User comments on ISPs
  >> PlusNet plc


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | 3 | 4 | >> (show all)   Print Thread
Standard User ConorMK
(knowledge is power) Tue 28-Aug-12 15:41:44
Print Post

New Fibre product question


[link to this post]
 
I got moved over from the trial to the live package.

The high Speed Broadband link in the Plus net portal states
Estimated line speed:
76Mb (Accurate to within +/- 1Mbit) - Checked on 2012-08-15 09:05:16
Current line speed:
78 Mb

How much of the 78Mb should i be seeing? Speedtests are currently working out as about 72-73.

Conor

There is absolutely no substitute for a genuine lack of preparation
BQM
Administrator MrSaffron
(staff) Tue 28-Aug-12 15:58:05
Print Post

Re: New Fibre product question


[re: ConorMK] [link to this post]
 
You are pretty much spot on, due to IP overheads that cost about 4% of the line speed

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User camieabz
(sensei) Tue 28-Aug-12 16:02:59
Print Post

Re: New Fibre product question


[re: MrSaffron] [link to this post]
 
It's interesting that the overheads on some lines exceed others' speeds. smile

~ Camieabz ~

All Connection Data ~ Some plusnet links

mod'er·a'tion n.
Synonyms: temperance, restraint, modesty.


Register (or login) on our website and you will not see this ad.

Standard User deleted
(deleted) Tue 28-Aug-12 16:11:46
Print Post

Re: New Fibre product question


[re: camieabz] [link to this post]
 
Than you very much - that is really rubbing it in - my exchange is fibre enabled but they aren't going to enable my cab
Standard User camieabz
(sensei) Tue 28-Aug-12 16:25:15
Print Post

Re: New Fibre product question


[re: deleted] [link to this post]
 
You're kidding. It wasn't a dig at anyone. Just interesting how the priorities are making some get speeds so fast, others can only dream of it. More of a mini-moan than anything.

~ Camieabz ~

All Connection Data ~ Some plusnet links

mod'er·a'tion n.
Synonyms: temperance, restraint, modesty.
Standard User deleted
(deleted) Tue 28-Aug-12 16:33:21
Print Post

Re: New Fibre product question


[re: camieabz] [link to this post]
 
I was - I just missed out the smiley - actually I am very happy now that I have managed to get my speeds - from speed tests - to just about 4,160kbps by tweaking my noise margin down to 5dB (below that it won't hold sync over night)
Standard User RobertoS
(sensei) Tue 28-Aug-12 17:57:02
Print Post

Re: New Fibre product question


[re: camieabz] [link to this post]
 
In reply to a post by camieabz:
It's interesting that the overheads on some lines exceed others' speeds. smile
[raspberry]
Poor me too frown.

The difficulty of deciding whether to pay £3.50pm more than I do to get an extra 16Mbps over the "Value" 40Mbps.

(Runs and hides).

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre FTTC 80/20 trial.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User ukhardy07
(experienced) Tue 28-Aug-12 18:19:40
Print Post

Re: New Fibre product question


[re: RobertoS] [link to this post]
 
Ring up and do it today. It's £3.50. That's one pint at the pub (well it is down here), 2 bottles of coke, a can of deodorant at a rip off corner shop. It's not going to break the bank & that's a fair increase in speed.

That being said have you shopped around if out of contract. Some of those cashback deals might make it 'cheaper.' wink

That being said if you use wifi be aware that 40Mbps can easily go through a few walls whereas 80Mbps cannot.

In my household I see it as a little 'traffic management.' Where I am can get 74Mbps and then it slows down to 10Mbps in some parts of the house. Those with the slower speeds are the ones torrenting usually. So the poor wifi signal stops them interfering with the rest of us. smile
Standard User RobertoS
(sensei) Tue 28-Aug-12 18:45:19
Print Post

Re: New Fibre product question


[re: ukhardy07] [link to this post]
 
smile
I'm probably going to. It was just a bit of fun at camieabz's expense.

I'm only 7 months into an 18-month on Value, but am/was on the PN 80/20 trial (see my sig) so can upgrade without restarting the contract. Currently on 56045/13850 sync, but the extra speed and allowance are totally irrelevant to me. Wirelss is fine with my Buffalo router - the PN Netgear is poor. If I upgrade I'll get soemthing else from them for the postage cost, which may be worthwhile.

Just too lazy to check when I would start paying if I upgrade - it may as well be at my next billing date.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre FTTC 80/20 trial.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User ukhardy07
(experienced) Tue 28-Aug-12 20:34:01
Print Post

Re: New Fibre product question


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Wirelss is fine with my Buffalo router - the PN Netgear is poor. If I upgrade I'll get soemthing else from them for the postage cost, which may be worthwhile.

If you don't upgrade in effect you'll be downgrading - since you already have the quicker speeds. So I'd keep the faster connection.

& Yep I can get 55Mbps around most of the house wirelessly. The drop from 70Mbps happens really quickly though.

The PN has pretty similar range to a Netgear 3700 and 4500 that I tested.
Given the price tag of £109 I expected better. I didn't get one for myself. Sky's router did better.
Sometimes this expensive router equipment isn't what it's cracked up to be. The buffalo is around £20 right? Might give it a whirl sometime (unless I can get my hands on this new Sky hub with 4 integrated antennas).
Standard User deleted
(deleted) Tue 28-Aug-12 20:37:28
Print Post

Re: New Fibre product question


[re: deleted] [link to this post]
 
In reply to a post by Oldjim:
Than you very much - that is really rubbing it in - my exchange is fibre enabled but they aren't going to enable my cab
How did you find out that they were not going to enable your cab? I am on one of the exchanges that won the race to infinity which has now been fibre enabled, but as yet the checkers say that I cannot get fibre. I would be interested to find out whether that was just because they were still working on it or whether that was permanent. Still, getting 20Mb on the 21CN by the end of tomorrow so it is not all gloom and doom, but if I could find out for sure that would be good.
Standard User RobertoS
(sensei) Tue 28-Aug-12 21:08:16
Print Post

Re: New Fibre product question


[re: ukhardy07] [link to this post]
 
In reply to a post by ukhardy07:
If you don't upgrade in effect you'll be downgrading - since you already have the quicker speeds. So I'd keep the faster connection.
tongue
You miss my point. I can't notice nor observe it, other than through speed tests. I don't need it.

I only went on the trial because it got me away from 2Mbps upload that irritated me a tiny little bit, having been on 40/10 at IDNet.

I can always upgrade later if things change radically from:

- no P2P but iPlayer now and then, usually radio even then;
- an occasional Sky-feed of an F1 race;
- browsing, shopping and being here;
- a few emails a day;
- occasional small uploads to RobertoS and another site, which is the only usage where I noticed the 2Mbps after 10Mbps;
- typical peak + offpeak usage 7-8GB, highest ever < 11GB caused mainly by lots of speed tests.

Can you give me a good reason for spending an unnecessary £42pa when money, though not a problem, is far from abundant?

As I've said - the chances of my upgrading are high, say approximately 99.87374%?

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre FTTC 80/20 trial.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User Kr1s69
(knowledge is power) Tue 28-Aug-12 21:49:45
Print Post

Re: New Fibre product question


[re: RobertoS] [link to this post]
 
I see what you're saying smile

I'm paying £3.25 extra to go from 18Mbit ADSL2+ to 40Mbit fibre. In the short time i've had it I'd say its worth it for the changes in latency and upload speed alone.

Would I pay a further £3.25 to go up another notch (80Mbps for me, 56 for you)? In time I think I would but today I wouldn't. It would be purely to show off without any real world application that would be of use to me. Also FTTC is the best most of us are going to get for a long time. I kind of like knowing there is an upgrade path out there for me.

Kris

Sky Fibre Unlimited
Ashington (Northumberland) Exchange
Standard User RobertoS
(sensei) Tue 28-Aug-12 21:52:44
Print Post

Re: New Fibre product question


[re: Kr1s69] [link to this post]
 
smile
Only ...




... bin n gone n dunnit!

My broadband basic info/help site - www.robertos.me.uk
Domains,website and mail hosting - Tsohost. Connection - Plusnet Extra Fibre 80/20 (FTTC). Sync ~ 56.0/13.9Mbps @ 600m.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.

Edited by RobertoS (Tue 28-Aug-12 21:58:27)

Standard User deleted
(deleted) Tue 28-Aug-12 22:02:51
Print Post

Re: New Fibre product question


[re: deleted] [link to this post]
 
https://docs.google.com/file/d/0B_m5Gbpvm--mZDQ0Njgw...
Standard User camieabz
(sensei) Tue 28-Aug-12 22:04:04
Print Post

Re: New Fibre product question


[re: Kr1s69] [link to this post]
 
In reply to a post by Kr1s69:
Also FTTC is the best most of us are going to get for a long time. I kind of like knowing there is an upgrade path out there for me.


After FTTC there's FTTP. All you need is cash. smile

~ Camieabz ~

All Connection Data ~ Some plusnet links

mod'er·a'tion n.
Synonyms: temperance, restraint, modesty.
Standard User RobertoS
(sensei) Tue 28-Aug-12 22:09:16
Print Post

Re: New Fibre product question


[re: deleted] [link to this post]
 
Eeeee Jim-lad. Tha'rt a wiser man than that.

He's obviously got later info that that a'reddy smile.

My broadband basic info/help site - www.robertos.me.uk
Domains,website and mail hosting - Tsohost. Connection - Plusnet Extra Fibre (FTTC). Sync ~ 56.0/13.9Mbps @ 600m.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User Kr1s69
(knowledge is power) Tue 28-Aug-12 22:15:32
Print Post

Re: New Fibre product question


[re: camieabz] [link to this post]
 
I think I'm 250m from the cabinet, almost all of which is underground and then a DP and dropwire to the house.

Now if only my wife wasn't on statutory maternity pay I could afford it smile

Time to get promoted at work I think!

Kris

Sky Fibre Unlimited
Ashington (Northumberland) Exchange
Standard User ukhardy07
(experienced) Tue 28-Aug-12 22:30:56
Print Post

Re: New Fibre product question


[re: RobertoS] [link to this post]
 
Too late for me to stop you now! It's only a few quid though so don't regret it.

Your usage is quite low! I share my connection with up-to 7 people. Generally speaking around 5. So it's worth it for us. The upload speed makes a huge difference. With 40/2 whenever anyone uploaded my speeds shot down to as low as 10Mbps and if it was a torrent upload it would go as low as 2Mbps.
Since 80/20 not noticed this at all.

My cabinet is at the bottom of my road - approximately 50 metres away. My line then comes down the front of the house and runs literally around the front. side and round the back where the master is. The lines been repaired twice so there's 2 joints on my property with jelly crimps. Not ideal but hey-ho. I fixed it myself. Somebody enjoys cutting our lines around here. Happened to a few neighbours too...

There's a good 30 metres of cable around the property. I get full speeds with an SNR of around 16db which means it's stable enough smile

I think my modems overheated a few times as speeds have shot down to literally 0.2Mbps and the modem was boiling, too hot to touch, even accessing the GUI was really slow. Since wall mounting it this seems to have fixed itself.

Out of interest why Plusnet over BT?

Also could plusnet not offer you any deals or is that strictly only when you're out of contract with plusnet. When I upgraded to Sky Fibre they discounted my line rental to £1 to offset the cost increase & I was barely into the contract.

& to answer your question - rather than waffling on.... Upgrade cause you can! THE NOVELTY FACTOR smile

Edited by ukhardy07 (Tue 28-Aug-12 22:32:16)

Standard User deleted
(deleted) Tue 28-Aug-12 22:53:30
Print Post

Re: New Fibre product question


[re: deleted] [link to this post]
 
Thanks. That file will not open on my Mac as far as I can see, but as my exchange was not worked upon until March this year that file is too early to be of use to me based upon the date in the file name.
ISP Representative chrisparr
(isp) Thu 30-Aug-12 11:22:31
Print Post

Re: New Fibre product question


[re: ukhardy07] [link to this post]
 
I think my modems overheated a few times as speeds have shot down to literally 0.2Mbps and the modem was boiling, too hot to touch, even accessing the GUI was really slow. Since wall mounting it this seems to have fixed itself.


Is this the modem or router? I ask because the modem doesn't have a GUI (an easily accessible one anyway).

Also when did you receive the modem, was it before August 2011 and was it swapped out for a new one earlier this year if so.

Chris Parr
Plusnet Support Team
Service Status :: RSS :: Email
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User Kr1s69
(knowledge is power) Thu 30-Aug-12 21:01:56
Print Post

Re: New Fibre product question


[re: chrisparr] [link to this post]
 
My openreach engineer said the modem has to be wall mounted due to heat issues too....

Any engineers know if this is accurate?

Kris

Sky Fibre Unlimited
Ashington (Northumberland) Exchange
Standard User camieabz
(sensei) Thu 30-Aug-12 21:04:32
Print Post

Re: New Fibre product question


[re: Kr1s69] [link to this post]
 
Given that walls insulate and build up heat, I doubt it. However, I'm, no engineer.

~ Camieabz ~

All Connection Data ~ Some plusnet links

mod'er·a'tion n.
Synonyms: temperance, restraint, modesty.
Standard User Kr1s69
(knowledge is power) Thu 30-Aug-12 21:47:27
Print Post

Re: New Fibre product question


[re: camieabz] [link to this post]
 
The modems only have vents on the sides, so being mounted to a wall lets the heat out the top of the device.

Kris

Sky Fibre Unlimited
Ashington (Northumberland) Exchange
Standard User RobertoS
(sensei) Thu 30-Aug-12 22:10:56
Print Post

Re: New Fibre product question


[re: Kr1s69] [link to this post]
 
The early versions of the Huawei were very prone to overheating when lying down, [groan]. The next ones less so. I've had both and no problem with either sitting on the desk in a hot room and occasional direct sun.

Openreach recommendation is apparently to wall mount them anyway just in case. Airflow is better that way.

My broadband basic info/help site - www.robertos.me.uk
Domains,website and mail hosting - Tsohost. Connection - Plusnet Extra Fibre (FTTC). Sync ~ 56.0/13.9Mbps @ 600m.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User camieabz
(sensei) Thu 30-Aug-12 22:19:09
Print Post

Re: New Fibre product question


[re: Kr1s69] [link to this post]
 
Ahh. Fair nuff.

~ Camieabz ~

All Connection Data ~ Some plusnet links

mod'er·a'tion n.
Synonyms: temperance, restraint, modesty.
Standard User mrnelster
(knowledge is power) Mon 10-Sep-12 17:19:39
Print Post

Re: New Fibre product question


[re: camieabz] [link to this post]
 
In reply to a post by camieabz:
Given that walls insulate and build up heat, I doubt it. However, I'm, no engineer.
Mine used to overheat and drop out. I used to stand it upside down to get it to connect again, but that never lasted long.

They changed mine before the big swap out policy so I don't know if it is another old one or the newer version, but since being mounted on the wall by the engineer replacing it, I haven't had it drop once, touch wood. smile
Standard User deleted
(deleted) Thu 13-Sep-12 21:04:18
Print Post

Re: New Fibre product question


[re: ConorMK] [link to this post]
 
Similar question. I was on Plusnet Extra until 03/09/12 when I moved to Fibre Extra.

My download speed has been roughly 60 meg since the first day.

Plusnet shows:

Estimated line speed:
63Mb (Accurate to within +/- 1Mbit) - Checked on 2012-08-18 16:39:32
Current line speed:
77.4 Mb

and BT this:
IP Profile for your line is - 77.43 Mbps

Reading Jelv's thread about IP profile correlating to Plusnet's reported line speed that looks good but shouldn't I be getting closer to that rather than the estimate? Also my estimate was last checked before Fibre was enabled. Does that make a difference?

Thanks,

Duncan

Edited by deleted (Thu 13-Sep-12 21:04:59)

Standard User RobertoS
(sensei) Thu 13-Sep-12 22:20:47
Print Post

Re: New Fibre product question


[re: deleted] [link to this post]
 
Are you testing over wireless or wired? It needs to be wired, as wireless is nearly always slower.

My broadband basic info/help site - www.robertos.me.uk
Domains,website and mail hosting - Tsohost. Connection - Plusnet Extra Fibre (FTTC). Sync ~ 56.0/13.9Mbps @ 600m.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User kasg
(experienced) Fri 14-Sep-12 00:08:51
Print Post

Re: New Fibre product question


[re: deleted] [link to this post]
 
In reply to a post by dmaidmen:
shouldn't I be getting closer to that rather than the estimate?

Yes, but see question above re wireless vs. wired (mind you, if you're getting even 60Mbps wireless that will be better than I've ever achieved!). Which speed tester(s) are you using? BTW you are on the highest possible IP profile, indicating maximum sync speed of 79999.
In reply to a post by dmaidmen:
Also my estimate was last checked before Fibre was enabled. Does that make a difference?

No.

Kevin

plusnet Extra Fibre (80/20)
Using OpenDNS
Domains and web hosting with TSOHOST

Edited by kasg (Fri 14-Sep-12 00:10:33)

Standard User ukhardy07
(experienced) Fri 14-Sep-12 00:25:53
Print Post

Re: New Fibre product question


[re: kasg] [link to this post]
 
I get 72Mbps on Wifi no issues. In the same room and the bedroom above.

I'm only using the sky router so half N at 144 Mbps

Full N devices can get a wireless throughput of around 120 Mbps

You need to have no b devices connected, using WPA2 AES encryption, with N enabled. G devices will slow things down slightly but it's not much. Usually slows to around 65Mbps

Your laptop then needs to have a wireless card that's capable of 144Mbps on single stream ideally... Not 65 or 72 Mbps.

Wireless G (connects at 54Mbps) will max out at around 22Mbps.

I have a very busy wifi environment around me, in my house I have a cordless phone on 2.4ghz & a 2.4 ghz doorbell as well. There's also lots of wifi devices around me.

Try playing with the wifi channel, try 1 6 and 11 if your laptop has a good enough N card.
Standard User deleted
(deleted) Fri 14-Sep-12 06:53:43
Print Post

Re: New Fibre product question


[re: RobertoS] [link to this post]
 
Sorry should have stated. Its wired and I have tested using a couple of different PC's.
Standard User kasg
(experienced) Fri 14-Sep-12 09:31:29
Print Post

Re: New Fibre product question


[re: ukhardy07] [link to this post]
 
Thanks, but I don't have any problem with my wireless speeds, I use it for convenience, not speed and would always use a wired connection if speed were of the essence. In any case, I don't have any devices with better than wireless G and I'm perfectly happy with that.

Kevin

plusnet Extra Fibre (80/20)
Using OpenDNS
Domains and web hosting with TSOHOST

Edited by kasg (Fri 14-Sep-12 09:36:57)

Standard User kasg
(experienced) Fri 14-Sep-12 09:42:25
Print Post

Re: New Fibre product question


[re: deleted] [link to this post]
 
But how are you testing the speed? If not using speedtest.net, can you try that one?

Kevin

plusnet Extra Fibre (80/20)
Using OpenDNS
Domains and web hosting with TSOHOST
Pages in this thread: 1 | 2 | 3 | 4 | >> (show all)   Print Thread

Jump to