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Standard User mlmclaren
(knowledge is power) Fri 01-Apr-16 10:57:33
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Re: Slow downloads


[re: Bryer] [link to this post]
 
no problem, though you could share them here if you like smile

BTInfinity - 79999/19999kbps - Quality Monitor - Quality Monitor 2
VirginMedia - 77000/5250kbps - BQM L1 - BQM L2
Standard User Bryer
(experienced) Fri 01-Apr-16 11:32:03
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Re: Slow downloads


[re: mlmclaren] [link to this post]
 
In reply to a post by mlmclaren:
no problem, though you could share them here if you like smile


Unfair to choke up the Zen forums with Virgin sheninagans smile
Standard User Bryer
(experienced) Fri 01-Apr-16 19:45:07
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Re: Slow downloads


[re: Bryer] [link to this post]
 
Actually make interesting reading....

First link result
http://www.thinkbroadband.com/speedtest/results.html...

Second link result
http://www.thinkbroadband.com/speedtest/results.html...

The x6 results are faster than the one embedded in the main site, by about 10Mbps. There are a few contention issues in my area at this time until midnight, but that's by far the best burst speed I've seen on the TBB for ages.

Just for sanity, a Speedtest.net one to Burstfire Networks in London.
http://www.speedtest.net/result/5216800478.png


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Standard User deleted
(deleted) Wed 06-Apr-16 09:54:32
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Re: Slow downloads


[re: deleted] [link to this post]
 
bng1 this morning

http://www.thinkbroadband.com/speedtest/results.html...

Godfrey
Standard User knight01
(regular) Wed 06-Apr-16 17:40:52
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Re: Slow downloads


[re: deleted] [link to this post]
 
Any update on this speed performance issue. Speed is still all over the place. This has been going on for far too long now.

Zen reliability going downhill fast.

Administrator MrSaffron
(staff) Wed 06-Apr-16 19:09:00
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tbbx1 now in both test versions


[re: Bryer] [link to this post]
 
The non flash test at http://www.thinkbroadband.com/speedtest will now do a tbbx1 single thread test, so people can spot Wi-Fi, congestion issues on any of their devices, or just on the PC with no need for flash to be installed.

Only uploaded the new version this afternoon.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Wed 06-Apr-16 20:58:00
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Re: Slow downloads


[re: knight01] [link to this post]
 
In reply to a post by knight01:
Any update on this speed performance issue. Speed is still all over the place. This has been going on for far too long now.

Zen reliability going downhill fast.


I got an update on 1st April.. Here it is...

---

Hi Paul,

Thanks for the update regarding this one.

We are still conducting investigations with our own network team and various suppliers to try and identify and then resolve the issue. We made some network changes in London last week which seemed to alleviate some of the issues but this wasn't a fix as such. We are checking for updates with our suppliers daily but its proving to be a drawn out process.

There is not much more I can really update you on at the moment Paul. As its affecting multiple customers it is of course being looked at as a priority and we hope to have it resolved ASAP.

Sorry for the longevity of the issue, we are aware of the importance of getting this resolved.

Kind Regards,

Joe Greenwood
Technical Support Consultant

---

So short story is.. Still looking into it and trying things out..

Edited by deleted (Wed 06-Apr-16 20:58:59)

Standard User bet_here
(member) Wed 06-Apr-16 22:08:39
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Re: tbbx1 now in both test versions


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
The non flash test at http://www.thinkbroadband.com/speedtest
----8<----


That still seems to be a Flash test...
Standard User deleted
(deleted) Wed 06-Apr-16 22:15:39
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Re: tbbx1 now in both test versions


[re: bet_here] [link to this post]
 
Try logging out from the main site
Administrator MrSaffron
(staff) Wed 06-Apr-16 22:20:07
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Re: tbbx1 now in both test versions


[re: bet_here] [link to this post]
 
If you have flash installed it will use that version still

http://labs.thinkbroadband.com/speedtest is the direct link to the non flash test

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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