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Hi folks.
Do any isp offer this? I've just been moved to a new cabinet and its now live. It says i'll get around 10-12mbps with fibre so this would be a great option if i could find an isp that offer it, if any.
I understand cabinets need to be enabled for this type of profile so it could just be the case that my own is not enabled yet. It does however show a "yes"
Thanks
Michael
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I think Sky may offer it, but only if you're invited.
Could be wrong though.
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I'm currently on live chat with sky as i think i remember someone saying that. They got not clue what i'm talking about, might just call them.
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Register (or login) on our website and you will not see this ad.
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BT - Called Faster Broadband (or similar) not Infinity
A&A
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M H C
taurus excreta cerebrum vincit
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BT - Called Faster Broadband (or similar) not Infinity
A&A The BT Faster Broadband is/was normally the 40/10 or maybe the new 55/10. Are you saying it is now the 18/2?
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 71288/12440Kbps @ 600m. BQMs - IPv4 & IPv6
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I've seen some on 40/2.
Seen a few on faster total broadband syncing at 22-25meg, with a max attainable of 4meg ish upstream but capped at 2.
The mods on the BT forum sorted it out onto a 40 or 55/10
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People I know who have VDSL with down speeds of 3, 4, 5 Mbps and up of about 1 to 1.5 seem to be provisioned on an 18/2 service. Running a BT wholesale test will show the provisioned UP stream rate - for you and me probably 20 Mbps, for them just 2 Mbps.
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M H C
taurus excreta cerebrum vincit
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Does it actually matter for te OP? He wants someone that will give him FTTC on a fairly slow line. Most ISPs will not normally consider it and BT will often say not to Infinity when forecasts are under 15.
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M H C
taurus excreta cerebrum vincit
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According to bt checker fibre isn't available, it might not have updated on their website yet. Plusnet shows fibre available at my address which is odd, i assumed bt would be right in there trying to get me as a customer, same with sky.
I'll try their live chat also and see what they say, thanks for the tip.
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That's fair enough. But what about those on say 14Mbps, who may well benefit from an nn/10 product?
Is the 18/2 cheaper to the end user?
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 71288/12440Kbps @ 600m. BQMs - IPv4 & IPv6 |
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Are you trying their "Retail" site? If so, that will not, as far as I have see, return FTTC availability where the forecast is below 15Mbps. I have just tried it, with a number that shows FTTC at around 3Mbps on the BT http://www.dslchecker.bt.com/adsl/adslchecker.welcome and FTTC service is fully operational there - the BT retail only offers ADSL.
You do need to speak/livechat with BT to get Faster BB.
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M H C
taurus excreta cerebrum vincit
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I assumed it was, that's why i asked about it. I don't see the point in paying for 40 or 52/10 product when i'll get nowhere near those speeds. I don't mind paying extra but if im getting similar speeds with adsl service then openreach/bt have no chance of getting people to switch to vdsl.
Michael
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Is it cheaper? It can be. I know of one case where the initial verbal offer from BT was lower than a 40/xx option abd after negotiation dropped even more. And someone with A&A also obtained a lower than normal rate.
As for those towards the 15Mb limit - what upstream could they get? It is unlikely to be close to 10 and potentially down towards the 2Mb regions. Find someone that has a 16Mbps sync on a 40/10 service and we can see what their upstream is.
edit to add:
Have had a quick look at MyDSLWebstats:
Bald Eagle 25 Down 4.4 up
Bobsta 22 Down 2.5 up - max achievable.
Yes, every case will be different but that does suggest that with below 20Mbps downstream, the upstream is unlikely to go much above 2.5 Mbps ... so would there be any benefit of a greater than 2Mbps offering?
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M H C
taurus excreta cerebrum vincit
Edited by MHC (Mon 07-Aug-17 12:55:05)
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Yes it was their retail website. I do remember being offered "faster broadband" before my cabinet change but had no idea it was the 18/2 product. Don't see why it wouldn't show now, but i believe their website hasn't updated yet. I think it still thinks i'm on cabinet 1 as it says fibre isn't available due to cabinet being full (cab1) I'm now on cab 8.
I'll go try my luck now with them and will keep the forum updated just in case someone has similar questions.
Michael.
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Couldn't tell me anything on live chat so had to call them.
According to them fibre cabinet is full, so my guess is it hasn't updated on their system yet that i'm on a different cabinet. I'll have to keep trying.
I don't see me saving much with the faster broadband option so might just bite the bullet and go with plusnet.
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If the cabinet is full then Plusnet will not be able to offer you anything either!
Could be that BT Retail have an updated database whereas Plusnet do not. Try it and see what they come back with.
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M H C
taurus excreta cerebrum vincit
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Cabinet 1 was full before my cabinet change. According to the availability checker. Cabinet 8 however (the one im on now) was just activated today (Been checking daily to check its progress) There is no way cab 8 is full already, they just started accepting orders today i believe.
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In which case, it is probably BT that have not updated their database.
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M H C
taurus excreta cerebrum vincit
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Is it an all in one cabinet?
If so, it won't be accepting order for a while until the live to live migration process it done.
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It is. Doesn't explain plusnet selling the product though. It has to be a problem with BT. Didn't particularly want to go back with plusnet due to problems with them in the past. I'll be patient for another couple of days and see if it changes.
Michael.
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Do other ISP's say it's available?
It may be a Plusnet error.
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I've checked 5 in total. The only ones that show fibre availability is plusnet and EE oddly enough. I assumed BT and EE were the same thing.
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Plusnet, and EE and are both owned by BT.
Have you cleared your cache and tried BT again? Done the same earlier for me today (my cab went live around mid day) and BT said not available, I'd checked it with them this morning.
Can you do a screenshot of the DSL checker?
The various ISP's pull their info direct from there and or the Openreach system which holds the line data.
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Cleared cache but same results unfortunately. That wouldn't explain BT over the phone not showing fibre either.
Bt.com availability
https://ibb.co/dEkxba
Availability checker.
https://ibb.co/eoEOGa
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Strange indeed, looks like a database issue.
Using the address on the wholesale DSL checker brings it up as being connected to cab 1.
The other oddity is that when checking the property "viewfield" on the DSL checker, it shows as the exact same speed estimations at your telephone number check, but as being connected to cab 1.
Think you're just gonna need to sit it out for a little while. AIO are notorious for database issues when they first go live due to the nature of the network rearrangements that take place.
Edited by deleted (Mon 07-Aug-17 18:31:50)
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Yeah, i think you're right.
I did speak more about the address checker showing cab 1 still on a previous thread but no one was interested 
I've waited this long, whats another month eh.
Edited by deleted (Mon 07-Aug-17 18:35:06)
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well i checked bt website again this morning and is now showing fibre available to me.
What i don't understand is faster broadband is £38 a month and infinity 1 is £29.99 a month. Faster broadband is upto 15mbps and infinity one is upto 52, seems a little backwards to me.
I think i'll go with the infinity 1, sounds like a good deal to me.
Edited by deleted (Tue 08-Aug-17 11:07:34)
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You can only get Infinity 1 if your speed estimate is greater than 15meg.
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Time for some negotiation!
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M H C
taurus excreta cerebrum vincit
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Really? Is that why it didn't show when i put my info in. Well, i guess i won't be going with them. Why is it so much more expensive, slower speed more to pay? It doesn't make sense to me. In all honesty it makes me angry.
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Never understood it. It's not an error either, it's always been that way.
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I am just trying to find a quote I had for "Faster Broadband" - it was actually quite cheap and well below the Infinity 1 price. One call was all it took and there was no point in trying to negotiate as it was an excellent offer.
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M H C
taurus excreta cerebrum vincit
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I contacted live chat a few moments ago and there were no offers for faster broadband unfortunately. Infinity 1 is on offer but i'm not allowed that for whatever reason. Perhaps i do need to call them for a better price.
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I suspect it's because there's little competition for "sub 15meg" FTTC products.
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You need to point out that you will be happy to accept Fater Broadband as you believe that is all your line will support and that you understand their reasons (marketing/sales/advertising) for not offering the Infinity product (in name only) for slower lines.
Then, say as you are accepting a lower standard of service, in terms of speed, then BT should be offering a lower price to compensate for that and that their costs will be lower as you will not be able to download anywhere near as much data. Aim for £15 month and settle for £20 would be my targets. Fairly sure I was offered around the £15 mark for a line I was working with.
If they will not move, then demand Infinity1 - point out it will work on your line but give sub-15Mbps speeds and that you are prepared to pay £xx for it.
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M H C
taurus excreta cerebrum vincit
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Probably so but their base infinity (without offers) price is still cheaper than their base faster broadband price. I don't much understand that but that's the way they do their pricing, for god knows what reason.
Michael.
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I'll give that a go MHC. Thanks for the advice.
Michael.
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Contacted bt by telephone but still the same offer of £38.00. Lady i spoke to said infinity 1 was impossible as she had no option to order it for me. We both had a little rant at how silly this was, she seemed literate when it came to broadband which was nice, said she was going to relay feedback to management (i'll take that with a grain of salt) but i hope she does and it gets sorted. Such weird pricing.
Anyway, i think i'll go with plusnet or sky. I'd like to get an order in fast to see what sort of speeds i get with fibre.
Michael.
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I haven�t seen anyone retail it. However I have seen some BT customers who have been moved onto it from ADSL2 as some kind of retention deal presumably. If you�re a long way from the exchange it�s a good way of giving a nice bump in speed.
The customers I saw that had it were close to cabinets, so could have had the 80/20 service but were put on the Openreach 20/2 service. So you do see it, it�s just not very popular with ISPs.
Edited by deleted (Fri 18-Aug-17 17:06:32)
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I guess i'll find out soon enough. Have sky fibre install this Wednesday coming. I have a knot in my stomach thinking vdsl is going to fail at my distance (2.5km) The checker shows upto 11mbps. Probably won't get that but i'll not know till i try.
As for the slower tier packages, i didn't bother with them. Only BT offered it at an extortionate price. Their 52mbps package was cheaper than the "faster broadband" upto 15mbps.
Ended up going with sky. I'll create a new post with my stats after the 10 day training period to let folks know with a similar line/length to my own what speeds they might expect.
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There is no 10 day training period
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Oh ok. I hear it throwing about all over the place. Just wanted to be sure the line was stable before posting anything but if that's the case then i'll get right to posting on Wednesday should no problems arise.
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It is BT Wholesale that thinks it has a 10-day training period, but that was/is garbage. As Sky don't use BT Wholesale it doesn't even exist for its customers.
Plus, Openreach DLM operates on FTTC as far as line control is concerned. On BT Wholesale connections BTW calculate their IP Profile from the connection speed Openreach tell them, but that doesn't influence the line itself. 2.2.1 Dynamic Line Management
Dynamic Line Management (DLM) is employed in GEA-FTTC. DLM constantly manages lines to maintain a target link quality (speed and stability). It does this for as long as the product exists.
At provision, the line is put on �wide open� VDSL2 line profiles allowing the upstream and downstream line speeds to run at the upper limit of the product option selected.
On the first day of operation, DLM will intervene if severe instability is detected. Otherwise, DLM will wait until the day after provision before deciding if it must intervene, provided that the line has been trained up for at least 15 minutes during the preceding day. Openreach SIN 498.
Openreach does have a banding system that they call "Profiles", but it is nothing to do with BT Wholesale IP Profiles. Just another example of BT Group being stupid and using one word to meant two very different things.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 72053/12059Kbps @ 600m. BQMs - IPv4 & IPv6 |
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Very interesting, thanks for the info Roberto. I imagine the DLM will impact my stats quite severely given my distance, I've got a bad feeling about this whole distance thing but we will see.
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DLM isn't interested in distance. Distance, line condition and electromagnetic noise sources determine the connection speed, though DLM imposes a safety margin, the SNR Margin.
Then changes up or down in the noise affect the error rate. But the SNR Margin exists to minimise the effects.
Obviously the longer the line the higher the chance of passing electricity substations, welding shops and so on. But that's a different question.
Good luck  .
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 72053/12059Kbps @ 600m. BQMs - IPv4 & IPv6Edited by RobertoS (Sat 19-Aug-17 01:55:20)
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