|
|
|
HI,
Every since getting FTTP my speed tests have varied wildly, most sites on OOKLA don't test higher than 20MB DL, though UP is always between 68 to 72.
The servers to the ISP do occasionally test at the line speed but all others never beyond 20MB for DL.
I know not a lot to go on but why would it be like this, I expect lower speed but not a loss of 480.
|
|
|
|
How are you testing? Wired or wireless?
When you say 20MB do you mean 20Mb? (There's a huge difference).
Is this a 550/75 Openreach connection?
|
|
|
|
|
|
Register (or login) on our website and you will not see this ad.
|
|
|
Not anymore, they've tested and saying all fine. I did mention that fault the OR engineer found but not interested and also saying they don't have any equipment, all OR equipment. They've offered a WiFi booster!
I am testing using a USB gigabit dongle direct to the router with nothing else plugged into the LAN ports and WiFi switched off.
The peculiar thing is VF servers on Ookla normal test OK, though they also poor speed. Rest other than the odd occasion have always tested 20MB or below.
Product is FTTP sold as 500/70.
Thanks
Edited by Ahmedg (Wed 31-Jan-24 19:31:12)
|
|
|
|
I would go through the complaints process with a view to exiting the contract if they are unable to prove that the service is performing
|
|
|
|
Can you please do a test via TBB and link back to the results page please ......
|
|
|
|
They have escalated let's see what pans out.
It is bloody annoying as speeds are see saw, I've had 485 and easier today after router rebooted 3.14, which is a new law☹️☹️
|
|
|
They've offered a WiFi booster!
Thanks
That really doesn't resolve issues that your line has had!
|
|
|
|
Gigabit USB dongle? OK, but what type of USB port is it plugged into? Call me old fashioned, but I don't trust USB for getting the best from networking.
|
|
|
|
It's a USB C, on my ADSL it was always spot on, FTTP, it's gone to 488 once mostly sub 25MB.
Will do the TBB, in past it's been one of the lowest speeds.
|
|
|
This is the one run this morning wired with no other network activity - not any that would reduce it from 500 to sub 15. TBB tester out of all the speed tests I have run is the only one that also reports the upload as bad, rest are 58 to 72MB
https://www.thinkbroadband.com/speedtest/17067741297...
|
|
|
|
can you do a direct test to the ont, its just rule out the router being the issue. My gut feeling as somebody else has said, the fault you have mentioned in the other thread is still not fixed.
Basically connect a cat cable to the ont to your pc and create a pppoe connection with vlan tagging. Obviously if you have a spare router that can do vlan tagging go for it.
Basically by testing to the ont, you are eliminating your equipment.
|
|
|
|
Thanks will give it a go this evening.
Any guide on how to do the connection settings?
|
|
|
These instructions are broadly generic enough for Window 10 and 11 to help you get going. NB this will only work when you're directly connected to the ONT, and you'll need whatever PPPoE username & password your ISP requires to input into the form (normally goes into the router, ISP-provided routers will often have this preconfigured). Details vary depending on ISP. https://www.asus.com/support/faq/1044512/
Technicolour!
|
|
|
Basically connect a cat cable to the ont to your pc and create a pppoe connection with vlan tagging. Obviously if you have a spare router that can do vlan tagging go for it.
Basically by testing to the ont, you are eliminating your equipment.
There is no vlan tagging on Openreach FTTP outside the ONT. It isn't needed on the router or on the OS with a direct connection.
|
|
|
Test done with cable from the laptop to the ONT, Had to use another laptop as could not connect with the surface, not sure if the laptop is GB ethernet but makes no difference.
https://www.thinkbroadband.com/speedtest/17068103602... - This was with a cat^ cable as was the one below.
https://www.thinkbroadband.com/speedtest/17068105981...
Swapped the cable over for the one VF sent with the router
https://www.thinkbroadband.com/speedtest/17068111793...
https://www.thinkbroadband.com/speedtest/17068112331...
|
|
|
|
Raise a fault with VF, if they won't fix it, leave!.
Sorry about the vlan info, that came from the voda forums and i half thinking it thru at the time
|
|
|
|
They've agreed to let me leave penalty free.
The concern for me is, will the next provider have same issue as well?
|
|
|
|
It may or may not. If the issue is at Voda's end in the exchange it will clear. If its OR equipment then no it will persist and you will have to raise a fault with your new isp.
|
|
|
|
Multiple speed tests connected directly to the ONT give good results to Vodafone servers other than Manchester, any other non VF and its 5 to 25MB speed.
I've put my migration in and moving next Wednesday, not optimistic it will improve as OR told me -15 was a good light reading, since found out its at the lower and not top end.
got to have hope
|
|
|
|
Moved, hope dashed, the line is behaving exactly the same, though pings have improved.
One of the OR engineers told me the light was -15, does fibre light quality / strength (can) vary? is -15 the better end?
Also continuous packet loss on the BQM and using ping plotter, the losses start out at hope 6/7 occasionally 2and sometimes 1,
Could it be my internal network?
I have two external LAN cables that are clipped in etrc and were rated for external use. I have tested them and still pass on the wire sequence test but just thinking if they could be the cause? The erratic speeds have been there even with no cable or WIFI.
|
|
|
FTTP - nope those speeds are a joke.
Still on copper wire Co-ax
I am struggling to find site capable of testing beyond 1,000 mbits, 960 seems to be the limit for 1 gig devices.
I recently upgraded my home network to 2.5 GHz devices and managed to get download speeds of 1160 at the expense of killing to 2.5 GHz port on my hub.
My Broadband Speed Test - Avg Down: 932.3 Mbps, Avg Up: 101.2 Mbps http://tbb.st/1709199804890093955
nb it might say newbie, Been building PCs since 386SX25 late 80's
My network is VM connection Gigabit Hub5 - Gigabit routers - Netgear Nighthawk R8000 & R7800 2 x cat5e cables to work room, have 3 gigabit switches at key points. Routers give me 3x 2.4 & 5 5.0 GHz WiFi channels - one for each device.
Edited by bigluap (Thu 29-Feb-24 13:28:36)
|
|
|
Do you have CityFibre available in your area? Something to consider if your current ISP can't resolve it.
If its an issue on the Fibre (bad splice / dirt in the connection) then Openreach should be able to resolve, but will probably need a fair bit of pressure on your ISP to get them to investigate this.
Which ISP did you move to?
|
|
|
|
Your post really makes no sense! With overheads a 1Gbit/s service will do about 940mbits. Thats same for ethernet as well, this is why you can get a 1.25gbits sfp+ module.
Also if you have upgraded your network to 2.5Gbit/s if you are still on a 1Gbit/s internet that is all you will get
Why 2.5ghz got into your post is anyone's guess
|
|
|
Also if you have upgraded your network to 2.5Gbit/s if you are still on a 1Gbit/s internet that is all you will get If on Virgin Media's DOCSIS network, vastly superior to twisted pair, then VM provide about 1.1 Gbit on their "Gig1" product, and with the Hub 5 and 2.5 Gbit PCs, you should be able to see faster than the normal 940 Mbps. In theory, as I'm not paying that money 
24 years of broadband connectivity since 1999 trial - Live BQM
|
|
|
Using the 2.5 GHZ port the contract states -
Normally available speed
Download between 1054 - 1136 Mbps
Upload between 92 - 104 Mbps
nb it might say newbie, Been building PCs since 386SX25 late 80's
My network is VM connection Gigabit Hub5 - Gigabit routers - Netgear Nighthawk R8000 & R7800 2 x cat5e cables to work room, have 3 gigabit switches at key points. Routers give me 3x 2.4 & 5 5.0 GHz WiFi channels - one for each device.
Edited by bigluap (Thu 29-Feb-24 13:34:29)
|
|
|
only reason I have the 1 Gig service was I got a £30 discount by having it 18 months ago, Which they also offered yesterday wen I called to change it. 500 mbit worked out dearer due to this discount
nb it might say newbie, Been building PCs since 386SX25 late 80's
My network is VM connection Gigabit Hub5 - Gigabit routers - Netgear Nighthawk R8000 & R7800 2 x cat5e cables to work room, have 3 gigabit switches at key points. Routers give me 3x 2.4 & 5 5.0 GHz WiFi channels - one for each device.
|
|
|
What has GHz got to do with anything?
Was Eclipse Home Option 1, VM 2Mb & O2 Standard
Utility Warehouse (up to 16mbps) via Talk Talk, upgraded to fibre 40/10
|
|
|
|
They are building but not got to me yet, few roads should have had some street works this week according to one street but nothing for me.
I moved to Sky, pings are way better but speed is erratic.
Ive run Sky own speed test which I believe is from them to the HUB and that is below minimum guarantee.
There sending an engineer tomorrow so fingers crossed it gets sorted. Having lived with 46Mb for years would be happy with their minimum or even 300 but stable.
I had work IT connect last week and he had to give up as DL was taking ages, he had done same with others and put it down to my connection!!
|
|
|
|
you have your ghz and gbits mixed up........... again 🙈
|
|
|
What has GHtz got to do with anything.
That is the frequency WiFi operates at.!
nb it might say newbie, Been building PCs since 386SX25 late 80's
My network is VM connection Gigabit Hub5 - Gigabit routers - Netgear Nighthawk R8000 & R7800 2 x cat5e cables to work room, have 3 gigabit switches at key points. Routers give me 3x 2.4 & 5 5.0 GHz WiFi channels - one for each device.
|
|
|
I think you need to check your facts and figures.
Was Eclipse Home Option 1, VM 2Mb & O2 Standard
Utility Warehouse (up to 16mbps) via Talk Talk, upgraded to fibre 40/10
|
Pages in this thread: 
Print Thread
Ahmedg
