Any update on this speed performance issue. Speed is still all over the place. This has been going on for far too long now.
Zen reliability going downhill fast.
I got an update on 1st April.. Here it is...
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Hi Paul,
Thanks for the update regarding this one.
We are still conducting investigations with our own network team and various suppliers to try and identify and then resolve the issue. We made some network changes in London last week which seemed to alleviate some of the issues but this wasn't a fix as such. We are checking for updates with our suppliers daily but its proving to be a drawn out process.
There is not much more I can really update you on at the moment Paul. As its affecting multiple customers it is of course being looked at as a priority and we hope to have it resolved ASAP.
Sorry for the longevity of the issue, we are aware of the importance of getting this resolved.
Kind Regards,
Joe Greenwood
Technical Support Consultant
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So short story is.. Still looking into it and trying things out..
Edited by deleted (Wed 06-Apr-16 20:58:59)