834V3_4.01.37.img (missing the G). Is this the wrong firmware for my wireless router?, in which case were can I get the G version?
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Interesting, Cheule
Since arriving at Zen Oct 2006 I've used a DG 834Gv3 .I've had what i would consider to be generally good connectivity with few loss of syncs (although not perfect)
Mid Feb 2008 experienced increasingly frequent loss of syncs. Checked all the usual suspects without success and eventually updated to v4.01.28 .Since then .. perfection.
I sure won't be altering anything right now
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Fixed it, it was a thermal problem that occurs with the DG834G. Apparently if its left on too long (days on end) and then the power is cut off (I pulled the plug just after the firmware had finished upgrading) the wireless part of the router stops working until it cools down.
I just put it outside my window for 10 minutes and its working now
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Cheule, are you using the full ASCII set for the WPA PSK? If so, try it using just alpha-numeric characters (a-z, A-Z, 0-9) instead. Some hardware does not correctly hash non-alpha-numerics, and as a result you will be unable to authenticate. I had the same problem between a DG834G and a Toshiba laptop with built-in Wi-fi.
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I don't know if it was just coincidence but, after an uptime running into hundreds of hours, I started to get random disconnects within an hour or two of installing .37
I reverted to .30 after several disconnects overnight and I noticed immediately that the connection speed jumped from around 3000 to around 4500 - which is what I would expect in the daytime but the SNR didn't drop despite the increase in speed.
I suppose I should do more tests but, with ADSL-Max equating to 5 seconds of madness meaning 3 days of hell, I'm inclined to leave well alone.
Is it possible that, in curing this very specific "AR7 issue", the latest firmware has been to the detriment of borderline, but otherwise stable, lines?
John.
Edited by deleted (Sun 30-Mar-08 10:33:40)
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I've just tried to upgrade the router with this Firmware.
I Keep getting an error message saying Internet Explorer Unable to display the page around half way through the process.
When I check the Router Status, it still shows the last one I had which was the 4.01.30
Can anyone help me on this??
Techie Charlie
freedom2surf
ADSL Cascade Home 8Mb
Using Netgear DG834 v3 Modem/Router for internet.
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Got anything like a pop-up blocker enabled? Turn that off.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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I have it set to accept Pop Ups From there.
I shall disable that and let you know.
Edit, Update; second try and I struck out yet again.
I saw the lights flashing but when I checked the router status, it was the same 4.01.30
Would appreciate any help.
I did disable pop up blocker.
192.168.0.1 is also on the list of allowed webpages too.
Techie Charlie
freedom2surf
ADSL Cascade Home 8Mb
Using Netgear DG834 v3 Modem/Router for internet.
Edited by charliemor45 (Mon 31-Mar-08 15:09:46)
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Hi,
I originally tried a generated key, but when it was clear I was getting nowhere, I started using simple passwords like "balloon1522" or "bogiesupmynose20".....you know, things like that. No messing around with case, no complex strings. I even went down to just using simple 8 letter words on both PC's and Wii and Router, but it just won't have it.
Edit:
I did previously mention concerns about getting a PS3 to work using WPA, I now realise this will be a non issue as it also has an ethernet port. As both the router and PS3 will be under the telly I'll just use that.
ZeN 8000 Active
6960/379
Edited by Cheule (Mon 31-Mar-08 15:22:06)
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Three tries, three failures, Andrew
Each time the same thing, the Internet Explorer Cannot Display The Page.
Also the 4.01.37 does not seem to be uploaded properly.
I am using AVG Internet Security, is there anything there that might cause this?
Techie Charlie
freedom2surf
ADSL Cascade Home 8Mb
Using Netgear DG834 v3 Modem/Router for internet.
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As for the upgrade i would put money on the fact AVG is blocking the firmware. Download the new firmware and try disabling AVG completely or using FF.
Also just to check you are not trying to do the upgrade via wireless are you. I know some modems support it, but i personally don't trust the wireless way to work properly.
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Oh Bother.
No I am not using Wireless.
How do I disable AVG without making my PC vulnerable.?
Techie Charlie
freedom2surf
ADSL Cascade Home 8Mb
Using Netgear DG834 v3 Modem/Router for internet.
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In reply to:
How do I disable AVG without making my PC vulnerable.?
Disconnect your cable from the router to the phone socket. This in turn disconnects you from the WWW and 'nasties'
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And if the upgrade works then remember to turn on AVG when reconnected.
Generally you should be safe behind a NAT device without any AV if you are careful about where you go and what you download on the computer.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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I disabled the Firewall and still got no luck.
Disconnecting from Internet would mean I could not access the Netgear router webpage
What part of AVG could be blocking the firmware?
Any thoughts welcome.
Techie Charlie
freedom2surf
ADSL Cascade Home 8Mb
Using Netgear DG834 v3 Modem/Router for internet.
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What is FF??
Techie Charlie
freedom2surf
ADSL Cascade Home 8Mb
Using Netgear DG834 v3 Modem/Router for internet.
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Phantom 66
AVG is not my Router, it is my Software Internet Security suite.
Thus your reply was somewhat puzzling.
Techie Charlie
freedom2surf
ADSL Cascade Home 8Mb
Using Netgear DG834 v3 Modem/Router for internet.
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Urm no - the Netgear webpage at http://192.168.0.1 will be accesible even if the ADSL line did not exist, i.e. they meant disconnect the ADSL cable.
A network connection should still exist over the network cable between your cable and the router.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Do not have that.
Techie Charlie
freedom2surf
ADSL Cascade Home 8Mb
Using Netgear DG834 v3 Modem/Router for internet.
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You are saying disconnect my ADSL line.........
Errrm....... that is what links me to Broadband!!!
Firewall in AVG was disabled and still no joy, ditto Pop up Blocker.
Browser is IE-7
Anything I should know??
Techie Charlie
freedom2surf
ADSL Cascade Home 8Mb
Using Netgear DG834 v3 Modem/Router for internet.
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Mmm - tried rebooting the PC, I know if I run for a long time using hibernate, that some apps do give funny behaviour. Another possibility may be a java oddity if the firmware page is exploiting java
Beyond that a quick google doesn't throw lots of others up having the problem, so I'd hang back for and see if others have the problem and fix it.
You are sure you have a V3 version, i.e. check the model number underneath the router.
Edited by MrSaffron (Mon 31-Mar-08 16:45:28)
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Affirmative for V3
Wonder what the Java Oddity could be.
I shall toally reboot the sys.
Otherwise, I shall stay with 4.01.30
It has performed well and I tend to like familiarity.
Techie Charlie
freedom2surf
ADSL Cascade Home 8Mb
Using Netgear DG834 v3 Modem/Router for internet.
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I think I shall stick with the current firmware version. (4.01.30)
It has stood me well.
One other thing, there was an error on the page and I took the details down.
res://ieframe.dll/dnserror.htm
I wondered if that might mean anything?
Techie Charlie
freedom2surf
ADSL Cascade Home 8Mb
Using Netgear DG834 v3 Modem/Router for internet.
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In reply to:
Phantom 66
AVG is not my Router, it is my Software Internet Security suite.
Thus your reply was somewhat puzzling.
Yes, I know what AVG is
You asked what to do to prevent "Nasties" when you disabled AVG, by pulling the modem cable you would no longer be connected to the outside world, therefore disabling AVG wouldn't leave you open to the "Nasties" as you wouldn't be able to aquire "Nasties".
EDIT: By modem cable I mean the RJ11 one (small connectors) that goes from your ADSL / Phone port on your Modem to your microfilter that is connected to your phone socket - NOT the RJ45 type (larger) that connect your PC to your router
Edited by phantom66uk (Mon 31-Mar-08 17:45:48)
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Ok sorry for resurrecting an old thread here but FINALLY, some good news to report (about time too seeing as November will be 2 years since I bought the router!).
On a whim I decided to go back to the netgear firmware page for the V3 model, and as luck would have it there was a new version, 4.01.40. I uploaded it onto the router, and, thank god, at last the WPA/WPA2 now works!
As a side bonus, the router's wireless light now flashes again when there's wireless activity.
That's it! No more darned upgrades for me in case one of them breaks again! 
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Hi Chuele,
The new firmware has fixed a lot of issues icluding the NAT/Routing tables. Let me know how the new firmware goes and please PM me any issues you see.
Kindest Regards,
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Do you happen to know what chip is inside my new Belkin N1 Vision wireless router? I'm very happy with it but my son tells me that he gets disconnected from his WoW server once or twice a session. We've upgraded to Belkin's latest beta firmware - v1.00.07 - which claims to fix a problem whereby disconnects can occur at 2-hourly intervals, but although he is now getting disconnected less often, it still happens once a night.
He begged me to switch back to our Netgear DG834v2 so I did for testing purposes - and he was still disconnected from WoW. Maybe both routers have the same problem... or perhaps the cause lies elsewhere...?
Simon
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Just one small niggle and that is once again to do with the WPA keys. If I try using a full 63-character alphanumeric key, all devices stall while trying to obtain the key from the router.
So far I've tried a 16-character and a 35-character WPA key and they both work, so tomorrow when I get time I'll try 50 characters and upwards until I reach some sort of ceiling.
Otherwise, everything is finally working like it should.
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OMG....
It's also fixed the streaming from my Linux box to the PS3!
And to think the other month I was giving serious consideration towards selling the router.
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How did your testing go?
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Well, not conclusive testing but here's what I've noted thus far:
Connection is unchanged, stable as ever, up/downstream SNR is holding at previous levels.
Download speed is unchanged, maxing out at around 888k/sec.
As previously posted, the WPA/WPA2 issues are gone and I can now connect any of my devices first time, every time.
I've tried every combo on the router now (except the enterprise radius server options as I don't have one) and they all work a treat. I'm now using WPA2 encryption with a 62-character key.
For some reason 63-character keys cause devices not to connect, they just time out waiting for the router...
The issue where the wireless light fails to flicker when wireless transfers are in progress has been fixed.
All in all, the best update yet (especially from my point of view as being on WEP was really annoying!).
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