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Standard User Pheasant
(knowledge is power) Tue 15-Feb-22 12:01:02
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Re: Hey!Broadband in HEMEL HEMPSTEAD


[re: AndyPandy] [link to this post]
 
Welcome to the world of gigabit internet connections….where all the little wrinkles in connectivity are laid bare and no two speed tests will ever necessarily ‘agree’.

That’s just the way it is, there are quite a few dynamic variables in play (mostly out of ones control)…

- PON / SVLAN capacity and contention
- ISP backhaul capacity and contention
- Routing arrangements within ISP network
- Peering arrangement and interconnect capacity
- Speed test server connectivity, capacity and all of the above.

That is why the large ISPs will generally guarantee no more than 50% of headline speeds.

If in the main the various speed test results are broadly in the same range/ ballpark and you are somewhere around 80 to 90% of your headline speed at various times of day, then you are in rude health.
Standard User Grimers
(committed) Tue 15-Feb-22 17:53:38
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Re: Hey!Broadband in HEMEL HEMPSTEAD


[re: Pheasant] [link to this post]
 
Unless you're BT, who guarantees a whopping 700 Mb/s on their 900 Mb/s package!

BT FTTP 900/110
Colaton Raleigh Exchange
Standard User MikeeB
(newbie) Wed 16-Feb-22 10:26:32
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Re: Hey!Broadband in HEMEL HEMPSTEAD


[re: Grimers] [link to this post]
 
Hi All

A quick update:

DL 950
UL 880

Doing speed tests every day on www.speedtests.net Ookie and things look quite stable. still heard no info on router update so will chase to see if I can get to the "Tech" side of the modem.

over all.. sites load very quick and I'm quite happy (ATM)
ANY reduction in anything.. will be straight on the phone..

the staff at H!B have been very helpful - just need more staff for "support" they all use VOIP anyway.

FTTH
Hemel Hempstead
950/900

Hey!Broadband 1GB


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Standard User adslmax
(eat-sleep-adslguide) Wed 16-Feb-22 14:06:37
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Re: Hey!Broadband in HEMEL HEMPSTEAD


[re: MikeeB] [link to this post]
 
What does your BQM are like?
Standard User MikeeB
(newbie) Wed 16-Feb-22 14:11:11
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Re: Hey!Broadband in HEMEL HEMPSTEAD


[re: adslmax] [link to this post]
 
Hello adslmax..!

I have to open the ICMP port as the graph is ALL RED atm..!
waiting for H!B to get back to me..

will keep anyone posted..!

FTTH
Hemel Hempstead
950/900

Hey!Broadband 1GB

Standard User AndyPandy
(fountain of knowledge) Mon 21-Feb-22 11:30:51
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Re: Hey!Broadband in HEMEL HEMPSTEAD


[re: MikeeB] [link to this post]
 
Hey Mikee,, how is your connection holding up?

F&W were "working" on my pole this morning. They literally did nothing! If you have nothing to do for 13 minutes, you can watch them here: https://www.youtube.com/watch?v=8BGI0OLR1-U

Beyond bizarre!


ZeN Unlimited Fibre 2
Fritz!Box 3390
Standard User MikeeB
(newbie) Mon 21-Feb-22 11:39:32
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Re: Hey!Broadband in HEMEL HEMPSTEAD


[re: AndyPandy] [link to this post]
 
Andy

YES.. still hi numbers. if you know the Ski Centre, zoom in on the map and look at the numbers. but over all 900+ both ways. The Softwarez are downloading OK.

Regarding the Pole.. an old 30's duo come to mind...

FTTH
Hemel Hempstead
950/900

Hey!Broadband 1GB

Edited by MikeeB (Mon 21-Feb-22 11:42:26)

Standard User RickHarpo
(newbie) Mon 20-Feb-23 09:45:30
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Re: Hey!Broadband in HEMEL HEMPSTEAD


[re: MikeeB] [link to this post]
 
Are there any updates to HeyBroadband reviews. The last ones seem to be a year ago, I’m just about to be connected this week in HP2 4. on 400Mbps. The survey was incorrect and they had to abort until this week.
Standard User nofappingway
(regular) Thu 02-Mar-23 10:15:45
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Re: Hey!Broadband in HEMEL HEMPSTEAD


[re: RickHarpo] [link to this post]
 
Been with them since March 2021. Other than 1 issue due to their upstream peer, its been solid. They are definitely a more mature organisation than when I joined. I use my own kit with them as what they supplied at the time is basic AF.

One observation is when I joined I got the theoretical maximum of 930Mb/sec for up and down. Now it peeks at 850Mb/s and I can't get above that when testing with iperf3 (you can't trust Speedtest sites due to contention).

I feel like I've been throttled back a bit...or perhaps they've just added a ton more customers. Who knows. That said, very few places will serve you at >500Mb/s anyway.

I pay £29/month for their 900Mb service which is an absolute bargain compared to the competition.
Standard User broo
(newbie) Fri 03-Mar-23 00:27:09
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Re: Hey!Broadband in HEMEL HEMPSTEAD


[re: nofappingway] [link to this post]
 
@nofappingway

Not sure if you're monitoring with a BQM, but have you noticed packet loss recently after the hours of 7~8PM?

5 different graphs i'm monitoring at the moment all show the same.

https://www.thinkbroadband.com/broadband/monitoring/...

1 as an example, however I can provide more if needed.

Been happening the last week or so. (ish) always the same time on each graph.
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