Lion Lane FTTC RH104NS

Can Anyone help l live in a small village called turners hill in Crawley one end of my village has live infinity and so does the other end but in the middle where i am there was a problem with planning permission for the new green cabinet which was passed in March 2012. Is there anyway i can find out when the planned install date of this cabinet will be. The dats on the adsl checker site just keeps jumping back about 3 months when ever it gets close to the expected go live date it jumps back three months this has been happening for nearly 2 years now.
BTopenreach wont talk to me and talktalk my provider have said there is nothing they can do it just hit dead ends all the time
HELP HELP HELP

Thanks from a very very annoyed photographer

Edited by deleted (Mon 10-Sep-12 14:54:37)

If it's the only cabinet left to be upgraded I wouldn't expect it to high on OR's list when there's whole towns to do.

BTW I would watch Talk Talk because unless they already have their fibre infrastucture in place they won't provide it unless it's economically viable for them.

In my area we've had fibre for about 6 months now and TT originally had July down for availability, then it moved to August and then it changed to "Register your interest" back in June. This is purely because they don't have enough potential customers to warrant the expense of upgrading their exchange equipment for fibre.

They still keep sending me letters offering me "Britain's cheapest broadband and calls" package as if I would switch from a 70MBps fibre connection.

hey thanks for the advice simon it is appreciated, and yeh all talktalk have done for the last two years is lie to me to keep me in contract.

Interesting what you say about it being viable for them they have basically told me as soon as btinfinity is live in my area they will go live shortly after. So that's another blatant lie then.

i guess you get what you pay for

Once FTTC from openreach is available then TalkTalk are able to install their GEA cable linking to the new FTTC at the same time as BT Wholesale, so potentially no reason they cannot offer service on the same day. Assuming TalkTalk has a LLU presence at the handover node

Oh right so if i am the only customer in turners hill the village i live in asking for fibre from talktalk they will still install ????
i am currently on LLU and admittedly i get a faster speed than i should often receiving around 5mb but uploads are the issue for me being a photographer it on average takes me all night to upload one shoot to my site it is appaling and talktalks answer to that is why dont you get a business line ???but if i do that as i work from home i cant get all the other home comforts talktalk offer ie youview etc etc

Its not about the number asking, its whether they offer LLU from the exchange already, and if they do and it gains FTTC very likely they will add the cable link that is required.

TalkTalk business lines that run on ADSL2+ don't really offer much better upload speeds. In fact unless your download is already 14Meg or faster, then the Annex M from business side, and some TalkTalk resellers will not boost upload at all. Max upload for ADSL2+ Annex M is 2 Meg

Argh thanks for your help,

My exchange copethorne already does have FTTC which is live and is also LLU. My problem resides where bt openreach had problems gaining planning permission for the new green box either end of the village is live with there boxes but not us poor soles in the middle as i was reliably informed by a bt openreach enginer that came to fit an upgraded internal telephone socket for me to try and resolve some noise problems i had one the line.

Now the planning permission was granted for the FTTC box back in march 2012 and despite me nagging at talktalk even speaking to there md's office as openreach will not talk to me directly l have been told there is nothing l or talktalk can do but to just sit and wait.
I think this is appaling as bt has been given billions of pounds to make sure rural communities like myself are upto speed and they seem to be doing half a job all over the country.
Have you any ideas or suggestions for to me try and get this box installed and live. I have even spoken to out mp who did not really have a clue what i was talking about.

any ideas or suggestions would be appreciated

In reply to a post by MrSaffron:

Once FTTC from openreach is available then TalkTalk are able to install their GEA cable linking to the new FTTC at the same time as BT Wholesale, so potentially no reason they cannot offer service on the same day. Assuming TalkTalk has a LLU presence at the handover node

Talk Talk have had an LLU presence at my local exchange, which is the handover node BTW, since 2006 but as I said all you can do is register interest for fibre. The interesting thing was that they initially said fibre would be available in July but the day after the exchange went live back in April it shifted to August.

Mind you I wouldn't give TT the time of day after they terminated my service, including phone, without warning, apparently for excessive data usage on their so-called unlimited package. Then to compound matters, they refused to release the line so I had to get a new line installed with another ISP. I was without a phone and broadband at home for over 2 months.

No one has given BT billions of pounds, the work in your area is all based on money that BT is spending according to its desire.

The BDUK projects which with local money may manage to spend £1bn nationally are yet to deliver any connections, and BT has not won any of the contracts in the south east yet

In reply to a post by MrSaffron:

No one has given BT billions of pounds, the work in your area is all based on money that BT is spending according to its desire.

The BDUK projects which with local money may manage to spend £1bn nationally are yet to deliver any connections, and BT has not won any of the contracts in the south east yet

Some local councils go into partnership with Openreach/BT and stump up money towards the rollout. In my area BT co-sponsor the two academies in the area and the council put up something like £880k to ensure the entire town has access to fibre by the end of 2014.

Your town is?

There is cornwall that went its own way ahead of BDUK, and North and South Tyneside ignoring that plan.

So if there are more spending tax payers money to get SFBB to 100% of area it deserves talking about.

In reply to a post by smoothboi1975:

Can Anyone help l live in a small village called turners hill in Crawley

Turners Hill is not Crawley, its 9 miles outside. You're not on the (huge) Crawley exchange - you're on the Copthorne exchange (based on postcode).

The problem with living outside a big town is that there are a lot less phone lines and so its not economic for BT/openreach to install all the FTTC kit.

Edited by jchamier (Tue 11-Sep-12 11:08:04)

To recap this thread, his exchange has FTTC He state's two cabinets are enabled, and his was held up due to planning permission, which has now been granted, but I guess the cabinet not yet installed.

His best bet is to email the address shown here http://forums.thinkbroadband.com/fibre/t/4155496-re-... and hope to get a reply.

In reply to a post by MrSaffron:

Your town is?

There is cornwall that went its own way ahead of BDUK, and North and South Tyneside ignoring that plan.

So if there are more spending tax payers money to get SFBB to 100% of area it deserves talking about.

It's Hastings. The whole fibre thing is part of the so-called regeneration plans, most of which is not going down well. I'll post a link about it all if it's still on the HBC website. IIRC the money came out of the council's reserve funds which it likes to give away to neighbouring councils, but that's another story.

In reply to a post by jchamier:

Turners Hill is not Crawley, its 9 miles outside. You're not on the (huge) Crawley exchange - you're on the Copthorne exchange (based on postcode).

It's in Crawley as far as the Post Office is concerned and the postcode in question is 5 miles from the centre of Crawley, not 9. Also, OP knows he is on the Copthorne exchange.

Edited by kasg (Tue 11-Sep-12 18:03:56)

I think you will find that this is money that the council has apportioned as part of its contribution to the BDUK projects, and as such HAS NOT been handed to BT.

Decision on BT or Fujitsu is still to happen.

http://www.eastsussex.gov.uk/NR/rdonlyres/A4BC6AE8-1...

There is stuff like this in Lewes
http://www.lewes.gov.uk/planning/19924.asp

The liaising is not about money changing hands, but co-operating on planning applications and FTTC cabinet locations to avoid complaints once hardware is in place.

http://www.hastings.gov.uk/decisions_democracy/counc...
Has some hasting planning permission stuff for cabinets

In reply to a post by kasg:

It's in Crawley as far as the Post Office is concerned and the postcode in question is 5 miles from the centre of Crawley, not 9. Also, OP knows he is on the Copthorne exchange.

Post Office doesn't count, they use post towns for organisation. Some villages have post towns over 30 miles away.

9 miles if you drive it - I know the area well, Crawley's my home town

In reply to a post by jchamier:

9 miles if you drive it - I know the area well, Crawley's my home town

Likewise, and even the longest route is only about 7 miles, less than 6 if you take a more direct route down Turners Hill Road

Edited by kasg (Tue 11-Sep-12 20:11:55)

Thanks for all the help so far all that I am trying to find out is when openreach have plans to finish the fibre role out in turners hill RH10 4NS. I am desperate to get fibre it takes me approx 3 days to upload a photoshoot which is ridiculous in this time and day.
So if any one can give me the date of when this might happen it will give me something to work with.

Thanks again

In reply to a post by kasg:

In reply to a post by jchamier:

9 miles if you drive it - I know the area well, Crawley's my home town

Likewise, and even the longest route is only about 7 miles, less than 6 if you take a more direct route down Turners Hill Road

Ok, you win

I have manged to find a website with information about my local FTTC install information but not sure what it means if someone could help details are as follows
Cabinet - P10 / Probability -100% / Uplift - 57.2% / Phase 5b / Status - part of deployment / Type - FTTC


Thanks

You are on cabinet 10, 100% of the lines in your postcode go to cabinet 10.

Uplift is the amount you multiple your current asdl speed.

Phase 5b is the estimated 3 month slot that Openreach was planning to deploy your cabinet and type is either FTTC or FTTP, in your case FTTC.

Looking at the information as a whole you should be able to order a FTTC service, as it was planned by Openreach and should have been completed by now, likely their was a problem with the cab and its either no longer planned or has been bumped further down the to do list.

Bt Openreach are now saying they have never sought planning permission for the cabinet in lion lane as they could not find a suitable place for the box. below are two documents. One were the planning permission was sought and the secend when it was granted

permission sought

Permission Granted

I am going to fight this to the end

The documents you link to are for the Parish council, you need the district council approval............the good news is they also approved it.

Midsussex planning portal

http://pa.midsussex.gov.uk/online-applications/appli...

Link to decision document - see the second page.

There were also a few objections/comments.

Hopefuly the links will work

Edit: Oddly the recommendations sheet shows that the parish council objected as it was in a prominent position and detracted from a conservation area!

And another edit:

If you download the original application it's got the contact numbers, address and email for the company that put in the application - perhaps you should phone them.

Good luck!

Edited by R0NSKI (Wed 12-Sep-12 14:02:10)

Thought I would give you an update on what's going on so far and just to say thanks for all your help so far.
Openreach have admitted there have been obvious communications issues and are going to look into this. Have also spoken to harlequin plc who origanily applied for the planning permission they are going to chase up with openreach planning and try and get this moving.


So hopefully things will start to happen now

Hi I also live in turners hill and can only get 1.5 Mb broadband.

What was the latest you heard and if you ever got fibre optic?

Thanks

BT infinity activated in the area on Monday!

from 1.5 Mb
To 70 Mb woop!

In reply to a post by mselley:

BT infinity activated in the area on Monday!

FTTC, please! Amazing how BT have got away with this "Infinity, only from BT" malarkey. Maybe other ISPs need to come up with a snappy exclusive brand name for it.

Not really gotten away with anything, BT retail have been on the ball with their marketing, while the other Isp's have been far behind in advertising their fibre services.

Maybe a company of BT's size can afford a little more advertising than nearly all the rest put together . In fact more than the annual turnover of several of them.

However no-one can argue with the brilliance of the "Infinity, only from BT" as the ending to a long advert about superfast broadband.

The serious players on the Openreach platform are BT, Sky and TalkTalk. None of whom are short of a bob or two when it comes to advertising.

In TalkTalk's case, they make less from a subscriber going to FTTC. It probably isn't a surprise that they don't advertise heavily.

It wouldn't surprise me if Sky's numbers led to the same conclusion.