Full fibre (FTTP) availability

I've just check the Openreach fibre checker site if FTTP is available in my address.

And the search results states "Available to order now - Full Fibre Broadband, Up to 1600 Mbps download speed and Up to 115 Mbps upload speed"

If I check on the Zen broadband checker, they only offer Unlimited Fibre 2 (Which I'm already on, inc. digital voice) or I can fill a form to be notified when Full Fibre is available.

Why am I not able to see full fibre on the Zen site.

Edited by knight01 (Sun 23-Aug-26 22:24:51)

I suggest that your ring Zen and ask them.

The usual explanation is a database update delay; typical when FTTP has only recently become available at the property.

It can take a little while for the updates to propagate along to the various provider databases.

Call them as noted.

Agree; I saw Openreach working on fibres in the street. It was a few days before the OR site showed available, and a good few more before my provider (PlusNet) offered me a FTTC > FTTP "upgrade"

That's probably it, the address will probably take time to update on the Zen side.

In the meantime (until my address is updated on Zen side), I'll have to figure out where to have the ONT installed, may have to ask Zen if it's possible to run the fibre outdoors along the wall to first floor to my Fritzbox. I don't have a power socket near my front door.