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ISP Representative UKDoc
(isp) Thu 18-Oct-12 20:21:12
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Re: Speed question


[re: deleted] [link to this post]
 
Hello,

I had asked the team to take a second look, so glad we got this resolved for you.

Regards

Gavin
Orange Home Broadband

'Here to help'
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User deleted
(deleted) Thu 18-Oct-12 21:44:45
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Re: Speed question


[re: UKDoc] [link to this post]
 
In reply to a post by UKDoc:
Hello,

I had asked the team to take a second look, so glad we got this resolved for you.

Regards

I kept on hassling them after the first engineer visit failed to resolve anything (<4000Kbps sync speed), they reluctantly sent someone else and this rest is in my previous two posts.

Thanks
Standard User deleted
(deleted) Fri 19-Oct-12 17:47:52
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Re: Speed question


[re: deleted] [link to this post]
 
Got a bump up on the upstream this morning:
Text
1
23
Time Connected:  07:52:11
Downstream Rate:  15285kbpsUpstream Rate:     1264kbps

Text
1
23
45
67
89
1011
1213
1415
1617
1819
2021
2223
24
Line Status     ---     SHOWTIME
Link Type       ---     Interleaved PathOperation Mode  G992.5(ADSL2+)  G992.5(ADSL2+)
 Data Rate Information:
Stream Type     Actual Data RateUpstream        1264 (Kbps.)
Downstream      15285 (Kbps.) 
Defect/Failure Indication:Operation Data         Upstream         Downstream
Noise Margin             5.5 dB         6.0 dBLine Attenuation        18.4 dB         31.5 dB
 Indicator Name    Near End Indicator    Far End Indicator
Output Power                    12.8 dBm        0.0 dBmFast Path FEC Correction         NA     NA
Interleaved Path FEC Correction 14863   0Fast Path CRC Error              NA     NA
Interleaved Path CRC Error       39     11Loss of Signal Defect            14     0
Fast Path HEC Error STR          NA     NAInterleaved Path HEC Error       716    3
Error Seconds                   1497    12

Happy Orange BB customer now! I can stream iplayer HD without problems now.

EDIT: Forgot to add; thank you again to everyone here that helped me.

Edited by deleted (Fri 19-Oct-12 19:09:16)


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