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Administrator MrSaffron
(staff) Mon 03-Mar-14 00:05:50
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Re: BT infinity 2


[re: deleted] [link to this post]
 
BT Infinity (for consumers) has been no traffic management for a while, but some people on older contracts are still managed (maybe).

traffic management that kills HTTP protocol to a low level is rare, I think someone is down to the next excuse on the list to avoid saying there is a congestion issue.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Mon 03-Mar-14 20:21:43
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Re: BT infinity 2


[re: deleted] [link to this post]
 
In reply to a post by jazz0912:
The speed drop from 63 meg to under 5 meg after 4pm Mon to Fri and then goes back up to 63meg after midnight and then stays at a low speed all weekend, When I went back to Bt they said they had no restrictions but know seem to use traffic management it was one of their technical staff found it on their web page so I am trying to get them to let me out of the rest of the contract that ends in October this year so then I can move to a new service provider like I said when I went back to them they said they had no restrictions because I had a business account at the time as I told them I was a heavy user and when that contract ended I was going to move to Sky and that�s when they said that they had no restrictions on a normal home unlimited account and it was fine the speeds were great all day and at weekends but not now???


That's amazing because i have just started having almost the exact same problem as above and am waiting for BT to call me about it. I have a friend in the same area who is also having these problems so i know its not just me. I live in Chepstow in Monmouthshire and the problems started last Sunday and this evening i am getting 8meg and so is my friend...we are not happy as we are paying a lot of money for this service!
Standard User deleted
(deleted) Tue 04-Mar-14 17:07:08
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Re: BT infinity 2


[re: deleted] [link to this post]
 
i live in Chepstow, Sedbury.


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Standard User deleted
(deleted) Wed 05-Mar-14 11:14:00
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Re: BT infinity 2


[re: deleted] [link to this post]
 
In reply to a post by jazz0912:
i live in Chepstow, Sedbury.


Fired off an e-mail to BT CEO last night and got a reply containing this

"Your case has now been escalated to our team and we have now taken full ownership of the problems you are facing"

So hopefully something will now be done.

Edited by deleted (Wed 05-Mar-14 11:16:45)

Standard User deleted
(deleted) Thu 06-Mar-14 21:23:42
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Re: BT infinity 2


[re: deleted] [link to this post]
 
How awesome are BT...i can hardly contain my excitement
I love BT Infinity
Standard User deleted
(deleted) Fri 07-Mar-14 15:11:25
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Re: BT infinity 2


[re: MrSaffron] [link to this post]
 
I've been on Infinity2 for 4 months and have never experienced any traffic management or throttling issues, but what I have experienced...and even did a post here about it a few months back...is occasional very slow speed test results while at the same time the router was reporting it was connected at 76mbps. It would appear that was some sort of general technical issue, as others reported the same, but it happened again last week.
Administrator MrSaffron
(staff) Fri 07-Mar-14 16:07:19
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Re: BT infinity 2


[re: deleted] [link to this post]
 
Contention - it is what makes residential broadband affordable.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Fri 07-Mar-14 21:39:56
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Re: BT infinity 2


[re: MrSaffron] [link to this post]
 
Yes but 13.15 Mbps tonight is laughable...oh how i laughed!
Standard User deleted
(deleted) Sat 08-Mar-14 00:12:10
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Re: BT infinity 2


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
Contention - it is what makes residential broadband affordable.


As above, im getting a fairly consistent

http://www.thinkbroadband.com/speedtest/results.html...

D/L by http or torrent is a consistent 8mb/s.
Administrator MrSaffron
(staff) Sat 08-Mar-14 08:35:29
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Re: BT infinity 2


[re: deleted] [link to this post]
 
The test uses http
An alternative which is all http based http://labs.thinkbroadband.com/ispa
So where are you getting 8Mbps web downloads from

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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