In reply to a post by j0hn83:

If BT have gone down the "you need a new handset route" then that is a shame

Maybe it is because they don't have (or currently have) the facility to remotely setup VoIP on the BT Hubs after they've been shipped, so to make it simple they are sending new phones so that they can be sent pre-configured. Not ideal though, given some people may want to use their existing phones. I know of at least one elderly relative that would not be able to use those phones due to poor eyesight and that they need a large button phone.

In reply to a post by thomaswarne01:

a question about faults, how will consumers know they have a copper line fault for FTTC, GFast etc when there is no voice side to do 17070 test? as surely if the line keeps dropping sync you will lose the phone whereas pstn would still perhaps get through albeit crackly etc..
So how will faults be identified on Digital lines only?

A different suite of tests ...

In reply to a post by E300:

In reply to a post by j0hn83:

If BT have gone down the "you need a new handset route" then that is a shame

Maybe it is because they don't have (or currently have) the facility to remotely setup VoIP on the BT Hubs after they've been shipped, so to make it simple they are sending new phones so that they can be sent pre-configured. Not ideal though, given some people may want to use their existing phones. I know of at least one elderly relative that would not be able to use those phones due to poor eyesight and that they need a large button phone.

It's an ATA port, analogue telephone adapter.

I'd be very very surprised if a traditional analogue telephone didn't work on the BT digital Voice service via the BT Hub.

In reply to a post by thomaswarne01:

a question about faults, how will consumers know they have a copper line fault for FTTC, GFast etc when there is no voice side to do 17070 test? as surely if the line keeps dropping sync you will lose the phone whereas pstn would still perhaps get through albeit crackly etc..
So how will faults be identified on Digital lines only?

17070 is, was and always has been a simple quiet line test to prove the landline is working clearly.
The ISP has always had their own tests to check for copper line faults.

The 17070 test is pretty pointless/useless without having a traditional landline to check.

The E-Side cables between the FTTC/G.Fast cabinets and the exchange remain connected despite no longer being used for Voice or broadband.
This allows the ISP to run the same tests on the line as before.

In reply to a post by j0hn83:

It's an ATA port, analogue telephone adapter.

I'd be very very surprised if a traditional analogue telephone didn't work on the BT digital Voice service via the BT Hub.

Not saying it couldn't work, but the Hub would need the SIP server details and user name and password before the ATA port became live.

Edited by E300 (Sat 01-Feb-20 15:32:16)

17070 is, was and always has been a simple quiet line test to prove the landline is working clearly.

.... useful to identify the DN

BT manage to setup their Hub's to use a generic username/password for all customers to establish a PPP session.

I would expect the exact same from their VOIP service.

They may use something like TR-069 to populate this automatically when a line goes live but BT usually go down the plug and play route with everything preconfigured.

There are a number of users on here using BT's new Digital Voice service.
I'm sure someone will be happy to connect an analogue telephone to find out.

The beta/trial didn't make any mention of a specific handset.

In reply to a post by j0hn83:

They may use something like TR-069 to populate this automatically when a line goes live but BT usually go down the plug and play route with everything preconfigured.

That's funny, preconfigured would mean they would have had the foresight sometime ago to set up all the hubs just in case, even before they started BETA testing. I can't see that happening can you.

Yes like you said and I did, they should be able to remotely configure the hubs (TR-069), but we are just speculating here that perhaps there is some technical reason they have not been able to do is, hence sending out actual new phones.

There are a number of users on here using BT's new Digital Voice service.

Be interesting to find out, if it is live, begs the question why are they sending out new VoIP phones?

Its not rocket science since BT Consumer can remotely update the firmware and enable and configure features that were previously disabled.

Why new phones, because if you want all the features such as high quality digital voice you will need the new handsets.

In reply to a post by MrSaffron:

Its not rocket science since BT Consumer can remotely update the firmware and enable and configure features that were previously disabled.

Why new phones, because if you want all the features such as high quality digital voice you will need the new handsets.

Do we know what codec they are using for VoIP HD voice?