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Standard User deleted
(deleted) Wed 01-Apr-15 19:59:02
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Re: Plusnet in meltdown?


[re: deleted] [link to this post]
 
I'll do a bit of research on that then.

On the plusnet side I finally managed to get a response ("I agree we need to look at this again") from PN staff after hijacking another unhappy customer's thread!
Standard User longedge
(member) Wed 01-Apr-15 21:37:21
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Re: Plusnet in meltdown?


[re: mlmclaren] [link to this post]
 
In reply to a post by mlmclaren:
{snip}congested gateways{snip}


Certainly seems to be my problem a few minutes ago I got under 4Mbps on TTBx1 and

"Download speedachieved during the test was - 11.62 Mbps
For your connection, the acceptable range of speeds is 32.83 Mbps-46.9 Mbps .
Additional Information:
IP Profile for your line is - 46.9 Mbps"
from BTW.

That was on pcl-bng01 so I hopped and landed on pcl-ag06 where I immediately got 35Mbps on TBBx1
Standard User narz
(member) Wed 01-Apr-15 21:48:39
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Re: Plusnet in meltdown?


[re: deleted] [link to this post]
 
I feel your pain, I was sync'd at 77Mb for almost 24months and in the last few weeks been at 37Mb!

Raised ticket few days ago, no response either....... yet.

Plusnet FTTC 72/18Mbps


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Standard User RobertoS
(elder) Wed 01-Apr-15 21:50:39
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Re: Plusnet in meltdown?


[re: narz] [link to this post]
 
My sync is OK, but (wired) getting a RED graph and below acceptable in the BT Wholesale Performance test frown.

Something is seriously up.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 60000/16961kbps @ 600m. - IPv4BQM IPv6BQM
Standard User deleted
(deleted) Wed 01-Apr-15 22:52:51
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Re: Plusnet in meltdown?


[re: deleted] [link to this post]
 
We are back to the PN that hid such issues and denied them and all the time they were true.
Standard User deleted
(deleted) Wed 01-Apr-15 23:07:04
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Re: Plusnet in meltdown?


[re: deleted] [link to this post]
 
In reply to a post by RogN:
We are back to the PN that hid such issues and denied them and all the time they were true.

Oh yes, I remember
In reply to a post by KellyD:
In reply to a post by BatBoy:
However, there's a lingering suspicion that you will run out of bandwidth and the emergency situation will become the norm.


Yep. Totally accept that. If it happened, it would be Dave and I getting it in the neck, so we're invested!
Standard User deleted
(deleted) Thu 02-Apr-15 01:16:01
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Re: Plusnet in meltdown?


[re: deleted] [link to this post]
 
And the threats to members on here and the suspensions in PN forums, because they did not like being told the truth.

Back to the old shower, have they still got some of the top staff on board, leopards really cannot change their spots, can they?
Standard User Skilty
(regular) Thu 02-Apr-15 09:42:45
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Re: Plusnet in meltdown?


[re: deleted] [link to this post]
 
I jumped ship a couple of days ago. Switching to Sky Fibre Pro Unlimited. Bored of having to jump from gateway to gateway. I accept there is crosstalk, I accept there can be line faults and faulty equipment.

plusnet are grabbing market share with their offers but they seem to be having capacity issues at certain points of the day. As a consumer why should I be having to gateway hop to get the speed my line is capable of?

With Sky I have been given a minimum guaranteed speed of 54mb/s, if it falls below that and they cannot improve it then I am free to leave my contract.

I would check your contract to see if it mentions anything about a certain percentage drop.

plusnet Unlimited Fibre (FTTC). Sync ~ 63.83/15.7Mbps
Standard User Chrysalis
(legend) Thu 02-Apr-15 09:48:25
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Re: Plusnet in meltdown?


[re: Skilty] [link to this post]
 
I am also considering change, since I want ipv6 tho my only realistic choice is probably aaisp.

whilst BT infinity was very good when I was on it (flatlined tbb and very rarely visible congestion) as its run by the same company that owns plusnet I am hesitant to go back there. So sky or aaisp (the latter if I want ipv6), a second reason to be put off sky is their weird auth system.

Plusnet Fibre Unlimited BQM - IPv4 BQM - IPv6
Standard User Skilty
(regular) Thu 02-Apr-15 10:07:33
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Re: Plusnet in meltdown?


[re: Chrysalis] [link to this post]
 
I very nearly went to BT but Sky managed to beat their offer and Sky have UK based support which swung it in the end.

ISP uptake of IPV6 does seem to be excruciatingly slow.

Yeah Sky use MER, I have an Asus RT-N66U router so will be following this.

plusnet Unlimited Fibre (FTTC). Sync ~ 63.83/15.7Mbps
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