Packet loss @ Peak timees :: Zen Internet

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Chrysalis
(legend) Wed 11-Jun-25 12:06:45

Re: Packet loss @ Peak timees

[re: Seansmit17] [link to this post]

I dont want to sound like walking bill board, but this sort of thing AAISP would take ownership of, but if the prices put you of too much, then IDNet could be an option, they use CF national not Zen for CityFibre connections.

Seansmit17
(eat-sleep-adslguide) Tue 05-Aug-25 01:04:02

Re: Packet loss @ Peak timees

[re: Seansmit17] [link to this post]

2 Months...

Its taken that long to fix it.

As of Thursday last week the packet loss has stopped completely. Not even a blip. Finally!

Connection Speed: DL: 2Gpbs UL: 1Gpbs
Speed test: DL 1.8Gbps UL: 945Mbps
Zen
https://www.speedtest.net/result/17732590726 (Peak Time)
Router: GL-iNet GL-MT6000

Chrysalis
(legend) Tue 05-Aug-25 08:07:27

Re: Packet loss @ Peak timees

[re: Seansmit17] [link to this post]

Curious if you ever end up getting told what the cause was.

Edited by Chrysalis (Tue 05-Aug-25 08:07:39)

Seansmit17
(eat-sleep-adslguide) Tue 05-Aug-25 23:54:16

Re: Packet loss @ Peak timees

[re: Chrysalis] [link to this post]

The only thing they told me was this:

"Hope you're doing well.

An issue has been identified on the exchange backhaul and we're working to get this resolved. We expect to have this sorted by Monday currently.

We'll continue to monitor and let you know as soon as we have any further updates."

Connection Speed: DL: 2Gpbs UL: 1Gpbs
Speed test: DL 1.8Gbps UL: 945Mbps
Zen
https://www.speedtest.net/result/17732590726 (Peak Time)
Router: GL-iNet GL-MT6000

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