BT Infinity - Availability checker

I've just visited here and put my details into the checker. Here's the result:

Great news! We have tested your line and you can get the UK's most complete broadband, BT Total Broadband. you can get:
Broadband option Maximum connection speed When you can get it Action
BT Total Broadband Regular broadband Information We're currently upgrading our network to bring you broadband with speeds of up to 20Mb. 5.0Mb download 01-April-2010 Learn more
BT Total Broadband Regular broadband Information You can get fast and reliable broadband with speeds of up to 8Mb. 4.5Mb download Now

I'm confused three or even four years ago I had 8Mb through BT and now I can get close on 15Mb with O2! Is 1 April the date that Infinity will be available to me?

Edited by deleted (Sat 23-Jan-10 06:03:00)

No sign of infinity in that message, looks more like they are talking about their ADSL2+ product

Hi all,

Some of our customers are reporting seeing some problems with the BT.com line speed checker. We�ve reported this to the technical team who are investigating for us. We�ll post back as soon as we have any news.

BT infinity isn't available to me, but I'm invited to recheck regularly.

My maximum BT Total Broadband speed is given as 9Mbps, not great considering I was getting more the other day.

Hi,

The technical team have told us that they have found a small issue with the checker, but they should have this fixed by this evening. We will keep you updated.

Thanks

Paddy

Thank you

Thought I'd try my own number in it.

Apparently I can get BT Total Broadband right now at 4.5Mbps. But from April 2010 I can get Bt Total Broadband at 5Mbps.

The exchange is 21CN WBC connected (but not Infinity) and I currently get 13Mb from Be. So, BT numbers don't seem to be adding up there.

The Infinity checker, along with all other checkers give no indication of FTTC for me, I am on Caerphilly exchange which has been enabled... Funny thing is that half of the streets where I live ( 10 out 0f 20 ) are having the results for fibre but yet we are all on the same cabinet??????

My adress in Durham was showing up on Thursday/Friday with 20mbit Infinity however over the weekend it disappeared alongside quite a few others.
Lets see if it reappears sometime soon

BT speed checker has never been that accurate and now it seems a bigger mess, not that anyone needs to bother checking anymore the new so called
"Infinity"
(http://dictionary.reference.com/browse/infinity)

Is nothing more than a choice between 20gig capped pacakages or throttled to death Traffic managed so called
"unlimited"
(http://dictionary.reference.com/browse/unlimited)

I know Bt have Indian call centres, but they could atleast use accurate English words to describe their packages.

So much for all the geeks and nerds over the years saying...... We wont have caps when MAX gets here...... We wont have throttles on 21CN..... Fibre is so cheap and capable of heavy bandwidth it wont need tight restrictions............

MOOOOOOOOO Goes the BT cash cow MOOOOOOO


MAYBE BT for once could make a statement instead of a robot like script.

At what point in usage terms will someone will be limited on the so called "unlimited "infinity" product...... Maybe BT_care could answer that (then again obviously NOT!)

Edited by deleted (Mon 25-Jan-10 17:15:18)

Hello All

We were experiencing problems with the BT line speed checker. This has now been fixed and it will show you if BT Infinity is available in your area. If the service is not available in their area then you will need to follow the website for further information as this will be updated accordingly. Go to the following link for more information; Click Here

Thanks

Fionnuala

You line checker is a joke, as usual, because in most places it will show just this:

We have tested your line and of our two broadband products, BT Infinity and BT Total Broadband, you can get the option(s) below. If you don't see BT Infinity, please check back regularly for updates.

Who in their right mind would regularly check for updates on your site when it is common knowledge for users in many towns (in fact, roughly half the UK) that BT never intends to upgrade the lines to fibre in these small towns for many many years to come.

In reply to a post by JNeuhoff:

You line checker is a joke, as usual, because in most places it will show just this:

We have tested your line and of our two broadband products, BT Infinity and BT Total Broadband, you can get the option(s) below. If you don't see BT Infinity, please check back regularly for updates.

Who in their right mind would regularly check for updates on your site when it is common knowledge for users in many towns (in fact, roughly half the UK) that BT never intends to upgrade the lines to fibre in these small towns for many many years to come.

Maybe its called infinity as thats how long many will be checking if they can get it hehe

At what point in usage terms will someone will be limited on the so called "unlimited "infinity" product...... Maybe BT_care could answer that (then again obviously NOT!)

Openreach FTTC presents an ethernet handover at the exchange, and in BT Wholesale's case will feed into the WBC/WBMC system with its current DLM.

Apparently no backbone capacity increases are planned.

What BT Retail do about their WBC/WBMC node capacity, backhaul from those, and FUP, is of course a matter for them.

Edited by RobertoS (Mon 25-Jan-10 23:03:49)

In reply to a post by RobertoS:

At what point in usage terms will someone will be limited on the so called "unlimited "infinity" product...... Maybe BT_care could answer that (then again obviously NOT!)

Openreach FTTC presents an ethernet handover at the exchange, and in BT Wholesale's case will feed into the WBC/WBMC system with its current DLM.

Apparently no backbone capacity increases are planned.

What BT Retail do about their WBC/WBMC node capacity, backhaul from those, and FUP, is of course a matter for them.

Or in short its fast in one blink, crippled the next

Still not showing nothing for my street, however if I put in a postcode for a street down from me it is????? Its only giving me an estimate of a 1.5 Mb connection with their total option too when i connect at 6Mb with Sky......

Cripplied in your eyes, but some of us want to wait and see what people who have the product say about it.

In reply to a post by MrSaffron:

Cripplied in your eyes, but some of us want to wait and see what people who have the product say about it.

Not in my eyes at all, the small print of the FUP says they may reduce speed.

In reply to a post by CARPETBURN:

In reply to a post by MrSaffron:

Cripplied in your eyes, but some of us want to wait and see what people who have the product say about it.

Not in my eyes at all, the small print of the FUP says they may reduce speed.

Standard word to put in surely?

I've just looked at that BT link, which says :-

Become one of the first to experience the internet's true potential now.

http://www.productsandservices.bt.com/consumerProduc...

There should be an asterix with a foot note saying "Well in the UK anyway" or words to that effect. (Speeds quoted at upto 40/10Mbps)
Who does BT's Marketing?

Edited by Vorlon (Tue 26-Jan-10 15:46:06)

In reply to a post by MrSaffron:

Cripplied in your eyes, but some of us want to wait and see what people who have the product say about it.

I think it's crippled as well. It will work for those who-in my opinion-don't really need the speed anyway. Anyone actually trying to use the full speed is going to run into a brick wall pretty quickly.

I think that where it would do most good is in satellite communities who are in the 3km+ range from their town's exchange. It becomes a 'poor man's' exchange and with relative few people using it maybe the limits wouldn't need to be so draconian. They could limit it to 24Mb/s to match ADSL2 and everyone in the outlying community would be getting the same service as their nearby 'townies' currently have. That's a pretty good solution all told and shouldn't cause BT any more grief.

Edited by Andrue (Tue 26-Jan-10 15:53:25)

In reply to a post by MrSaffron:

Cripplied in your eyes, but some of us want to wait and see what people who have the product say about it.

I think a large portion of us are fed up with all BT's nonsense promises of what is to come. Probably because whatever has come in the past has been a huge pita.

The name says it all tbh.....'Infinity'??

A few things we can all be certain of are that the bandwidth allowances will be entirely finite, the roll-out will be slow and awkward, the bugs 'infinite', the excuses overflowing, the support woeful and the shareholders will be having a ball.

I can hardly contain myself

Edited by Finguz (Tue 26-Jan-10 16:31:25)

In reply to a post by somerset:

In reply to a post by CARPETBURN:

In reply to a post by MrSaffron:

Cripplied in your eyes, but some of us want to wait and see what people who have the product say about it.

Not in my eyes at all, the small print of the FUP says they may reduce speed.

Standard word to put in surely?

In reply to a post by somerset:

In reply to a post by CARPETBURN:

In reply to a post by MrSaffron:

Cripplied in your eyes, but some of us want to wait and see what people who have the product say about it.

Not in my eyes at all, the small print of the FUP says they may reduce speed.

Standard word to put in surely?

Except for some protocols it isnt a may its a definite (i was being generous but if you must argue).......
http://tinyurl.com/5fbx5c

quote"Because a lot of P2P traffic is not time-critical, e.g., downloading TV programmes or movies for later viewing, we treat P2P traffic differently from time-critical traffic (such as surfing, streaming or internet telephony) and apply speed restrictions to all P2P traffic at peak times."

Bang goes their dolly daydream quote here...
http://tinyurl.com/yzzxuff

which states "...speeds of up to 40Mb and upload speeds of up to 10Mb, you'll be able to do so much more at the same time � and in an instant."

Really im interested how ill get MORE p2p in AN INSTANT if its throttled.

do i even need to rip the quote of......
"Become one of the first to experience the internet's true potential now."

^^^^ Bwahahahaha........ So many places to start on ripping that to shreds. Didnt they say similar nonsense when they launched 8Mb...... Marketting department must be getting old.

Edited by deleted (Tue 26-Jan-10 16:43:37)

In reply to a post by Andrue:

In reply to a post by MrSaffron:

Cripplied in your eyes, but some of us want to wait and see what people who have the product say about it.

I think it's crippled as well. It will work for those who-in my opinion-don't really need the speed anyway. Anyone actually trying to use the full speed is going to run into a brick wall pretty quickly.

Exactly and how anyone, especially staff or even the most supportive BT fan can try to claim otherwise is a mystery when BTs small print can as good as be interpreted as....... We are gonna screw you over if you dare use all that speed for anything, or any content ideal for fibre connections.

Oh dear...I though I'd have a quick look at the 'BT Infinity' ( fail ) website and managed to read 4 lines before I noticed a mistake..

BT Infinity Broadband uses fibre optics to enable the super fast broadband speeds, but as this is a new way of transfering the internet into your home not everyone is able to take advantage of this way of achieving such a high speed, so below you will see comparisons of other fast broadband suppliers.

Comparing against.. BT Infinity upto 40Mb/s uploads and 10bm/s downloads from £19.99 a month

That doesn't read correctly to me.....



It's all going to end in tears

Edit: Then we have the 'compare' page....

http://www.btinfinitybroadband.co.uk/compare-fast-br...

Which doesn't mention Virgin because, presumably, they are actually faster!

Edited by Finguz (Tue 26-Jan-10 16:54:07)

In reply to a post by Finguz:

............
Edit: Then we have the 'compare' page....

http://www.btinfinitybroadband.co.uk/compare-fast-br...

Which doesn't mention Virgin because, presumably, they are actually faster!

No sky listed either who did a fibre trial........ Oh and they need to watch thereself.......

Will soon have to remove BE, as they are going to do bonded ADSL2+ capable of UPTO 48Mb, which will also be capable of faster speeds on the down side than this infinity lark.

Hopefully BT remain asleep and O2 sue them for their wrong claims LOL. What a bunch of tools, very selective comparisson.

The real irony.......
http://www.btinfinitybroadband.co.uk/

look down the right hand side...... Google ads for Virgin and bethere LOL

Edited by deleted (Tue 26-Jan-10 17:21:20)

For a little while I was a starting to feel just a tad concerned and then I remembered I lived in the UK and this is normal

In reply to a post by JNeuhoff:

Who in their right mind would regularly check for updates on your site when it is common knowledge for users in many towns (in fact, roughly half the UK) that BT never intends to upgrade the lines to fibre in these small towns for many many years to come.

Or for that matter the larger towns...

Or for that matter the larger towns...

If Openreach are spending millions training up and tooling people to cable and install FTTC and there is proven demand, I doubt they are going to have those people picking their noses after 2012

FTTC is being done by direct not contract labour.

No sky listed either who did a fibre trial.

Sky are playing hard to get on pricing in my view. They are not going to start blowing any trumpets til they are sure that Openreach has given it's lowest price.

Equally they are not going to watch their punters walk. After all, Sky punters are paying well over the odds for Pay TV and they don't want their punters realising just how much they are weighing out every month for low bitrate repeats.

BT Infinity has made the first move, Sky will follow. Particularly if BT Retail leverage the fibre to ramp up BT Vision with new low price Sky Sports.

Edited by deleted (Tue 26-Jan-10 20:39:48)

In reply to a post by CARPETBURN:

....So many places to start on ripping that to shreds. Didnt they say similar nonsense when they launched 8Mb...... Marketting department must be getting old.

I think what BT haven't latched onto is that it is only people over 40 or 50 years old who have a deeply imprinted belief that BT is top quality, reliable and safe, so any pumped up advert is believed.

That market is in (literally) terminal decline.

Edited by RobertoS (Tue 26-Jan-10 22:34:14)

In reply to a post by CARPETBURN:

In reply to a post by Finguz:

............
Edit: Then we have the 'compare' page....

http://www.btinfinitybroadband.co.uk/compare-fast-br...

Which doesn't mention Virgin because, presumably, they are actually faster!

Re your other post about the marketing department, this quote from the link above shows they can't even spell-check things.

BT Infinity Broadband uses fibre optics to enable the super fast broadband speeds, but as this is a new way of transfering the internet into your home ....

Though why that should need a spell-checker ....

Weren't BT one of the complainers to the ASA about Virgin claiming fibre optic broadband?

In reply to a post by RandomJointer:

Or for that matter the larger towns...

If Openreach are spending millions training up and tooling people to cable and install FTTC and there is proven demand, I doubt they are going to have those people picking their noses after 2012

FTTC is being done by direct not contract labour.

Oh didn't want to suggest that just wanted to point out that, contrary to OP's often quoted beliefs, BT don't have anything personal against smaller towns, indeed the FTTC rollout appears to be quite inclusive taking in such places as Andover, Didcot, Kenilworth and other places that are hardly bustling megalopolis.

In reply to a post by RandomJointer:

No sky listed either who did a fibre trial.

Sky are playing hard to get on pricing in my view. They are not going to start blowing any trumpets til they are sure that Openreach has given it's lowest price.

Equally they are not going to watch their punters walk. After all, Sky punters are paying well over the odds for Pay TV and they don't want their punters realising just how much they are weighing out every month for low bitrate repeats.

BT Infinity has made the first move, Sky will follow. Particularly if BT Retail leverage the fibre to ramp up BT Vision with new low price Sky Sports.

LOL you actually think BT Vision with Sky Sports will be cheaper, and people are going to leave sky and the billions of channels they provide to move to BT vision rubbish?

Sky and low bitrates....... Really..... BT Vision do better bitrate HD content do they LOL

Have you seen a doctor?

In reply to a post by RobertoS:

In reply to a post by CARPETBURN:

....So many places to start on ripping that to shreds. Didnt they say similar nonsense when they launched 8Mb...... Marketting department must be getting old.

I think what BT haven't latched onto is that it is only people over 40 or 50 years old who have a deeply imprinted belief that BT is top quality, reliable and safe, so any pumped up advert is believed.

That market is in (literally) terminal decline.

Without being rude, some BT defenders here must be very old, have shares or work for BT...... Nobody else in their right mind would actually think BT provide anything of value compared to the competition.

Virgins fibre atleast downstream is faster

LLU services faster than ADSL/2+ from BT and not throttled to death from many LLU providers.

The only thing top quality from BT is the dribbling ad nonsense.

In reply to a post by RobertoS:

In reply to a post by CARPETBURN:

In reply to a post by Finguz:

............
Edit: Then we have the 'compare' page....

http://www.btinfinitybroadband.co.uk/compare-fast-br...

Which doesn't mention Virgin because, presumably, they are actually faster!

Re your other post about the marketing department, this quote from the link above shows they can't even spell-check things.

BT Infinity Broadband uses fibre optics to enable the super fast broadband speeds, but as this is a new way of transfering the internet into your home ....

Though why that should need a spell-checker ....

Weren't BT one of the complainers to the ASA about Virgin claiming fibre optic broadband?

You forget BT think they but nobody else have a divine right to spout meaningless words and claim their service is something it is not, while others must be punished.

Im not about to say they are senile, but they do seem to have some type of mental issue.

In reply to a post by RobertoS:

Weren't BT one of the complainers to the ASA about Virgin claiming fibre optic broadband?

It's perfectly accurate Bob.

'Uses fibre optics' which is completely true and somewhat different from advertising 'fibre optic broadband'.

In reply to a post by Ignitionnet:

In reply to a post by RobertoS:

Weren't BT one of the complainers to the ASA about Virgin claiming fibre optic broadband?

It's perfectly accurate Bob.

'Uses fibre optics' which is completely true and somewhat different from advertising 'fibre optic broadband'.

'Completely true'........ Really so what about the bit of cable from cabinet to the household...... Is that also "USING" fibre optics?

Seriously you sound like a BT P.R. Guru..... I wont mention what intellect level i deem them, just incase you think its a compliment. When obviously it wouldnt be.

The more you defend them the funnier it gets.

shall i make you feel really dumb..........

http://www.productsandservices.bt.com/consumerProduc...

oh look what they call it...
Quote"BT Infinity is our new fibre optic broadband"

Nice defence attempt, should do more research first though... opps

Edited by deleted (Thu 28-Jan-10 01:23:17)

He's gonna split hairs and insist that it still does use fibre optics. Don't waste your keyboard, we can all see the wood in spite of the trees

Edited by Finguz (Thu 28-Jan-10 02:06:14)

In reply to a post by CARPETBURN:

In reply to a post by RandomJointer:

No sky listed either who did a fibre trial.

Sky are playing hard to get on pricing in my view. They are not going to start blowing any trumpets til they are sure that Openreach has given it's lowest price.

Equally they are not going to watch their punters walk. After all, Sky punters are paying well over the odds for Pay TV and they don't want their punters realising just how much they are weighing out every month for low bitrate repeats.

BT Infinity has made the first move, Sky will follow. Particularly if BT Retail leverage the fibre to ramp up BT Vision with new low price Sky Sports.

LOL you actually think BT Vision with Sky Sports will be cheaper, and people are going to leave sky and the billions of channels they provide to move to BT vision rubbish?

Sky and low bitrates....... Really..... BT Vision do better bitrate HD content do they LOL

Have you seen a doctor?

BT could save millions of £'s on their Infinity availability checker. All they really need is a recording of that Little Britain character.....

"Computer says no"

'Exclusively uses fibre optic' - not good
'uses fibre' - well it does, but also uses a smaller amount of copper.

If WM can use fibre optic broadband, why should BT not be allowed to describe it as fibre optic broadband, both have a similar amount of metal involved now.

Can someone please explain this Fibre to the cabinet thing, where is the fibre coming from, the home to the cabinet, the exchange to the cabinet, and most importantly if it does offer faster speeds than current ADSL2+ (up to 24 Mbit/sec), will other ISP's such as Be /O2 be offering FTTC ?

In reply to a post by MrSaffron:

'Exclusively uses fibre optic' - not good
'uses fibre' - well it does, but also uses a smaller amount of copper.

If WM can use fibre optic broadband, why should BT not be allowed to describe it as fibre optic broadband, both have a similar amount of metal involved now.

Didn't I say that is what he was going to reply with?

And no, neither of them ( and nobody else ) should be allowed to mislead people in the name of profit!

In reply to a post by Anonymous:

Can someone please explain this Fibre to the cabinet thing, where is the fibre coming from, the home to the cabinet, the exchange to the cabinet, and most importantly if it does offer faster speeds than current ADSL2+ (up to 24 Mbit/sec), will other ISP's such as Be /O2 be offering FTTC ?

It's fibre, instead of copper, from the exchange to the cabinet.

Yes. other ISPs like Sky, TalkTalk and o2 will be offering FTTC.

Maybe best to wait for O2 /BE offerings then ... but looking at the upstream line rate with the possibility of 9Mbit/sec, I got a feeling they'll also have to limit it in some way.

I mean most private torrent sites look for a 1:1 sharing ratio, so if you've got the possibility of uploading at 9Mbit/sec, or 8Mbit, or 7Mbit or anything above the current 1.2Mbit, your gonna use it, there are an awful lot of torrenters out there, me included.

Kevin.

In reply to a post by CARPETBURN:

In reply to a post by Ignitionnet:

In reply to a post by RobertoS:

Weren't BT one of the complainers to the ASA about Virgin claiming fibre optic broadband?

It's perfectly accurate Bob.

'Uses fibre optics' which is completely true and somewhat different from advertising 'fibre optic broadband'.

'Completely true'........ Really so what about the bit of cable from cabinet to the household...... Is that also "USING" fibre optics?

Seriously you sound like a BT P.R. Guru..... I wont mention what intellect level i deem them, just incase you think its a compliment. When obviously it wouldnt be.

The more you defend them the funnier it gets.

shall i make you feel really dumb..........

http://www.productsandservices.bt.com/consumerProduc...

oh look what they call it...
Quote"BT Infinity is our new fibre optic broadband"

Nice defence attempt, should do more research first though... opps

You amuse me rather than making me feel dumb. It would appear any attempt to point out the factual holes in your attempts to attack those you disapprove of is being a 'fan boy'.

It uses fibre in the loop so can be described as 'using fibre optics' perfectly well. It doesn't mention anything about exclusive use of fibre optics. I'm not really being pedantic I'm pointing out your attempt to be pedantic fails.

Given that Virgin have been advertising 'fibre optic' broadband I would fully expect BT to describe their product as such given that it's now of a similar ratio of copper to fibre as the Virgin network. Flood gates open, can't beat them join them and all that.

I'm unsure as to why BT should follow some higher moral code than Virgin when it comes to advertising. They tried and failed to stop Virgin calling their product fibre optic so they are, now, just following the rules.

Can someone please explain this Fibre to the cabinet thing

I had a try on this page.

In reply to a post by zebedeee:

BT could save millions of £'s on their Infinity availability checker. All they really need is a recording of that Little Britain character.....

"Computer says no"

Ahhh, now I understand.

I thought it said "Doh!".

Or maybe "Don't!".

The typist must have had a cold.

In reply to a post by MrSaffron:

'Exclusively uses fibre optic' - not good
'uses fibre' - well it does, but also uses a smaller amount of copper.

If WM can use fibre optic broadband, why should BT not be allowed to describe it as fibre optic broadband, both have a similar amount of metal involved now.

I agree they should both be allowed to call it fibre even though part of the connection to a user will use copper, from both BT an Virgin.

HOWEVER... The question remains......

Why did BT beehatch about Virgin calling their hybrid fibre/copper service "Fibre Optic Broadband" and have such issue with it, but then like hypocrites go and do the same thing thereself??????

Would you like me to try and find the news story that appeared on here to refresh things?

Edited by deleted (Thu 28-Jan-10 17:06:14)

In reply to a post by Ignitionnet:

In reply to a post by CARPETBURN:

In reply to a post by Ignitionnet:

... nested quotes trimmed ...

It's perfectly accurate Bob.

'Uses fibre optics' which is completely true and somewhat different from advertising 'fibre optic broadband'.

'Completely true'........ Really so what about the bit of cable from cabinet to the household...... Is that also "USING" fibre optics?

Seriously you sound like a BT P.R. Guru..... I wont mention what intellect level i deem them, just incase you think its a compliment. When obviously it wouldnt be.

The more you defend them the funnier it gets.

shall i make you feel really dumb..........

http://www.productsandservices.bt.com/consumerProduc...

oh look what they call it...
Quote"BT Infinity is our new fibre optic broadband"

Nice defence attempt, should do more research first though... opps

You amuse me rather than making me feel dumb. It would appear any attempt to point out the factual holes in your attempts to attack those you disapprove of is being a 'fan boy'.

It uses fibre in the loop so can be described as 'using fibre optics' perfectly well. It doesn't mention anything about exclusive use of fibre optics. I'm not really being pedantic I'm pointing out your attempt to be pedantic fails.

Given that Virgin have been advertising 'fibre optic' broadband I would fully expect BT to describe their product as such given that it's now of a similar ratio of copper to fibre as the Virgin network. Flood gates open, can't beat them join them and all that.

I'm unsure as to why BT should follow some higher moral code than Virgin when it comes to advertising. They tried and failed to stop Virgin calling their product fibre optic so they are, now, just following the rules.

See my above reply.......... Do you need a reminder?

BT moaned when Virgin called their service Fibre Optic Broadband as it still used part copper.......

BT like typical ignorant, stupid people have now done the same thing.

Hypocrites to complain about another companies Advertising and then (atleast in their minds) mis-advertise their own product. (BT FTTC isnt FULL FIBRE OPTIC its part copper just like Virgin).

BT complained Virgin shouldnt be allowed to advertise their service as Fibre Optic broadband as part of the service uses copper and now BT are doing exactly the same thing right on their own damn homepage for the product.

If you think thats not dumb though and thinking that way isnt dumb, id say seek help.

BT are hypocrites and you are soooo obviously a BT fanboy to defend their stupidity. Id call that DUMB

Edited by deleted (Thu 28-Jan-10 17:11:46)

If you think thats not dumb though and thinking that way isnt dumb, id say seek help.

Not called for I reckon.

More so when the point was made in the post that as Virgin are allowed to use the phrase so now will BT.

No not hypocritical...just plain 'ol competitive business sense that seems obvious to me.

Keep to the issue not the person please.

I'd say trying to attract atttention to a competitor for supposedly lying in their ads, then going and telling the same lie with their own ads because the other competitor got away with it is pretty damn hypocritical.

Naturally that's only my opinion, and of course the dictionary's

Edited by Finguz (Thu 28-Jan-10 20:52:49)

In reply to a post by Finguz:

I'd say trying to attract atttention to a competitor for supposedly lying in their ads, then going and telling the same lie with their own ads because the other competitor got away with it is pretty damn hypocritical.

Naturally that's only my opinion, and of course the dictionary's

We mustnt use dictionary definitions this is a discussion about BT, so speaking sense doesnt count.

Always the same users that defend BT and always the same staff that have issues if anyone dare points out facts to destroy their argument.

Except of course im in the wrong for using accurate descriptive dictionary words.........

Oh no here comes another ban for me daring to be factual about BT being hypocrites when it comes to advertising and saying defending hypocrisy is dumb..... Oh nooooooo

I appologise right here right now, everyone should defend a hypocrite company, it isnt dumb at all to do that. You should NOT seek help at all for defending hypocrite companies.

God i hope ive back peddled enough there and spoke enough nonsense.

Edited by deleted (Thu 28-Jan-10 23:42:19)

You talk of a company as almost as if it was an individual.

I assume that when Virgin were making their claims it was to give them a competitive edge.

The reason that BT complained was to try to blunt that competitive edge, and it failed. It may be deemed hypocritical if they took the action on moral/ethical grounds and then did the same, but they are running a business is all and they want to use that competitive edge they believe these claims provide.

A pure business decision....it is about revenue and that is what a private business is about, nothing more nothing less.

Not a defence of BT as I care not a jot.

Post deleted by Mitchy_mitch

Edited by Mitchy_mitch (Fri 29-Jan-10 08:36:27)

The advertising by Virgin was agreed by ASA to be legal and above board and therefore BT had confirmation that what Virgin were doing was fine. Had it of been deemed not to be above board and then BT used it then BT would be in the wrong. It's like arguing against a law change - if the law is still changed then you should abide by the new law even if you disagree with it.

What they both should have done was advertise it is "fibre" years ago - there are very few connections that don't have fibre somewhere between the user and the ISP! Realistacally the fibre is irrelevant but it is a good buzz word for all those non-technical people out there that don't have a clue but think fibre must mean better.

In reply to a post by Sadoldman:

You talk of a company as almost as if it was an individual.

I assume that when Virgin were making their claims it was to give them a competitive edge.

The reason that BT complained was to try to blunt that competitive edge, and it failed. It may be deemed hypocritical if they took the action on moral/ethical grounds and then did the same, but they are running a business is all and they want to use that competitive edge they believe these claims provide.

A pure business decision....it is about revenue and that is what a private business is about, nothing more nothing less.

Not a defence of BT as I care not a jot.

So they dont practice what they preach....... Hypocites.

In reply to a post by ian72:

The advertising by Virgin was agreed by ASA to be legal and above board and therefore BT had confirmation that what Virgin were doing was fine.

BT didnt think it was fine though otherwise why complain to the ASA?

Suddenly though they have different morals about their own advertising.

Thus i stand by my judgement of BT..........

http://dictionary.reference.com/browse/hypocrite

Why is it that no one in BT knows when Infinity will be rolled out to me? it is in streets around me in Durham but not mine. And to make matters worse - when they phone me up trying to sell me Broadband and i say I am waiting for Infinity - they cannot help me any further. i have been a shareholder since 1984 and this once great company is now purely and simply a bottom liner - the customer experience has plummeted. They do not care who or what you are as long as you are on their invoice list.

is anyone from BT here able to tell me how i can find out when it is to be rolled out in my area? It seems that BT have no plans or strategy - they pick and choose at will - perhaps they have some Manatees in a tank picking balls for them with postcodes on.

Do you know a good psychic? As ridiculous as it sounds, I think it's your best bet

Post deleted by TheBadgerUK

lol

RATFLMAOEL!

April fool

In reply to a post by BatBoy:

April fool

Hmmmm, a fool who plays an april fool joke before the 1st of april is the fool!! lol

In reply to a post by TheBadgerUK:

In reply to a post by BatBoy:

April fool

Hmmmm, a fool who plays an april fool joke before the 1st of april is the fool!! lol

Last year mate

Ah, thats a big ten 4 good buddy, was that a BT april fools to that poor sod?

I spoke to an engineer who was working at the cabinet 50 metres from my house last October and he told me Infinity would be up and running within 3-4 weeks. tum te tum

In reply to a post by Sadoldman:

You talk of a company as almost as if it was an individual.

I assume that when Virgin were making their claims it was to give them a competitive edge.

The reason that BT complained was to try to blunt that competitive edge, and it failed. It may be deemed hypocritical if they took the action on moral/ethical grounds and then did the same, but they are running a business is all and they want to use that competitive edge they believe these claims provide.

A pure business decision....it is about revenue and that is what a private business is about, nothing more nothing less.

Not a defence of BT as I care not a jot.

If BT is or was in compition with virgin why has it took BT so long to start using Fibre Optic Broadband the same way as Virgin, as i recall when BT started off with 2mb/s downstream was Virgin on something like 8mb/s and when BT went to 4 or 8mb/s was virgin not on 16 or 20 mb/s now BT is offering upto 40 mb/s is virgin on something like 50 mb/s or it could be 60 mb/s not sure. It seems to me like BT are not very good at this competitive thing and they wait for other people to do it 1st and then follow suit, lets get something right for a change BT at one point was called GPO and was owned by the users or should i say the british public and all was fine as there was not too much profit making going on but any faults " which there was not many " got fixed right away then it gets privetised and tries to become bigger at what it was and fails, Thier BT vision sucks i know of atleast 8 people who tried BT vision because they thought it was better and cheaper than others and within 6 month went back to one of the others same with the broadband packages again it sucks if they state Unlimited then surely Unlimited means no limits but BT puts a fair usage policy in force what they say is unlimited is that you can connect to the internet at anytime of day hence unlimited, but surley a person paying for the lowest package with a 2GB a month usage is then an Unlimited package as they can connect at any time of day or night, BT bend rules like any other company will bend rules just for financial gain, SKY do it , virgin do it but what i will say is that when SKY say its unlimited it actualy is unlimited as they don't have a proper fair usage policy like BT if you download 40gig in one month then you get capped and trust me there has been a couple of times where i have exceeded 40gig with SKY and got no e-mails or caps from them. I left BT because i was paying a premium price for Unlimited then they brought in the fair usage policy and started capping me at peak times.When i was trying to play my online games at 11pm at night i was still capped, when i called BT and asked what they call peak times the reply was "we decide what the peak times are " so with that reply i told them to shove it up their ADSL asses and went to AOL then AOL started capping so i moved to sky and upto now sky have not capped me at anytime.