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Standard User deleted
(deleted) Thu 18-Jun-20 13:49:42
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Can't find my fttc cabinet


[link to this post]
 
Does anyone know how to find a fttc cabinet, I have done some walking but still can't find it?
I am connected to Cabinet 5 on the croft exchange (NECOT)
Any help would be great
Thanks
Administrator MrSaffron
(staff) Thu 18-Jun-20 14:08:22
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Re: Can't find my fttc cabinet


[re: deleted] [link to this post]
 
https://www.google.co.uk/maps/@54.4838727,-1.5449149...

near the PCP within 100m might even be hidden by overgrown hedge

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Woolwich
(committed) Thu 18-Jun-20 14:12:10
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Re: Can't find my fttc cabinet


[re: deleted] [link to this post]
 
In reply to a post by TomK134:
Does anyone know how to find a fttc cabinet, I have done some walking but still can't find it?
I am connected to Cabinet 5 on the croft exchange (NECOT)
Any help would be great
Thanks

Have you found Cabinet 5? The Fibre cabinet won't be too far away from that. This site is half useful as its out of date for many places and the map show the postcode of the cabinet, not its actual location. But its a start. https://www.telecom-tariffs.co.uk/codelook.htm?xid=1...


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Standard User Woolwich
(committed) Thu 18-Jun-20 14:15:27
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Re: Can't find my fttc cabinet


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
near the PCP within 100m might even be hidden by overgrown hedge


Codelook says "FTTC being Connected, live due by June 2020 Phase Commercial Extension 1920 23b" so might not be visible yet!
Standard User deleted
(deleted) Thu 18-Jun-20 14:23:35
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Re: Can't find my fttc cabinet


[re: Woolwich] [link to this post]
 
Found the PCP and know where cabinet is know however it seems far away from PCP c.300m, would this affect speed
Standard User Zarjaz
(eat-sleep-adslguide) Thu 18-Jun-20 16:00:38
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Re: Can't find my fttc cabinet


[re: deleted] [link to this post]
 
I believe you have misunderstood something.

The copper PCP or cabinet will have an associated fibre DSLAM ‘twin’ (unless its an all in one cab, the fibre twin will normally be no more than 50 metres from its copper ‘patent’ cab.

Standard User j0hn83
(fountain of knowledge) Thu 18-Jun-20 16:07:23
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Re: Can't find my fttc cabinet


[re: deleted] [link to this post]
 
In reply to a post by TomK134:
Found the PCP and know where cabinet is know however it seems far away from PCP c.300m, would this affect speed


The fibre twin cannot be 300m from the PCP.

That absolutely would affect speed, massively.

The fibre cabinet is usually within 50m, but is built as close to the PCP as possible.
AIUI the maximum distance is around 100m, though I've never seen 1 that far away.

It would be a monumental screw up if a fibre cabinet has been built 300m from its PCP.
Standard User witchunt
(experienced) Thu 18-Jun-20 16:11:24
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Re: Can't find my fttc cabinet


[re: Zarjaz] [link to this post]
 
DSLAM should be about 5 metres from the PCP. I assumed the op meant they were about 300m away from the cabinet
Standard User witchunt
(experienced) Thu 18-Jun-20 16:17:31
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Re: Can't find my fttc cabinet


[re: Woolwich] [link to this post]
 
The cabinet has been in service for a few months now. Latest streetview image is from May 2019 so the DSLAM won't be shown
Standard User deleted
(deleted) Thu 18-Jun-20 16:20:37
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Re: Can't find my fttc cabinet


[re: j0hn83] [link to this post]
 
Yes that's what I thought however on the website linked in an earlier reply it says the postcode of the fibre cabinet and when I measured the distance to the PCP it was around 200-300m
However it may just be inaccurate on the website side of things as to the exact location of the fibre
Standard User ian72
(eat-sleep-adslguide) Thu 18-Jun-20 16:23:55
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Re: Can't find my fttc cabinet


[re: deleted] [link to this post]
 
If you are using a postcode for judging location then postcodes are very innacurate. Really you need to go and find the main cabinet which the location was provided by MrSaffron and then have a little look for the fibre twin - it won't be far away.

Edited by ian72 (Thu 18-Jun-20 16:24:47)

Standard User Zarjaz
(eat-sleep-adslguide) Thu 18-Jun-20 18:01:23
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Re: Can't find my fttc cabinet


[re: witchunt] [link to this post]
 
It seems not. .....
https://forums.thinkbroadband.com/fibre/t/4649144-re...

Standard User caffn8me
(eat-sleep-adslguide) Thu 18-Jun-20 19:13:13
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Re: Can't find my fttc cabinet


[re: witchunt] [link to this post]
 
In reply to a post by witchunt:
DSLAM should be about 5 metres from the PCP.
It's nice if it is but it's not always the case. The PCP that I'm currently connected to is almost thirty metres from its associated DSLAM, which is on the opposite sde of the road and round a corner. You can't see one from the other.

The PCP does have a nice new live G.Fast pod which is a consolation wink

Sarah

--
If I can't drink my bowl of coffee three times daily, then in my torment, I will shrivel up like a piece of roast goat

Spiders on coffee - Badass spiders on drugs
Standard User jchamier
(eat-sleep-adslguide) Thu 18-Jun-20 19:30:33
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Re: Can't find my fttc cabinet


[re: caffn8me] [link to this post]
 
In reply to a post by caffn8me:
DSLAM should be about 5 metres from the PCP.
It's nice if it is but it's not always the case. The PCP that I'm currently connected to is almost thirty metres from its associated DSLAM, which is on the opposite sde of the road and round a corner. You can't see one from the other.
Mine is similar.

The PCP does have a nice new live G.Fast pod which is a consolation wink

Mine doesn't but at 450m from the PCP it wouldn't have been available to me.

20 years of broadband connectivity since 1999 trial - Live BQM
Standard User Taras
(eat-sleep-adslguide) Thu 18-Jun-20 19:40:13
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Re: Can't find my fttc cabinet


[re: caffn8me] [link to this post]
 
Mine is about 5m appart but with a pole inbetween the two cabs.. And no G.Fast and i'm about 1500m away from it - queue 1mbit uploads
Standard User caffn8me
(eat-sleep-adslguide) Thu 18-Jun-20 19:52:30
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Re: Can't find my fttc cabinet


[re: jchamier] [link to this post]
 
In reply to a post by jchamier:
Mine doesn't but at 450m from the PCP it wouldn't have been available to me.
That doesn't sound like a recipe for a fast connection frown

I've actually been poking around online this afternoon trying to find a cabinet as I've been asked to go and look at a property which allegedly has slow internet. It's on G.Fast and the BT checker reports a recently observed sync of 330/50. The last FTTC sync on the previous service was 80/20. The checker also reports a downstream handback threshhold of 330 so it's got to be incredibly close to the cabinet.

The technician from the contracted IT support company who visited a couple of weeks ago reported a downstream speed of 22Mbps and upstream of 20Mbps. I'm putting money on that being a wi-fi result and bad wi-fi being the root cause of all the reported issues smile

Sarah

--
If I can't drink my bowl of coffee three times daily, then in my torment, I will shrivel up like a piece of roast goat

Spiders on coffee - Badass spiders on drugs
Standard User caffn8me
(eat-sleep-adslguide) Thu 18-Jun-20 19:56:35
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Re: Can't find my fttc cabinet


[re: Taras] [link to this post]
 
In reply to a post by Taras:
Mine is about 5m appart but with a pole inbetween the two cabs.. And no G.Fast and i'm about 1500m away from it - queue 1mbit uploads
I'd have real problems if my uploads could only go at that speed.

Sarah

--
If I can't drink my bowl of coffee three times daily, then in my torment, I will shrivel up like a piece of roast goat

Spiders on coffee - Badass spiders on drugs
Standard User Zarjaz
(eat-sleep-adslguide) Thu 18-Jun-20 20:05:47
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Re: Can't find my fttc cabinet


[re: caffn8me] [link to this post]
 
It happens, a lot.

What baffles me, is why CP’s can’t get the punters to carry out a few simple steps to rule this kind of thing out before shuffling the issue down to ‘the supplier’ ... by which point the punters are convinced it’s a line issue.

Standard User Taras
(eat-sleep-adslguide) Thu 18-Jun-20 20:12:29
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Re: Can't find my fttc cabinet


[re: caffn8me] [link to this post]
 
In reply to a post by caffn8me:
The technician from the contracted IT support company who visited a couple of weeks ago reported a downstream speed of 22Mbps and upstream of 20Mbps. I'm putting money on that being a wi-fi result and bad wi-fi being the root cause of all the reported issues smile


or old wifi gear.
Standard User Taras
(eat-sleep-adslguide) Thu 18-Jun-20 20:13:34
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Re: Can't find my fttc cabinet


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
It happens, a lot.

What baffles me, is why CP’s can’t get the punters to carry out a few simple steps to rule this kind of thing out before shuffling the issue down to ‘the supplier’ ... by which point the punters are convinced it’s a line issue.


quite. I've had clients ask me wifi speeds, I always ended up doing it as a freebie.
Standard User Taras
(eat-sleep-adslguide) Thu 18-Jun-20 20:15:08
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Re: Can't find my fttc cabinet


[re: caffn8me] [link to this post]
 
In reply to a post by caffn8me:
In reply to a post by Taras:
Mine is about 5m appart but with a pole inbetween the two cabs.. And no G.Fast and i'm about 1500m away from it - queue 1mbit uploads
I'd have real problems if my uploads could only go at that speed.


Its become a painful limitation for me now. I'm on a side of a small valley and that limits wireless :|.
Standard User jchamier
(eat-sleep-adslguide) Thu 18-Jun-20 20:15:13
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Re: Can't find my fttc cabinet


[re: caffn8me] [link to this post]
 
In reply to a post by caffn8me:
That doesn't sound like a recipe for a fast connection frown

Over about 8 years VDSL went from 60/10, but dropped to 40/3, so I jumped ship to Virgin, which has the variable latency you see on BQM graphs, but I'm getting a solid 20 Mbps upload. Thankfully I made the change before this pandemic, as I've been in non stop web calls since - and the old 3 to 4 Mbps upload would have meant "no video".

The technician from the contracted IT support company who visited a couple of weeks ago reported a downstream speed of 22Mbps and upstream of 20Mbps. I'm putting money on that being a wi-fi result and bad wi-fi being the root cause of all the reported issues smile

That does sound like it! Living in a flat, I've given up with 2.4GHz, especially with everyone at home, but I hit my first problem with 5GHz, someone else's router on my channel. Easily solved, but means some (really cheap) TV streaming kit (e.g. NowTV stick) can no longer see my 5GHz network.

20 years of broadband connectivity since 1999 trial - Live BQM
Standard User jchamier
(eat-sleep-adslguide) Thu 18-Jun-20 20:17:04
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Re: Can't find my fttc cabinet


[re: caffn8me] [link to this post]
 
In reply to a post by caffn8me:
I'd have real problems if my uploads could only go at that speed.

I'd be looking at external cellular solutions, but in this pandemic my two providers have dropped download speeds a massive amount, one has gone from averages of 130 Mbps to 28 Mbps, and the other from 70 Mbps to about 15 Mbps. Its all these people at home!

20 years of broadband connectivity since 1999 trial - Live BQM
Standard User witchunt
(experienced) Thu 18-Jun-20 20:57:27
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Re: Can't find my fttc cabinet


[re: caffn8me] [link to this post]
 
Sorry, I was being specific to the OP's cabinet

Edited by witchunt (Thu 18-Jun-20 20:58:08)

Standard User APTMAN
(member) Thu 18-Jun-20 21:14:46
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Re: Can't find my fttc cabinet


[re: MrSaffron] [link to this post]
 
That's got 7 on the end not 5 !.
Standard User caffn8me
(eat-sleep-adslguide) Thu 18-Jun-20 21:23:53
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Re: Can't find my fttc cabinet


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
It happens, a lot.

What baffles me, is why CP’s can’t get the punters to carry out a few simple steps to rule this kind of thing out before shuffling the issue down to ‘the supplier’ ... by which point the punters are convinced it’s a line issue.
I think a lot of punters are so convinced it's a supplier issue that they don't even bother to go through the tests but say they have.

Sarah

--
If I can't drink my bowl of coffee three times daily, then in my torment, I will shrivel up like a piece of roast goat

Spiders on coffee - Badass spiders on drugs
Standard User caffn8me
(eat-sleep-adslguide) Thu 18-Jun-20 21:33:15
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Re: Can't find my fttc cabinet


[re: Taras] [link to this post]
 
In reply to a post by Taras:
or old wifi gear.
Brand new Smart Hub 2 - but in an area that's likely to have lots and lots of neighbouring wi-fi routers. I haven't been to have a look yet but am more than a bit curious how the wi-fi gets around the house as it's properly enormous.

Sarah

--
If I can't drink my bowl of coffee three times daily, then in my torment, I will shrivel up like a piece of roast goat

Spiders on coffee - Badass spiders on drugs
Standard User caffn8me
(eat-sleep-adslguide) Thu 18-Jun-20 21:34:57
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Re: Can't find my fttc cabinet


[re: witchunt] [link to this post]
 
In reply to a post by witchunt:
Sorry, I was being specific to the OP's cabinet
Gotcha smile

Sarah

--
If I can't drink my bowl of coffee three times daily, then in my torment, I will shrivel up like a piece of roast goat

Spiders on coffee - Badass spiders on drugs
Standard User caffn8me
(eat-sleep-adslguide) Thu 18-Jun-20 21:41:52
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Re: Can't find my fttc cabinet


[re: jchamier] [link to this post]
 
In reply to a post by jchamier:
That does sound like it! Living in a flat, I've given up with 2.4GHz, especially with everyone at home, but I hit my first problem with 5GHz, someone else's router on my channel. Easily solved, but means some (really cheap) TV streaming kit (e.g. NowTV stick) can no longer see my 5GHz network.
I've given up on 2.4GHz at home too except for an old Raspberry Pi which I use as a Volumio player. It's in the bathroom about four feet from an access point and just about copes. I'm a good neighbour and have the power on 2.4GHz turned down to low.

Sarah

--
If I can't drink my bowl of coffee three times daily, then in my torment, I will shrivel up like a piece of roast goat

Spiders on coffee - Badass spiders on drugs
Standard User witchunt
(experienced) Thu 18-Jun-20 21:42:36
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Re: Can't find my fttc cabinet


[re: APTMAN] [link to this post]
 
Nah, that's PCP 5
Administrator MrSaffron
(staff) Thu 18-Jun-20 22:07:54
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Re: Can't find my fttc cabinet


[re: Woolwich] [link to this post]
 
Cab went live in April

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Administrator MrSaffron
(staff) Thu 18-Jun-20 22:09:08
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Re: Can't find my fttc cabinet


[re: ian72] [link to this post]
 
Codelook cabinet locations are not to be relied on

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Fastman3
(learned) Thu 18-Jun-20 22:12:02
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Re: Can't find my fttc cabinet


[re: deleted] [link to this post]
 
Does anyone know how to find a fttc cabinet, I have done some walking but still can't find it?
I am connected to Cabinet 5 on the croft exchange (NECOT)
Any help would be great
Thanks

not sure why the cabinet location is even of interest

you can either get a superfast service from or you cannot (if your cant there are only 3 reasons if you cannot reason 1 cab not enable,d reason 2 cab enabled but you out of distance so no vdsl speed reason 3 cab enable you in distance but no capactity (no vds speed)

Edited by Fastman3 (Thu 18-Jun-20 22:13:26)

Standard User Taras
(eat-sleep-adslguide) Thu 18-Jun-20 22:13:59
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Re: Can't find my fttc cabinet


[re: caffn8me] [link to this post]
 
Ahh interesting, either the SH2 is rubbish at choosing a different channels or its a dud, or its got lovely thick walls. Or th most likely they need extra APs
Standard User caffn8me
(eat-sleep-adslguide) Thu 18-Jun-20 22:41:54
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Re: Can't find my fttc cabinet


[re: Taras] [link to this post]
 
In reply to a post by Taras:
Ahh interesting, either the SH2 is rubbish at choosing a different channels or its a dud, or its got lovely thick walls. Or th most likely they need extra APs
Until I get on site and have a look, I won't know. I haven't a clue whether there are wi-fi repeaters or hardwired access points.

The property is so large that only ethernet connected access points will be any use. It's spread over four floors, they're likely to be of reinforced concrete construction and the router may well be in the basement plant room (which is a fifth level).

I also suspect that the proximity to other properties means that there aren't any 2.4GHz channels which aren't completely congested.

Sarah

--
If I can't drink my bowl of coffee three times daily, then in my torment, I will shrivel up like a piece of roast goat

Spiders on coffee - Badass spiders on drugs
Standard User candlerb
(experienced) Thu 18-Jun-20 23:00:18
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Re: Can't find my fttc cabinet


[re: Fastman3] [link to this post]
 
In reply to a post by Fastman3:
not sure why the cabinet location is even of interest

you can either get a superfast service from or you cannot (if your cant there are only 3 reasons if you cannot reason 1 cab not enable,d reason 2 cab enabled but you out of distance so no vdsl speed reason 3 cab enable you in distance but no capactity (no vds speed)


Case 2 is wrong. It's not a matter of "yes or no" for vdsl. If you are close enough you'll get full 80/20 speed; then the further away you are, the slower the speed. Eventually, a mile or two out, the vdsl speed becomes lower than adsl speed. At that point you can claim "no point taking vdsl" (although I note BT have still been migrating adsl users to vdsl at the margins)

Tthe distance to the cabinet is very important, as the length of the line is the main factor that determines the speed you'll get.
Standard User Zarjaz
(eat-sleep-adslguide) Fri 19-Jun-20 05:03:57
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Re: Can't find my fttc cabinet


[re: caffn8me] [link to this post]
 
Agreed.

Standard User Taras
(eat-sleep-adslguide) Fri 19-Jun-20 09:36:58
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Re: Can't find my fttc cabinet


[re: caffn8me] [link to this post]
 
Please do keep us (me) updated LOL
Standard User Fastman3
(learned) Fri 19-Jun-20 09:59:22
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Re: Can't find my fttc cabinet


[re: candlerb] [link to this post]
 
Case 2 is correct

VDSL is VDSL i never mentioned the speed (that determined by dsitance) and out of Distance there will be no speed on the checker (worse that ADSL)

if your out of distance no VDSL - Bearing my mind my day job i find it hilarious someone is trying to explain VDSL to me
Standard User APTMAN
(member) Fri 19-Jun-20 10:21:38
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Re: Can't find my fttc cabinet


[re: witchunt] [link to this post]
 
So if you go past it to the left and zoom in it looks like a 7 to me, might need new glasses though.
I thought 5 was near the railway line ?.
Standard User MHC
(sensei) Fri 19-Jun-20 10:26:45
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Re: Can't find my fttc cabinet


[re: candlerb] [link to this post]
 
In reply to a post by candlerb:
Eventually, a mile or two out, the vdsl speed becomes lower than adsl speed. At that point you can claim "no point taking vdsl" (although I note BT have still been migrating adsl users to vdsl at the margins


No true. You cannot make that statement without knowing the distances to cabinet and exchange. Friend have VDSL at well over 2 miles and their speed 3.5Mbps is around 4-5 times the ADSL they had previously. And if all ISPs and users on that cabinet migrated to VDSL then power masks could be changed and speeds increase further


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User witchunt
(experienced) Fri 19-Jun-20 10:42:54
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Re: Can't find my fttc cabinet


[re: APTMAN] [link to this post]
 
PCP 7
Standard User RobertoS
(elder) Fri 19-Jun-20 18:53:54
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Re: Can't find my fttc cabinet


[re: APTMAN] [link to this post]
 
In reply to a post by APTMAN:
So if you go past it to the left and zoom in it looks like a 7 to me, might need new glasses though.
I thought 5 was near the railway line ?.
Just to help a little bit, it could be your screen.

On my Dell laptop the picture as linked to does look a bit unclear and smudged, and when I increase the size onscreen it does seem to look a bit like a 7.

However it would be unusual for MrSaffron to be wrong on cases like this, and out of the question for witchunt to be.

When you first queried it I tried to go past it to about half way across and a bit down Avon Road, then rotate to look back at it. Strangely difficult. From that view, although still a bit unclear, it looks to me to be definitely 5. Which of course, it is smile.

My broadband basic info/help site - www.robertos.me.uk. Domains, sites and mail hosting - Tsohost & Ionos.
Connection - Three B311 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up. 1+ 8 Pro max 80Mbps down, 24Mbps up.
=========================
To argue with a mindless bigot is foolish.
Standard User APTMAN
(member) Fri 19-Jun-20 19:19:45
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Re: Can't find my fttc cabinet


[re: RobertoS] [link to this post]
 
I have my new glasses on order smile
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