In reply to a post by Tox_Laximus:

In reply to a post by BCS:

It is also fair to highlight that in the interests of balance, when you spoke to us...

Do you want to explain how you know who I am?

I'd guess at,

- Looked at the time you posted on here gumbling about the alleged 9 minute wait.
- Looked at the list of "complaint" calls of that morning
- Listened back to them until they found that only one that matched the attitude displayed here.

It was probably quite easy to find.

Hi Tox_Laximus,

I'm not going to comment on the decision to leave, as that's obviously a personal choice for you. As you've mentioned the migration process means customers are free to move ISP's if they feel their current provider is no longer suitable.

In regards to the comment about us obtaining customers IP's from this site, as far as I'm aware this isn't something we'd ever ask for, and I'd expect the site admins would refuse to provide this if we did.

In terms of finding your identity, in your previous posts you've included speed tests with links taken from your zen webspace, which is a unique account, so we can then trace this information back to a customer if required.

Although this is unlikely to change your decision to leave Zen, it'll hopefully alleviate your fears that your details were obtained by other means.

In reply to a post by Tacitus:

In reply to a post by Tox_Laximus:

This thread is over, I'm moving to sky, and thats the end of it.

Lucky Sky.......

Got the sky HD box yesterday, part of their self install free for 3 months free offer, cant believe the thing just worked without a problem, the new sky boxes are faster, better looking and more intuitive, this is called progression.

UNLIKE some company's that I could mention.

So thats SKYHD+SKY ANYTIME+CALLS+UNLIMITED BROADBAND+LINE RENTAL for around £72.50 pm, the zen equivalent CALLS+100MEG BROADBAND+LINE RENTAL is £55.00 pm, although I was getting it for £50.00 pm, after they rang me up and begged me not to leave a couple of months back, I know there are a lot of naive people here who don't know they can make deals or too frightened to ask.

The broadband at SKY is £7.50 pm, and I expect contention / shaping for that price, but I will bet the speeds are not much slower that what I was getting anyway...

Also once company's realize your not frightened and naive they fix your problems very quick.

SO for those little frightened naive dweebs who can't fight their own battles but instead make snide remarks and check everyones spelling mistakes from the safety of their PC's are gonna get ripped off and bullied for the rest of their lives and no one in gonna lift a finger to help them, now thats funny.

In reply to a post by shtu:

In reply to a post by Tox_Laximus:

In reply to a post by BCS:

It is also fair to highlight that in the interests of balance, when you spoke to us...

Do you want to explain how you know who I am?

I'd guess at,

- Looked at the time you posted on here gumbling about the alleged 9 minute wait.
- Looked at the list of "complaint" calls of that morning
- Listened back to them until they found that only one that matched the attitude displayed here.

It was probably quite easy to find.

-Phone records will verify my alleged wait.
-They was busy all morning, u mean someone listened to all the calls afterwards?
-What attitude? I was polite and only burst out laughing once when they mentioned loads of dweebs were watching the royal wedding on iplayer, omg thats really funny.

In reply to a post by dazhaywood:

Hi Tox_Laximus,

I'm not going to comment on the decision to leave, as that's obviously a personal choice for you. As you've mentioned the migration process means customers are free to move ISP's if they feel their current provider is no longer suitable.

In regards to the comment about us obtaining customers IP's from this site, as far as I'm aware this isn't something we'd ever ask for, and I'd expect the site admins would refuse to provide this if we did.

In terms of finding your identity, in your previous posts you've included speed tests with links taken from your zen webspace, which is a unique account, so we can then trace this information back to a customer if required.

Although this is unlikely to change your decision to leave Zen, it'll hopefully alleviate your fears that your details were obtained by other means.

Thats how, now why are tracing me?

Hi Tox_Laximus,

You'd asked in you last post how you could be identified, and as Brian was unavailable to ask I spent 30 seconds looking through your previous posts to see if you'd included your name in there, or if there was another way he could have found this info. It wasn't in any way attempting to track you, I was just looking to see if there was an obvious way this could be done without using the method you'd mentioned.

I hope that clears it up.

Regards

*Edit - spelling

Edited by deleted (Thu 19-May-11 11:46:19)

In reply to a post by dazhaywood:

Hi Tox_Laximus,

You'd asked in you last post how you could be identified, and as Brian was unavailable to ask I spent 30 seconds looking through your previous posts to see if you'd included your name in there, or if there was another way he could have found this info. It wasn't in any way attempting to track you, I was just looking to see if there was an obvious way this could be done without using the method you'd mentioned.

I hope that clears it up.

Regards

*Edit - spelling

I'm my last post I said 'why are you tracing me'?

So they can have a little party after you get your MAC and leave?

In reply to a post by rentanuke:

So they can have a little party after you get your MAC and leave?

I suppose your supplying the cherryade and bringing twister, I'm gutted...

In reply to a post by Tox_Laximus:

In reply to a post by rentanuke:

So they can have a little party after you get your MAC and leave?

I suppose your supplying the cherryade and bringing twister, I'm gutted...

What attitude? That attitude.

While you list your hobby as "Stiring hornets nests with a big stick ", it's getting tiresome now. Zen's staff have been (from the posts here) as polite, helpful and diplomatic as anyone could expect, and it's clear you would rather complain about any aspect you feel you can, rather than attempting to work with them to resolve the problem. Your choice.

I look forward to hearing of your experiences with Sky. In the meantime I'll step away from this thread now, as this isn't constructive.