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Standard User deleted
(deleted) Wed 19-Mar-14 18:33:42
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homehub help


[link to this post]
 
I've just moved to BT from Sky
every thing seemed to be fine except I have 4 ip cameras detup at the far end of the garage/garden. I ran them through a couple of poewerline adaptersthen into the sky router. but they wont even show up as devices on the Hhub. any one have an idea what might be stopping them ?
I've had them running for months on the sky router.
thanks
Billy
Administrator MrSaffron
(staff) Wed 19-Mar-14 18:43:25
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Re: homehub help


[re: deleted] [link to this post]
 
Have you restarted the cameras to ensure they grab their IP addresses? Assuming you use DHCP.

If setup on static IP addresses maybe these need updating.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Wed 19-Mar-14 18:50:27
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Re: homehub help


[re: MrSaffron] [link to this post]
 
thanks for the reply MR saffron.
yes I have reset the cameras. but the hub is not seeing them frown


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Standard User deleted
(deleted) Wed 19-Mar-14 18:56:48
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Re: homehub help


[re: deleted] [link to this post]
 
What do you need to configure in the hub?
Or do you mean they're not even working locally?
Standard User deleted
(deleted) Wed 19-Mar-14 19:08:16
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Re: homehub help


[re: deleted] [link to this post]
 
The first thing I'd do is to establish that you can communicate back to the home hub by plugging a laptop in place of the camera. If that doesn't work, I might suspect something between the powerline adapter and home hub (if it's an HH5, they are gigabit ports and ought to auto-negotiate). If you haven't done it, power cycle the powerline adapters.

Another thing to try is plugging a camera direct into the hub to see if it's visible directly connected.

Basically do a set of elimination tests. Usually you end up banging your head when you realise what the issue is.
Standard User flippery
(committed) Wed 19-Mar-14 19:26:22
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Re: homehub help


[re: deleted] [link to this post]
 
may help?

http://www.youtube.com/watch?v=gYqlz3fV9Vk
Standard User deleted
(deleted) Wed 19-Mar-14 20:38:14
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Re: homehub help


[re: deleted] [link to this post]
 
No they are not working locally. so no need to port forward as they don't show as conected devices any way.frown
It's driving me nuts
Standard User deleted
(deleted) Wed 19-Mar-14 20:40:07
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Re: homehub help


[re: flippery] [link to this post]
 

thanks I'll give that a go
Administrator MrSaffron
(staff) Wed 19-Mar-14 21:25:20
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Re: homehub help


[re: deleted] [link to this post]
 
1. Where the cameras set to use DHCP?

2. If the cameras were on static IP addresses, do the ranges match what the HomeHub is handing out.

3. Have you tried pinging the IP addresses for the cameras?

4. What make/model of camera, it may trigger some knowledge of a problem with DHCP with certain routers.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Wed 19-Mar-14 21:28:13
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Re: homehub help


[re: deleted] [link to this post]
 
Not showing on the hub doesn't necessarily mean a device isn't connected. The hub has issues in this regard, especially with devices using static IP - some of mine have never shown up, but are connected fine.

If you unplug and then replug a camera, and look under Troubleshooting/Event log, you can see if there are corresponding client associated/disassociated entries.
Standard User professor973
(experienced) Thu 20-Mar-14 01:05:09
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Re: homehub help


[re: deleted] [link to this post]
 
Homehub recognises my cctv cameras here the same as my billion. Are you talking IP wireless cameras or coaxial. I run both here. Coaxial cameras to DVR in an outbuilding. Used to run via homeplugs, but now ethernet into the router in the house, all of which have hooked to the network with no problem. If running via a HDD DVR, power it with DCHP selected, then deselect once address allocated, so it is retained on the network. IP wireless cameras need to be connected via ethernet first to setup network, then restart unplugged to fire up the wireless. Wi-Fi cameras can hang onto previous settings. A reset can help.

Zen Home Talk Plus - Freeola Family Broadband.
http://speedtest.net/result/2690543838.png

Edited by professor973 (Thu 20-Mar-14 01:09:02)

Standard User deleted
(deleted) Thu 20-Mar-14 11:41:39
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Re: homehub help


[re: professor973] [link to this post]
 
I now see the main problem is the hub is not even seeing the home plugfrown
This setup was working perfectly with the Sky router. So msaybe need to try new router. I think I have an old net gear, somewhere but I don't know how to get my login info from the hub.
it's certainly testing what little grey cells I have left frown
Administrator MrSaffron
(staff) Thu 20-Mar-14 12:15:25
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Re: homehub help


[re: deleted] [link to this post]
 
HomePlugs generally do not need an IP address and thus are NOT seen as devices by routers.

For BT Retail broadband connections
Username: [email protected]
Password: BT

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Thu 20-Mar-14 12:31:22
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Re: homehub help


[re: deleted] [link to this post]
 
BT has a common login: [email protected] and any password.
Standard User professor973
(experienced) Thu 20-Mar-14 12:46:37
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Re: homehub help


[re: deleted] [link to this post]
 
NO password needed.

Zen Home Talk Plus - Freeola Family Broadband.
http://speedtest.net/result/2690543838.png
Standard User deleted
(deleted) Thu 20-Mar-14 13:00:44
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Re: homehub help


[re: professor973] [link to this post]
 
That will work as well as any other password.
Standard User professor973
(experienced) Thu 20-Mar-14 15:35:57
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Re: homehub help


[re: deleted] [link to this post]
 
"You know very well" that no password is not a password. just as we all know very well, that you will consider yourself correct wink

Zen Home Talk Plus - Freeola Family Broadband.
http://speedtest.net/result/2690543838.png
Standard User RobertoS
(sensei) Thu 20-Mar-14 16:44:38
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Re: homehub help


[re: professor973] [link to this post]
 
Ah, but maybe he means in the sense that you could have said "LETMEIN password needed". The capitalisation of "No" could be taken as significant tongue smile.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User professor973
(experienced) Thu 20-Mar-14 16:56:58
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Re: homehub help


[re: RobertoS] [link to this post]
 
But I think you need a module for that. In any case, as he gets away without his wrist slapped, I have decided to mount my high horse and be as pedantic as him!

Zen Home Talk Plus - Freeola Family Broadband.
http://speedtest.net/result/2690543838.png
Standard User deleted
(deleted) Thu 20-Mar-14 16:57:15
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Re: homehub help


[re: deleted] [link to this post]
 
thankssmile
Standard User deleted
(deleted) Thu 20-Mar-14 17:08:17
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Re: homehub help


[re: deleted] [link to this post]
 
You're going to need an Openreach modem if you want to replace the Homehub5.
Standard User XRaySpeX
(eat-sleep-adslguide) Thu 20-Mar-14 21:24:37
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Re: homehub help


[re: professor973] [link to this post]
 
The null string ("") is a string!

K&R: A string constant is a sequence of zero or more chars surrounded by double quotes. The quotes are not part of the string.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User professor973
(experienced) Thu 20-Mar-14 22:20:12
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Re: homehub help *DELETED*


[re: XRaySpeX] [link to this post]
 
Post deleted by MrSaffron
Administrator MrSaffron
(staff) Fri 21-Mar-14 05:37:33
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Re: homehub help *DELETED*


[re: professor973] [link to this post]
 
I think something that may have started with a smiley may be getting out of hand.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User professor973
(experienced) Fri 21-Mar-14 10:46:03
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Re: homehub help *DELETED*


[re: MrSaffron] [link to this post]
 
Siding with one of your pets again, or a sense of humour failure? smile

Zen Home Talk Plus - Freeola Family Broadband.
http://speedtest.net/result/2690543838.png
Administrator MrSaffron
(staff) Fri 21-Mar-14 10:50:04
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Re: homehub help *DELETED*


[re: professor973] [link to this post]
 
If there was a joke it was one in poor taste at best, at worst it fits into the category of something that could have real world ramifications.

So nothing to do with who I like or do not like.

What I do not like is your attack on the decision.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User professor973
(experienced) Fri 21-Mar-14 11:00:04
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Re: homehub help *DELETED*


[re: MrSaffron] [link to this post]
 
"attack" is a little neurotic by way of description of an opinion. We all have things we don't like - Those that go out of their way to get my back up, along with unfair one-sided admin to name just two. Feel free to ban me as and when, I can look after myself in this digital world. >>smile

Zen Home Talk Plus - Freeola Family Broadband.
http://speedtest.net/result/2690543838.png
Standard User deleted
(deleted) Sat 22-Mar-14 09:11:01
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Re: homehub help


[re: MrSaffron] [link to this post]
 
I have swapped out the home hub and replaced the sky router just to check the powerlinreadapters and cameras were all workin ok. and all cameras came up fine so. I think it must bre the home hub 4's firewall that is blocking them. I'll check the youtube video again & see if I can follow it.
Thanks agsain for the help.
Billy,
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