Avoiding Fibre Install Offer?

Is it possible to order fibre broadband without accepting the free installation offer?

Or is the only way to wait until after 6th Jan to place the order?

(I don't want to commit for 24 months)

Thanks

In reply to a post by nrms:

Is it possible to order fibre broadband without accepting the free installation offer?

Or is the only way to wait until after 6th Jan to place the order?

(I don't want to commit for 24 months)

Thanks

So the install isn't really free, hence why 18mth / 2yr , IMO if the customer is willing to pay the full £100 instal cost for fttc then they should be able to get a short term rolling monthly contract, why the instistance on a min of 12mths ?

Edited by tommy45 (Tue 25-Dec-12 15:39:19)

Also:-

Does an FTTC connection come with the option of 8 fixed ipv4 addresses?

Think Openreach contract with ISP is 18 months...

There are a lot of customers who want the long contract so they have the install cost nor the cost of buying the modem.

If you don't want the 24month contract, call our sales department and order it from them I think they may be able to do this for you.

Kindest Regards,

Blame BT Openreach. 12 months minimum at the moment.

Just out of interest; if I opted for a 24 month contract, what would happen if the price dropped during that time? Would I benefit from the reduced price, or be locked in at the current price for the full term?

Thanks
NigelS

I would suggest the price would be matched. However not being ins Sales or CS I don't delve into the cost side too much.

As an Update,

I have spoken to Sales and you can opt for the 12Month contract without the free modem and by paying the install cost.

All the Best,

In reply to a post by Azzaka:

There are a lot of customers who want the long contract so they have the install cost nor the cost of buying the modem.

If you don't want the 24month contract, call our sales department and order it from them I think they may be able to do this for you.

Kindest Regards,

Errm surely you mean router,not modem? As the BT Openreach modem is the NTe and is part of the install it's self, As i'm sure that they will always leave the customer with a working service,where possible

Do I take that as a No, then?

In reply to a post by Zadeks:

Blame BT Openreach. 12 months minimum at the moment.

Yeah I gathered that much due to this is the shortest min term offered by the smaller isp's like ADSL24 .AAISP ect
No doubt within the next year or so those that want a short term contract should be able to order just that, Then it may start to look more appealing to me, Unless the begin to offer various options to isp's so they can make changes to the line config on a individual level if required (for problem lines) So that the customer always gets the most from their connection,

Aye sorry. Force of habit.

OpenReach supply the Fibre Modem and the customer supplies a Router that does a PPPoE connection (or a PC.)

Checking for you. I 'Believe' you can, however do not quote me on that

In case it helps, yesterday I used the portal to update to fibre and that gives you the option to choose either a free install and router on a 24-month contract or a paid-for install on a 12-month contract.

Thanks. I look forward to the confirmation (or, otherwise).

Yes, you can still order 8IP's however we now ask for justification for Regrading to 8. If you have 8 IP's at the moment then you will be able to keep the 8.

All the best,

Excellent.

All I need now is for BT to provide FTTC on the exchange. (According to Sam Knows, It is scheduled for 2013).

In reply to a post by Sandgrounder:

Do I take that as a No, then?

Worth noting, Support/CS are closed on Bank Holidays - including Boxing Day - hence the delay in a response.

regards,
Phil.

OK, thanks. I have aleady had an answer.

I just thought somebody on here might know the answer as I could not find it on your website.

In reply to a post by Sandgrounder:

Excellent.

All I need now is for BT to provide FTTC on the exchange. (According to Sam Knows, It is scheduled for 2013).

And even should your exchange be Accepting orders at some stage as per shcedual, you could still have to wait for several months afterwards for them to enable the FFTC Cab that your D'side pair will be connected to as that too has to be accepting orders before you can order FTTC

Yes. I am not realy expecting it anytime soon.