Is data base wrong? Will it improve?

Not been here for a long time so its good to see you are still so active. Sorry for low level of my post but I'm not very technical and thought it best to give as much detail as possible. Hope you can help me this time. I've got "standard" broadband from BT and getting up to 3.5mb which is top end of their suggested speed capability indicating no current line problems?

Having previously had 40mb fibre from Sky before I moved house I have been checking my new house on Openreach Superfast Broadband availability checker almost daily for the last few months. (Sad I know). My Exchange is Hartley Witney, and the Cabinet is no 6 about 100-200 yards from my house.

Today the status changed to "Accepting Orders" so I started to investigate suppliers. PlusNet, Sky and BT all quote possible speed capability of 5-9mb which is very low compared to my expectations.

This is apparently called Faster Broadband (at least by BT) and is offered as a product when BT Wholesale database reports less than 15mb capability. Product such as Infinity cannot be offered unless database reports higher capability apparently.

Do you think this is it or as the cabinet is newly enabled will things improve over time? Dosnt seem to be a line problem or distance issue so are there any other routes to investigate why product like Infinity is not being offered. Thanks in advance. John

What does the DSL checker say for your line? www.dslchecker.bt.com
Use the full address if you haven't got a phone number for it, not the postcode checker.
Try the neighbouring lines too if there are any.

Are your sure the cabinet that you say is 200 yards away is your cabinet?

As far as I can see this is where cabinet 6 is, sadly google hasn't been there since mid 2009 so you won't see any fibre cabinets there.

And homes near this area are down as 70 to 80Mbps.

Paul

I thought it was here

Cabinet 6 in The Hurst, Winchfield

That's the one BB

In reply to a post by BatBoy:

What does the DSL checker say for your line?

Cant seem to find how to copy screen shot but says same type of number range 5-9mb ish,

Post deleted by BatBoy

In reply to a post by BatBoy:

I thought it was here

Hmm, strange, due to the one I linked to is in the correct locations for this address: 5 STATION HILL, WINCHFIELD, HOOK, RG27 8BX
So mine seems for possible.

The location for yours doesn't match the roads close to it like The Hurst etc.

Paul

VDSL Range A (Clean) High 9.3 Low 5.8
VDSL Range B (Impacted) Hgh 9.3 Low 3.1

So I'm presuming this is the same as 5-9mb being quoted as likely speed. SamKnows reports the same numbers.

Given close Cabinet distance and no apparent line problems my question is why so low speeds and will it change over time after recently activated cabinet becomes more used. Tested a couple of other local phone numbers and similar projections or less.

Hmm, strange, due to the one I linked to is in the correct locations for this address: 5 STATION HILL, WINCHFIELD, HOOK, RG27 8BX
So mine seems for possible.

The location for yours doesn't match the roads close to it like The Hurst etc.

Paul


BB's link and indeed mine are actually in the Hurst and is my Cabinet.

I live about a mile from Station Hill so not really interested in that one.

It could be a bad estimate but it also could be spot on. The only way to tell is to order the service and then check out the modem stats, I suppose.

You are right Batboy, I've worked off of that blighter.

edit ... Nope, just checked my network records jcn Station Rd/Winchfield Rd.

But I deffo have worked at the one Batboy pictured.

Edited by Zarjaz (Fri 08-Jul-16 20:01:46)

In reply to a post by Leggie:

Hmm, strange, due to the one I linked to is in the correct locations for this address: 5 STATION HILL, WINCHFIELD, HOOK, RG27 8BX
So mine seems for possible.

The location for yours doesn't match the roads close to it like The Hurst etc.

Paul

BB's link and indeed mine are actually in the Hurst and is my Cabinet.

I live about a mile from Station Hill so not really interested in that one.

Well I think you might be interested in it due to I really think the one I pointed to is your cabinet hence the speed you are listed as.

The cabinet BB linked to doesn't match up with the speed for road The Hurst, they should be getting a hell of a lot faster than that, where as the one I linked to seems about right for all the post codes for cabinet 6.

And if what you say about the cabinet I have linked to, then how comes
"Address CHASE, STATION HILL, WINCHFIELD, HOOK, RG27 8BX on Exchange HARTLEY WINTNEY is served by Cabinet 6" is listed as 80Mbps and on cabinet 6.

Also that speed you say is probably right for a fibre cabinet a mile away.

Paul

Aha, the one Batboy pictured is SCP 6/1.

Aha indeed. So what does that mean?

It's a secondary cross connection point, 6 being the main one, just a big overground joint.

So the VDSL comes from cab 6 as Paul said?

So the actual PCP with the FTTC cab is a long way from the OP's location, hence the low estimated speeds. That's a bit of a let down!

Yep, very, very occasionally the secondary will get a fibre twin, but then in all the cases I've seen this has been done by local schemes, and usually the 'old' SCP becomes a new stand alone cab, to save confusion in the ordering.

In reply to a post by Zarjaz:

You are right Batboy, I've worked off of that blighter.

edit ... Nope, just checked my network records jcn Station Rd/Winchfield Rd.

But I deffo have worked at the one Batboy pictured.

Don't you mean the Station Rd / Odiham Rd Junction ?

Paul

That's where the Openreach crib sheet places cab 6 Hartley Wintney.

In reply to a post by Zarjaz:

That's where the Openreach crib sheet places cab 6 Hartley Wintney.

I was referring to where you said "Station Rd/Winchfield Rd" Google Maps has that junction as "Station Rd / Odiham Rd" that's what I was referring to.

Paul

Many thanks everyone you've all been a great help and also exercised my tired old brain.

Apologies for questioning you PaulKirby but I'm sure you can understand why I thought that a Green Cabinet 8 or 9 doors away from my house with a big number 6 on it was in fact mine rather than another one a mile away. Heh ho back to the drawing board I suppose.

Now to Zarjaz and anyone else who can help. Does this mean I'm connected to Cabinet 6/1 before going onto the real Cabinet 6? If so what are the chances of 6/1 ever being "fibred" and made a stand alone?. Is there anywhere I can find out if there are future plans for this? Can any pressure be bought to bare on anyone to include this?

So near but so far........ oh and thanks to everyone again. Great place this TBB!

Edited by deleted (Sat 09-Jul-16 09:00:58)

In reply to a post by Leggie:

Apologies for questioning you PaulKirby but I'm sure you can understand why I thought that a Green Cabinet 8 or 9 doors away from my house with a big number 6 on it was in fact mine rather than another one a mile away. Heh ho back to the drawing board I suppose.

No worries, I even had to recheck at one point, but after my normal speed checks you can rule out stuff.

I hope you get it resolve soon.

Paul

In reply to a post by Leggie:

Does this mean I'm connected to Cabinet 6/1 before going onto the real Cabinet 6? If so what are the chances of 6/1 ever being "fibred" and made a stand alone?.

It does happen. The village phone lines where I live, up to October last year, used to be connected via a local connection box through to cabinet (No.2) in the next village (about 3km away) and then onto the exchange (about another 4km). We now have a fibre cabinet (No.3) located adjacent to the original connection box in the village (where it connects to the 'main' fibre connection I couldn't tell you). As it is, if I'd remained on ADSL I'd still be plodding along at about 1.4mb/s.

As to getting it upgraded, It really does depend on how much money your local BDUK is prepared to spend on getting you 'real' superfast broadband, and their solutions. For instance, round these parts fixed wireless seems to be the norm for those hard to upgrade places. Indeed, even though we have a fibre cabinet, since it's been installed, a fair number (judging by the aerials that have gone up) have signed up for the wireless connection instead of going the fibre route.

Our local BDUK (onlincolnshire) has a forum where questions much like yours can be channelled through....and get some answers. Even if the answer is 'maybe in 10 years time'! Presumably your area has much the same sort of forum. It should at least have a contact number / email.

If they ever tell you a time frame, I found roadworks.org very handy for keeping up to date for when works were being carried out.

Good luck.

Edited by 69bertie (Sat 09-Jul-16 10:46:34)

suggest you ask your developer to see if they want to fund it

In reply to a post by Fastman2:

suggest you ask your developer to see if they want to fund it

The house is only new to me not just built. Originally in the 30's I think. Thanks anyway

In reply to a post by Zarjaz:

Yep, very, very occasionally the secondary will get a fibre twin, but then in all the cases I've seen this has been done by local schemes, and usually the 'old' SCP becomes a new stand alone cab, to save confusion in the ordering.

Thanks for clarification. I've emailed HampshireSuperfastBroadband asking them if SCP6/1 features in any future plans. I'll let you know if I get a response. Thanks again. John

Good luck, I am painfully aware of how pants ADSL service is out your way.

So if you sign up to 'Faster Broadband' is this still technically VDSL without the promise of infinity?

Is 5-9mbps an improvement on what you have now?

Yes it's still VDSL but the speed estimate is less than 15Mbps

In reply to a post by brandscill:

So if you sign up to 'Faster Broadband' is this still technically VDSL without the promise of infinity?

Is 5-9mbps an improvement on what you have now?
[/quote

As quoted in the original post I'm getting about 3mb from a range quoted of 1.5 to 3.5 so good for the area. (Lots of neighbours down in the 1.5 range.) So 5-9 is potentially 2-3 times faster but still not "Superfast". Can't see anything being done to PCB 6 as its been upgraded already so its the distance that appears to be the problem. Doing something to SCP 6/1 seems to be only option to get Infinity?]

(You've got a "]" missing at the end of your quote - can edit for up to 12 hours. Ah - I see it is at the end ).

Infinity is purely a BT Retail product, only open to customers with estimates of 15Mbps or above. Below that BT call it "Faster broadband with Fibre".

All other companies that provide FTTC/VDSL2 provide it as low as 5Mbps I think. Maybe even BT go that low. At the beginning IIRC some went as low as 2Mpbs. Which for customers getting far less than that on ADSL was worth taking. 2Mbps was still useful in those days as all the catchup and streaming services were either not in existence or very low takeup.

Edited by RobertoS (Sun 10-Jul-16 12:40:32)

9Mbp/s would be a nice improvement then