not a typo it is below a mbs, i.e. only slightly faster than when I got ADSL back in 2001 - it's been that low several times this week

This morning Ookla reported 207Mbs from ZENs London server but 921 from dedicated London servers

From that, and if your 0.55Mbps was on the Zen in-house speed tester, then it (the tester) simply isn't up to the job.

Indeed. I wouldn’t place much credence in an on-net speed test server either - you want at least a few hops to an independent network to check the routed path to the internet is performant as well as on-net resource.

I wouldn't be so quick to dismiss it. At least for me the symptoms of my poor GEA connection were that many speedtest servers (inc Zen's own) would test at half line rate or less, while a small number would test at line rate. This was totally remedied by switching back to BTW, and later, after Zen put me back on GEA AGAIN, by moving away to AAISP.

There is something fruity about the Zen GEA network at least for some folk (myself included). I ended up on it twice, and twice it was rubbish, but would hit line rate to some places.

If it can be half rate, I'm sure it could be worse than that if whatever circumstances made it half rate for me, were worse somewhere else.

it was using Ookla (router has built in speed tests that uses them) to Zen, selecting other severs were giving marginally better results. Browsing the web was painfully slow, images were loading slowly (like back to dialup days) - I've no doubt it was somewhere near what I was experiencing.

Does Zen still frequent these forums? Rock solid service for years then they had a fault a few weeks ago and since then the connection has performed at about 25% of its capability.

Hope I don’t need to leave as they have served me well for about 18 years

Edited by rbw91 (Mon 07-Nov-22 21:17:46)

In reply to a post by rbw91:

Does Zen still frequent these forums?

Contact Andrew @ Zen

Check your account orders page on the Zen portal to see if you have been migrated. For me the initial fault (at the time of migration) plus reduced performance after was a sign that the migration had happened.

They did something in the exchange and mine seems back to normal and I'm seeing some speed tests 920 , though since yesterday Ookla is showing servers from Manchester

Interesting!!!

What exchane are you on and what gateway are you connected too?