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Standard User No_One
(committed) Wed 09-Mar-11 23:13:14
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Re: 20CN to 21CN?


[re: BCS] [link to this post]
 
My exchange is Oakham. (01572)

Any idea what sort of improvement i'm likely to get based on those line stats? (line is currently interleaved)
Standard User suiy
(regular) Tue 22-Mar-11 15:52:55
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Re: 20CN to 21CN?


[re: No_One] [link to this post]
 
hi, Funny ive just noticied our exchange oakham has bene upgrades (01572)

But i am confused as to what happens next and how i can get the faster spped. The line check i should get upto 15 megs
Standard User No_One
(committed) Tue 22-Mar-11 18:10:53
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Re: 20CN to 21CN?


[re: suiy] [link to this post]
 
Well I'm still none the wiser. The checker says my line is good for up to 8 meg. I think that might have been predicted using the data from when I was using my old router though. Since changing to a router with a broadcom chipset my sync has gone from around 6300 to 7616 (running in forced interleaved mode)

Current stats are

Connection Speed 7616 kbps / 448 kbps
Line Attenuation 25.0 db / 14.0 db
Noise Margin 6.5 db / 21.0 db


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Standard User suiy
(regular) Tue 22-Mar-11 21:20:41
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Re: 20CN to 21CN?


[re: No_One] [link to this post]
 
As i said mines says i can get upto 15 meg, Think i will phone them tomorrow smile
Standard User No_One
(committed) Tue 22-Mar-11 22:12:55
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Re: 20CN to 21CN?


[re: suiy] [link to this post]
 
Cool. Let us know how you get on
Standard User deleted
(deleted) Wed 23-Mar-11 15:54:54
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Re: 20CN to 21CN?


[re: No_One] [link to this post]
 
Hi

If you could message me the phone number your service is on ill have a look at this for you.
Standard User deleted
(deleted) Wed 23-Mar-11 18:03:56
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Re: 20CN to 21CN?


[re: No_One] [link to this post]
 
Good rule of thumb to apply is that if you currently get over 4.5, you will see benefits from ADSL 2+, and if you are below that then you will best staying on the A|DSL 8mb service.

http://support.zen.co.uk/kb/Knowledgebase/Post21CN-M...

Kindest Regards,
Standard User suiy
(regular) Sat 16-Apr-11 17:22:26
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Re: 20CN to 21CN?


[re: deleted] [link to this post]
 
hi folks smile

sorry to bring up dead thread, I did indeed. contact you about this and i was told it could happen in april for my line. Since then my line is showing up as enabled for 21cn. so is there anything special i need to do ? to get migrated over ?


Many thanks from Gavin smile
Standard User deleted
(deleted) Wed 27-Apr-11 11:48:10
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Re: 20CN to 21CN?


[re: suiy] [link to this post]
 
Hi

If you call our sales team on 0845 058 9000 they will be able to re-grade you onto a 21cn product.
Standard User suiy
(regular) Tue 10-May-11 11:50:05
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Re: 20CN to 21CN?


[re: deleted] [link to this post]
 
Hey. I finally got round to phoning you guys today laugh

Great support as ever and a relaxing phone call.
turns out while our exchange is in fact done in terms of hardware, bt are slacking at doing the mass upgrade laugh
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