In reply to a post by Kaytfoh:

The NTE5a's are the standard Openreach branded sockets arent they? The ones that come with bell wire removed as opposed to the BT with piper man logo sockets that still have it?

In reply to a post by 4M2:

Are you saying that the dsl link is normally dropped at least once every 48 hours even though you leave the router powered on 24/7?

1
23
45
67
89
1011
1213
1415
1617
1819
2021
2223
2425
26

Status:
                  Configured    CurrentLine Status     ---     SHOWTIME
Link Type       ---     Fast PathOperation Mode  G992.5(ADSL2+)  G992.5(ADSL2+)
 Data Rate Information:
Stream Type     Actual Data RateUpstream        923 (Kbps.)
Downstream      7291 (Kbps.) 
Defect/Failure Indication:Operation Data          Upstream        Downstream
Noise Margin              7.3 dB        8.8 dBLine Attenuation        19.9 dB         33.5 dB
 Indicator Name          Near End Indicator      Far End Indicator
Output Power                           10.1 dBm         0.0 dBmFast Path FEC Correction                 0      0
Interleaved Path FEC Correction         NA      NAFast Path CRC Error                     1714    185
Interleaved Path CRC Error              NA      NALoss of Signal Defect                   10      0
Fast Path HEC Error STR                 7638    198Interleaved Path HEC Error              NA      NA
Error Seconds                           1371    30

In reply to a post by MrSaffron:

Agreed, they are only every going to entertain it as a fault if happening multiple times in the same hour

In reply to a post by beardedwonder:

...I told the guy that I think I should be getting a slightly faster connection ~10Mbps or more. However he said that by line length I can only get 8Mbps, I didn't know whether to take this as; I've been completely uncapped and there's a possibility for my line to automatically sync at a higher speed. Or; We've capped you at 8Mbps because that's the maximum we believe your line can run.

I was told that if I experience a couple of disconnections within the next two or three days I should ring back.

Edited by 4M2 (Thu 20-Sep-12 13:17:15)

In reply to a post by 4M2:

I really don't understand how that guy came to the conclusion that you can only get 8mbps since your downstream adsl2+ attenuation is 33.5dB and SNRM at 8.8dB.

Perhaps others can comment on the error rates etc. but they don't look too bad to me after an up time of more than 22 hours...

Edited by deleted (Thu 20-Sep-12 13:29:00)

In reply to a post by RobertoS:

I repeat - the NTE5A is purely and simply the removable faceplate, and in fact so far as I know is no different when supplied with the current NTE5 from that supplied with earlier versions such as the Piper logoed one.

In reply to a post by beardedwonder:

Maybe I need to get the phone number for 3rd line support! If my service is uncapped then it may eventually sync at a higher speed. If i don't experience too many disconnections I will leave it for 10 days or so to see what happens, and then decide what to do.